Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
Company replied
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB
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Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
Company replied
Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... See more
Company replied
Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging The manager Patrick took charge of the issue , explaining that the phone was onl... See more
Company replied
Always the most helpful staff at Vodafone Macclesfield, doesn’t matter who you get, they can’t do enough for you. A nice calm atmosphere too.
Company replied
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9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, United Kingdom
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Reply from Vodafone UK - Macclesfield
Ben was polite. Efficient and arranged a plan that is most suitable for my need

Reply from Vodafone UK - Macclesfield
Ben was very helpful and a very helpful staff member.

Reply from Vodafone UK - Macclesfield
Very helpful and knowledgable. Ben served us.

Reply from Vodafone UK - Macclesfield
Spoke to Ben he was really friendly and helpful! Sorted out a new contract for the family! Thank you

Reply from Vodafone UK - Macclesfield
Ben was very clear and helpful
Set up a new contract and phone within half hour for myself and my son thanks again

Reply from Vodafone UK - Macclesfield
Ben was very knowledgeable and helpful. He sorted everything quickly and efficiently.

Reply from Vodafone UK - Macclesfield
Great service by Ben today. Upgraded to the latest phone with complete ease 😊

Reply from Vodafone UK - Macclesfield
Ben was great, gave me a load of options and spent time explaining them. Excellent service

Reply from Vodafone UK - Macclesfield
Assistant manager Ben helped us out a lot and give us the best plan for what I needed

Reply from Vodafone UK - Macclesfield
Brilliant! I came in with an issue that had me really confused because of so many layers. Welcomed into the store and Ben came to me happy to help. The issue got fully sorted in no time!

Reply from Vodafone UK - Macclesfield
Bill was professional
Offered excellent deal on iPhone 15. He went above and beyond staying behind his shift to complete the order

Reply from Vodafone UK - Macclesfield
Ben was amazing, very informative, worked out the best plan for not just me but adding family members too. Fantastic service.

Reply from Vodafone UK - Macclesfield
Ben was very helpful and managed to save me a lot of money!

Reply from Vodafone UK - Macclesfield
I was lucky not to be in a queue.
Ben, the assistant who served me, was excellent giving me all the information I required. He also gave me options I was unaware of.

Reply from Vodafone UK - Macclesfield

Reply from Vodafone UK - Macclesfield
Excellent service from Ben in store.

Reply from Vodafone UK - Macclesfield
Really good in store experience, Ben was incredibly friendly and very helpful.

Reply from Vodafone UK - Macclesfield
Paddy has been amazing, his determination, tenacity and technical mind, fixed my watch. An amazing chap. Thank you

Reply from Vodafone UK - Macclesfield
Ben, was very helpful and informative from start to finish and was very friendly and accommodating.

Reply from Vodafone UK - Macclesfield
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