I had a lovely experience with Rimza, who could not have been more patient, knowledgeable or effective. What a great asset to the Vodafone brand ! Highly recommend.
Company replied
Queens Walk , 55 High Street, SL6 1JT Maidenhead, GB
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I had a lovely experience with Rimza, who could not have been more patient, knowledgeable or effective. What a great asset to the Vodafone brand ! Highly recommend.
Company replied
Dariusz gave me a unlimited pay as you go sim very quickly and efficiently, explained everything I needed to know
Company replied
The most helpful, patient, polite and kind phone store and retail outlet staff that I have ever come across. Nothing was too much for them. I’d had my phone stolen and with that being the only Apple d... See more
Company replied
Just been to the store. Welcomed by two gents named (Malik) & (Talha) who had helped me with my new contract and (blocked) my old number due to my phone being stolen. Very comprehensive and caring in... See more
Company replied
Written by the company
Queens Walk , 55 High Street, SL6 1JT, Maidenhead, United Kingdom
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Dariusz gave me a unlimited pay as you go sim very quickly and efficiently, explained everything I needed to know

Reply from Vodafone UK - Maidenhead
I had a lovely experience with Rimza, who could not have been more patient, knowledgeable or effective. What a great asset to the Vodafone brand ! Highly recommend.

Reply from Vodafone UK - Maidenhead
Jamila was very pleasant and always helpful

Reply from Vodafone UK - Maidenhead
great help on broadband saving from darius

Reply from Vodafone UK - Maidenhead
Amazing service done by rimza and jamila great customer service!!

Reply from Vodafone UK - Maidenhead

Reply from Vodafone UK - Maidenhead
Amazing new connection done by Rimza!! Was excellent and a great service done by her.

Reply from Vodafone UK - Maidenhead
Amazing upgrade done from jamila will come back for a new!!

Reply from Vodafone UK - Maidenhead

Reply from Vodafone UK - Maidenhead
Darius in the Vodafone Maidenhead branch was fantastic! Really open, easy to talk to and very helpful!
Thanks Darius!

Reply from Vodafone UK - Maidenhead
Rimza helped with my upgrade and a tablet amazing service definitely recommend.

Reply from Vodafone UK - Maidenhead
I had so much help from Jamila at Maidenhead store. My old phone was dying. She patiently and kindly helped me get started with a new phone. Thank you Jamila ******

Reply from Vodafone UK - Maidenhead
I managed to lock my SIM card. The BBC advice was to contact Vodaphone. The man in the Maidenhead Vodaphone shop couldn't be more helpful. He explained how I had locked it, put a new SIM card in my phone and then put me and my wife on a cheaper tariff. Wonderful service !

Reply from Vodafone UK - Maidenhead
Amazing support from rimza with my phone. Definitely recommend

Reply from Vodafone UK - Maidenhead
amazing customer service from jamila in store today. helped sort out a great deal and phone plan. would defo recommend

Reply from Vodafone UK - Maidenhead
Amazing service in store today. I was met with Jamila who helped explain everything perfectly to me and sorted me a great deal

Reply from Vodafone UK - Maidenhead
I had a stressful day already so was a bit impatience but thankfully when I enter the store the team was so patience and welcoming towards me, the girl that help me out I believe her name was Rimza helped me through everything an even double checked if I’m all good , thank you !!:)

Reply from Vodafone UK - Maidenhead
I was met with staff member Jamila who was really friendly and helpful when I had questions about my SIM plan and made it much easier to understand

Reply from Vodafone UK - Maidenhead
The most helpful, patient, polite and kind phone store and retail outlet staff that I have ever come across. Nothing was too much for them. I’d had my phone stolen and with that being the only Apple device in my home I was stuffed with no means of communication. They sorted me out quickly and efficiently and I am extremely grateful. Definitely deserve a bonus this month as they were tremendous with other elderly clients whilst so was in store. 5 stars totally deserved.👏👏👏👏👏

Reply from Vodafone UK - Maidenhead
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