Paddy is a very friendly and helpful chap! I came for an upgrade today and the whole experience was easy, quick and efficient! He explained everything clearly and was happy to answer any questions. Ni... See more
Company replied
Location
Switch location9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Many thanks William for your service today. We went to the branch for a new line and ended up reviewing all our contracts and paying less for the same service. Vodafone has to be very proud for havin... See more
Company replied
Luke was really helpful and supportive especially when I have not very much knowledge of how to use my phone.
Company replied
Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... See more
Company replied
Company details
- Mobile Network Operator
- also in
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Macclesfield
Written by the company
Contact info
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, United Kingdom
4.9
Excellent
372 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, very nice and friendly Ben in store
December 12, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Owen,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben was great when I visited the…
Ben was great when I visited the Macclesfield branch to upgrade my phone!
December 7, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Gemma. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben was very helpful and knowledgeable
Ben was very helpful and knowledgeable
November 30, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Andy,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Fantastic service by Ben
Fantastic service by Ben. Great savings made today
November 24, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hello, Rasim,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Ben
Great service from Ben. Very knowledgeable and helpful
November 24, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hello,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I’m saving £30 pounds a month and I’m…
I’m saving £30 pounds a month and I’m on a better plan for 6 months Ben was very helpful
November 15, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Sarah,
Thank you for taking the time to leave us a 5 star review! We're glad to hear Ben has managed to help save you £30 a month and get you a better plan.
Thanks,
The Vodafone Social Media Team
Nice polite staff providing a pleasant…
Nice polite staff providing a pleasant experience. Bens the best!
November 15, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Anthony,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kev has been fantastic
Kev has been fantastic! So helpful with setting up my new phone. Brilliant service Top marks for Vodafone Macclesfield!⭐️
November 12, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Rachel,
This is a great review for Kev. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ben was a really helpful assistant very…
Ben was a really helpful assistant very friendly and professional well done 10 out of 10
November 12, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi,
Thanks for taking your time to leave this review for Ben. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Bill and kev provided an amazing…
Bill and kev provided an amazing service and saved me money by directing me to a great deal - thank you!!
November 11, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hello, Claire,
It's great to hear about the positive experience which you received in store from Bill and Kev, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Paddy is an absolute treasure
Paddy is an absolute treasure, he was amazing helping me, he’s fab
November 9, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Robin,
It's great to hear you're feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Macclesfield
Thanks for your fab feedback for Paddy.
All the best, The Vodafone Social Media Team
Kev at mac shop is awesome thank u
Kev at mac shop is awesome thank u
October 23, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hey Tom,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben made everything easy and cheaper…
Ben made everything easy and cheaper top guy knows his stuff
October 22, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Kevin,
Thanks for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben in the macclesfield branch was…
Ben in the macclesfield branch was extremely helpful and cant praise him enougj
October 22, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi there,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Macclesfield
Hey Jamie,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful
Ben was polite. Efficient and arranged a plan that is most suitable for my need
October 7, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Helen,
Thanks for the great feedback for Ben, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben was very helpful and a very helpful…
Ben was very helpful and a very helpful staff member.
October 6, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Amelia. Thank you for your review for Ben. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and knowledgable
Very helpful and knowledgable. Ben served us.
October 6, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Hi Jackie. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great shop!
Spoke to Ben he was really friendly and helpful! Sorted out a new contract for the family! Thank you
October 5, 2024
Unprompted review
Reply from Vodafone UK - Macclesfield
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.