Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
Company replied
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
Company replied
Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... See more
Company replied
Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging The manager Patrick took charge of the issue , explaining that the phone was onl... See more
Company replied
Always the most helpful staff at Vodafone Macclesfield, doesn’t matter who you get, they can’t do enough for you. A nice calm atmosphere too.
Company replied
Written by the company
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ben was really helpful as was his manager Paddy. They helped me out with a difficult situation. Highly recommend.

Reply from Vodafone UK - Macclesfield
Excellent service and detailed information. Listened to what I wanted to getfrom a phone so it gave me the best package. Ben did a great job, very knowledgeable.

Reply from Vodafone UK - Macclesfield
Ben was most friendly and helpful in explaining all the technical issues to me - an excellent employee.

Reply from Vodafone UK - Macclesfield
Ben great help and cheapest solution

Reply from Vodafone UK - Macclesfield
Ben has been amazing! So patient and helpful finding us the best deals 👍

Reply from Vodafone UK - Macclesfield

Reply from Vodafone UK - Macclesfield
Josh was very helpful and patient with all our questions no matter how many times we asked the same one! Outstanding customer service 👏🏼would recommend seeing Josh to any customers with Vodafone in the area

Reply from Vodafone UK - Macclesfield
Only for Ben I would have changed providers. Customer Care were ineffectual and without his assistance and knowledge (and patience) i doubt the problem would have been solved.
Great ambassador for Vodaphone.

Reply from Vodafone UK - Macclesfield
Ben was very helpful in store today.

Reply from Vodafone UK - Macclesfield

Reply from Vodafone UK - Macclesfield
Very helpful service today from Bill (Ben). Lots of advice and assistance.

Reply from Vodafone UK - Macclesfield
Ben helped with my account and saved me £20 a month - fab in store service

Reply from Vodafone UK - Macclesfield
Ben in Macclesfield Vodafone was very good with helping with my phone, he has great customer service and helped as much as he could

Reply from Vodafone UK - Macclesfield
Easy and respectable service from Ben

Reply from Vodafone UK - Macclesfield
i had a big issue with my phone that went over for 3 months Ben and paddy worked incredibly hard to fix the issue and there dedicated towards the issue was amazing

Reply from Vodafone UK - Macclesfield
Ben and paddy did a brilliant job very helpful

Reply from Vodafone UK - Macclesfield
Most helpful and patient Ben and paddy definitely recommended wouldn't go anywhere else

Reply from Vodafone UK - Macclesfield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.