Vodafone UK - Macclesfield Reviews 

354
TrustScore 5 out of 5

4.9

9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB


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Rated 5 out of 5 stars

Always the most helpful staff at Vodafone Macclesfield, doesn’t matter who you get, they can’t do enough for you. A nice calm atmosphere too.

Company replied

Rated 5 out of 5 stars

Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... See more

Company replied

Rated 5 out of 5 stars

Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging The manager Patrick took charge of the issue , explaining that the phone was onl... See more

Company replied

Rated 5 out of 5 stars

Fabulous service, as always. Kev is a superstar, very patient. Kev always looks to get us the best outcome possible and spends time explaining the deals available. We've been with Vodafone many yea... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Macclesfield

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

354 reviews

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4.9

All reviews

(354)

40,184 reviews in the last 12 months

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Rated 5 out of 5 stars

Service is so good in Vodafone…

Service is so good in Vodafone Macclesfield. I will never leave Vodafone.

May 5, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey Marion,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks kev for your help with my…

Thanks kev for your help with my WhatsApp issues great service

May 4, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks kev for sorting my new phone qnd…

Thanks kev for sorting my new phone qnd plan great service.

May 2, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Finlay was v helpful with prompt and…

Finlay was v helpful with prompt and useful advice. thanks vm

April 30, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Explained everything. Fin was really lovely and helpful. 10/10 x

April 30, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hi Claire, thank you so much for your wonderful review and the amazing support you’ve shown for Fin,it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Great service thank you

Great service thank you

April 30, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey Gemma,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Recently lost my phone and Patrick at…

Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me out with an upgrade at no extra cost. Nice one Pat, appreciate it!

April 22, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paddy in Macclesfield helped me pair my…

Paddy in Macclesfield helped me pair my health watch to my phone. Great service.

April 22, 2026
Unprompted review
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Reply from Vodafone UK - Macclesfield

Hey Johnny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks for fixing me phone and mal wear…

Thanks for fixing me phone and mal wear much appreciated Kevin

April 21, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hi Judith 🙂 We're happy to see you've had some great service from our team. We really appreciate you leaving us this fantastic feedback too. If you need any help from us from the future you know where we are. Liam

Rated 5 out of 5 stars

Fabulous service

Fabulous service, as always. Kev is a superstar, very patient.
Kev always looks to get us the best outcome possible and spends time explaining the deals available. We've been with Vodafone many years and the team are always helpful, professional and knowledgeable.
Thank you!

March 28, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey there,

Thanks for the lovely review and fantastic support for Kev.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Kev Vodafone Macclesfield great…

Thanks Kev Vodafone Macclesfield great service great staff great deals

March 28, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey Mr Trevor,

Thanks for the lovely review and fantastic support for Kev.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paddy was fantastic he transferred the…

Paddy was fantastic he transferred the things I needed on my new phone
Excellent customer service

March 26, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey Kathleen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Knowledgeable and very helpful staff

March 21, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey Marcia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Vodaphone Macclesfield

Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging
The manager Patrick took charge of the issue , explaining that the phone was only just out of it’s 12 months warranty
Never the less , he raised a service repair for it and also filled in a customer services complaint for us
Explaining both the repair engineer will be in contact and also customer services will too
With in 1 Hour , customer services had contacted us and resolved the complaint fully
Cannot fault Patrick for his knowledge and prompt attention on this issue

March 14, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey,

Thanks for the lovely review and fantastic support for Patrick.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by kev fixed my calls on…

Great service by kev fixed my calls on my phone which were not working thanks kev

March 9, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey Jane, ​

Thanks for the lovely review and fantastic support for Kev. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

Helpful, knowledgeable and friendly staff.

March 6, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey Ansrew,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was brilliant

Josh was brilliant, expalaining everything, showing all options I have, definitely worth give it a visit

February 28, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey Dominika,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks for helping me today issues fixed

Thanks for helping me today issues fixed

February 17, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey Sharon,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh @ Vodafone Macclesfield

Went to the Macclesfield branch for a problem with the data on my son's mobile. Josh was very efficient and sorted out the problem immediately

February 17, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey Scott,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect service thank kev

Perfect service thank kev

February 17, 2026
Unprompted review
Vodafone UK - Macclesfield logo

Reply from Vodafone UK - Macclesfield

Hey John,

Thanks for the lovely review and fantastic support for Kev.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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