Vodafone UK - Maidenhead Reviews 181

TrustScore 5 out of 5

4.8

Queens Walk , 55 High Street, SL6 1JT Maidenhead, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a lovely experience with Rimza, who could not have been more patient, knowledgeable or effective. What a great asset to the Vodafone brand ! Highly recommend.

Company replied

Rated 5 out of 5 stars

Dariusz gave me a unlimited pay as you go sim very quickly and efficiently, explained everything I needed to know

Company replied

Rated 5 out of 5 stars

The most helpful, patient, polite and kind phone store and retail outlet staff that I have ever come across. Nothing was too much for them. I’d had my phone stolen and with that being the only Apple d... See more

Company replied

Rated 5 out of 5 stars

Just been to the store. Welcomed by two gents named (Malik) & (Talha) who had helped me with my new contract and (blocked) my old number due to my phone being stolen. Very comprehensive and caring in... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Maidenhead

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Queens Walk , 55 High Street, SL6 1JT, Maidenhead, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dariusz gave me a unlimited pay as you…

Dariusz gave me a unlimited pay as you go sim very quickly and efficiently, explained everything I needed to know

May 26, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Sandra,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a lovely experience with Rimza

I had a lovely experience with Rimza, who could not have been more patient, knowledgeable or effective. What a great asset to the Vodafone brand ! Highly recommend.

May 18, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamila was very pleasant and always…

Jamila was very pleasant and always helpful

May 7, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Marjon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great help on broadband saving from…

great help on broadband saving from darius

April 27, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service done by rimza and…

Amazing service done by rimza and jamila great customer service!!

April 28, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Melhel,

Thanks for the lovely review and fantastic support for Rimza and jamila

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great service from jamila in store today

April 27, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing new connection done by Rimza!

Amazing new connection done by Rimza!! Was excellent and a great service done by her.

April 22, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Haiqal,

Thanks for the lovely review and fantastic support for Rimza.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing upgrade done from jamila will…

Amazing upgrade done from jamila will come back for a new!!

April 18, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing transfer done by rimza!!

April 7, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Harry,

Thanks for the lovely review and fantastic support for Rimza.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent help from Bilaal

Excellent help from Bilaal. So grateful.

March 30, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Rita,


This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Darius in the Vodafone Maidenhead…

Darius in the Vodafone Maidenhead branch was fantastic! Really open, easy to talk to and very helpful!

Thanks Darius!

March 24, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Sheida,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rimza helped with my upgrade and a…

Rimza helped with my upgrade and a tablet amazing service definitely recommend.

March 18, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had so much help from Jamila at…

I had so much help from Jamila at Maidenhead store. My old phone was dying. She patiently and kindly helped me get started with a new phone. Thank you Jamila ******

March 18, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Sue, ​

Thanks for the lovely review and fantastic support for Jamila. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

I managed to lock my SIM card

I managed to lock my SIM card. The BBC advice was to contact Vodaphone. The man in the Maidenhead Vodaphone shop couldn't be more helpful. He explained how I had locked it, put a new SIM card in my phone and then put me and my wife on a cheaper tariff. Wonderful service !

March 12, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey David,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing support from rimza with my…

Amazing support from rimza with my phone. Definitely recommend

March 9, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Jenny,
 
Thanks for the lovely review and fantastic support for Rimza.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

amazing customer service from jamila in…

amazing customer service from jamila in store today. helped sort out a great deal and phone plan. would defo recommend

March 8, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Zakiyya,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service in store today

Amazing service in store today. I was met with Jamila who helped explain everything perfectly to me and sorted me a great deal

March 4, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Sadiya,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jamila —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly staff

I had a stressful day already so was a bit impatience but thankfully when I enter the store the team was so patience and welcoming towards me, the girl that help me out I believe her name was Rimza helped me through everything an even double checked if I’m all good , thank you !!:)

March 3, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Rania,

Thanks for the lovely review and fantastic support for Rimza.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was met with staff member Jamila who…

I was met with staff member Jamila who was really friendly and helpful when I had questions about my SIM plan and made it much easier to understand

February 25, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Salma,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jamila —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic staff

The most helpful, patient, polite and kind phone store and retail outlet staff that I have ever come across. Nothing was too much for them. I’d had my phone stolen and with that being the only Apple device in my home I was stuffed with no means of communication. They sorted me out quickly and efficiently and I am extremely grateful. Definitely deserve a bonus this month as they were tremendous with other elderly clients whilst so was in store. 5 stars totally deserved.👏👏👏👏👏

February 27, 2026
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Steph,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look