Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
Company replied
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB
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Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
Company replied
Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... See more
Company replied
Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging The manager Patrick took charge of the issue , explaining that the phone was onl... See more
Company replied
Always the most helpful staff at Vodafone Macclesfield, doesn’t matter who you get, they can’t do enough for you. A nice calm atmosphere too.
Company replied
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9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, United Kingdom
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Joshua and Paddy (Patrick) at the macclesfield store were brilliant and went above and beyond to help me out with my SIM card issues.

Reply from Vodafone UK - Macclesfield
Wonderful old fashioned customer service. Brilliant service by Ben in the Macclesfield store.
Ben is a total credit to Vodafone. He showed great professionalism and diligence.
Well done

Reply from Vodafone UK - Macclesfield

Reply from Vodafone UK - Macclesfield
Ben was Very friendly and gave a wonderful service and very helpful and was very happy to explain everything I wasn’t 100% sure on

Reply from Vodafone UK - Macclesfield

Reply from Vodafone UK - Macclesfield
Great service Ben. Really helpful sorting out my phone

Reply from Vodafone UK - Macclesfield
As always Ben has given brilliant service

Reply from Vodafone UK - Macclesfield
Ben and paddy were both very helpful. Sorted issues that I had. Allowed me to create another account for the best deals to suit me. Very friendly and funny.

Reply from Vodafone UK - Macclesfield
The store manager Patrick was excellent he has given me his time and been very patient getting my new handset set up.
He has got me a great terms of contract, a new upgrade with more memory and data.
Patrick is a credit to his long-term employment with Vodafone.
A very knowledgeable man

Reply from Vodafone UK - Macclesfield

Reply from Vodafone UK - Macclesfield
Bill was very helpful and knowledgeable finished my transfer of data which I had no idea about. Very pleasant and friendly and patient with me. Joshua was also very helpful

Reply from Vodafone UK - Macclesfield

Reply from Vodafone UK - Macclesfield
Ben, very helpful and knowledgeable, no pushy sales and fully explained the tariffs. Thanks

Reply from Vodafone UK - Macclesfield
Paddy and Ben were very efficient, helpful and glad I have a local store that will sort things out.

Reply from Vodafone UK - Macclesfield

Reply from Vodafone UK - Macclesfield
Ben from the Macclesfield shop was so helpful and made my life easy and got me the best deal ever

Reply from Vodafone UK - Macclesfield

Reply from Vodafone UK - Macclesfield
Ben was really helpful and knowledgeable. Didn't feel pressurised.

Reply from Vodafone UK - Macclesfield
My we vist today at vodafone macclesfield, Ben the person was very helpful and knowledgeable .

Reply from Vodafone UK - Macclesfield
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