Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
Company replied
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB
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Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
Company replied
Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... See more
Company replied
Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging The manager Patrick took charge of the issue , explaining that the phone was onl... See more
Company replied
Always the most helpful staff at Vodafone Macclesfield, doesn’t matter who you get, they can’t do enough for you. A nice calm atmosphere too.
Company replied
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9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, United Kingdom
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Reply from Vodafone UK - Macclesfield
Nothing was too much trouble for Ben in helping us sort out phone contracts and broadband today. Excellent customer service. Thank you.

Reply from Vodafone UK - Macclesfield
Ben was great, really helpful and informative when helping with my SIM card switch. Amazing service.

Reply from Vodafone UK - Macclesfield
Great customer service, very nice and friendly Ben in store

Reply from Vodafone UK - Macclesfield
Ben was great when I visited the Macclesfield branch to upgrade my phone!

Reply from Vodafone UK - Macclesfield
Ben was very helpful and knowledgeable

Reply from Vodafone UK - Macclesfield
Fantastic service by Ben. Great savings made today

Reply from Vodafone UK - Macclesfield
Great service from Ben. Very knowledgeable and helpful

Reply from Vodafone UK - Macclesfield
I’m saving £30 pounds a month and I’m on a better plan for 6 months Ben was very helpful

Reply from Vodafone UK - Macclesfield
Nice polite staff providing a pleasant experience. Bens the best!

Reply from Vodafone UK - Macclesfield
Kev has been fantastic! So helpful with setting up my new phone. Brilliant service Top marks for Vodafone Macclesfield!⭐️

Reply from Vodafone UK - Macclesfield
Ben was a really helpful assistant very friendly and professional well done 10 out of 10

Reply from Vodafone UK - Macclesfield
Bill and kev provided an amazing service and saved me money by directing me to a great deal - thank you!!

Reply from Vodafone UK - Macclesfield
Paddy is an absolute treasure, he was amazing helping me, he’s fab

Reply from Vodafone UK - Macclesfield

Reply from Vodafone UK - Macclesfield
Kev at mac shop is awesome thank u

Reply from Vodafone UK - Macclesfield
Ben made everything easy and cheaper top guy knows his stuff

Reply from Vodafone UK - Macclesfield
Ben in the macclesfield branch was extremely helpful and cant praise him enougj

Reply from Vodafone UK - Macclesfield

Reply from Vodafone UK - Macclesfield
Ben was polite. Efficient and arranged a plan that is most suitable for my need

Reply from Vodafone UK - Macclesfield
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