Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
Company replied
Location
Switch location9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB
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See what reviewers are saying
Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... See more
Company replied
Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging The manager Patrick took charge of the issue , explaining that the phone was onl... See more
Company replied
Always the most helpful staff at Vodafone Macclesfield, doesn’t matter who you get, they can’t do enough for you. A nice calm atmosphere too.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Macclesfield
Written by the company
Contact info
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, United Kingdom
4.9
Excellent
355 reviews
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Leon was absolutely amazing
Leon was absolutely amazing! Sorted my issue out in minutes. Great experience!!
October 25, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi. We're happy to hear that your issue was resolved quickly and efficiently! Thank you for sharing your positive experience with us; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was stressed out with problems on my…
I was stressed out with problems on my phone. Inshore William was great and sorted my problem and even saved me money. Thank you so much.
October 24, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Paddy again has been magnificent in…
Paddy again has been magnificent in Macclesfield and I will never go to another network due to paddy’s service.
October 22, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service
Paddy in macclesfield fixed my calls not working and helped access the my Vodafone app great service and very helpful
October 15, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Really helpful in Macclesfield store…
Really helpful in Macclesfield store explained everything to me quite clearly so I could understand everything
September 29, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Woods,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Great deal . Thankyou leon
September 28, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Dan,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Macclesfield
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Came into the macclesfield store to…
Came into the macclesfield store to arrange a new plan after a tariff migration caused me issues with my roaming, spoke to Leon who was amazing and resolved the issue quickly and efficiently would definitely recommend
September 6, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
We're happy to hear that you were supported quickly. We appreciate you recommending our services and are so glad you had a positive experience in our store. Thanks for your feedback.
Thanks,
Vodafone Social Media Team
Very efficient and helpful
September 5, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Leon Macclesfield Fantastic
Leon. Great customer service. Very knowledgeable and helpful and discussed further changes to our plans in the future based on our needs.
August 28, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Daisy,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
William was very helpful helping me to…
William was very helpful helping me to cancel my mobile broadband
August 27, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Gillian,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Leon from macclesfield was very…
Leon from macclesfield was very professional, speedy service
August 21, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Mark,
Thanks for the lovely review and fantastic support for Leon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Leon was exceptionally helpful
Leon was exceptionally helpful. I felt well informed and looked after.
August 19, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Rebecca,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paddy save me money plans again thanks…
Paddy save me money plans again thanks paddy great service
August 14, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Terry,
Thanks for the lovely review and fantastic support for Paddy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
After switching to Vodafone for my…
After switching to Vodafone for my broadband and home phone I was expecting good service as I have had my mobile phone with Vodafone for years.
For the first week of swapping to Vodafone I wasn’t able to receive any incoming calls.
I reported this to Vodafone via the Chatbot and was given no apology or explanation for this. I have been charged for having a home phone line for that period.
Two months on I discovered that I was not able to make outgoing calls from my home phone. Again, I used Chatbot and was told this was because I hadn’t used my home phone recently. I asked how this service works if you are on holiday, does it stop working each time? I have been charged for this service.
May 1, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Helen,
Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.
You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately, you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW.
Thanks,
Vodafone Social Media Team
Had a brilliant experience the guys…
Had a brilliant experience the guys were fantastic couldnt have been better, cant praise them enough.
July 31, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey George,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Quick and helpful SIM replacement
Lost my SIM card and needed a replacement - Patrick was so quick and helpful, so the process was seamless! Great team.
July 31, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Bea,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was greeted professionally and dealt…
I was greeted professionally and dealt with efficiently by all members of staff, particularly Paddy and William. Costs and data was explained clearly
July 31, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had issue with phone and paddy fixed my…
Had issue with phone and paddy fixed my phone
July 30, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Alexander,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from josh in Macclesfield…
Great service from josh in Macclesfield helped me fix my phone in no time
July 29, 2025
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Peter,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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