The most helpful, patient, polite and kind phone store and retail outlet staff that I have ever come across. Nothing was too much for them. I’d had my phone stolen and with that being the only Apple d... See more
Company replied
Queens Walk , 55 High Street, SL6 1JT Maidenhead, GB
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The most helpful, patient, polite and kind phone store and retail outlet staff that I have ever come across. Nothing was too much for them. I’d had my phone stolen and with that being the only Apple d... See more
Company replied
Just been to the store. Welcomed by two gents named (Malik) & (Talha) who had helped me with my new contract and (blocked) my old number due to my phone being stolen. Very comprehensive and caring in... See more
Company replied
Hamza and Sourav helped us with everything at Thier Vodafone store, had some issues that they walked us thought and provided an amazing customer experience. I wish all interactions with staff at store... See more
Company replied
I was looked after by Saurav and he managed to find me a great contract. Iv been a loyal customer of Three mobile for years, however after a recent issue I decided to pop into the Vodafone store to se... See more
Company replied
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Queens Walk , 55 High Street, SL6 1JT, Maidenhead, United Kingdom
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Done an upgrade to a Samsung A16 and the staff in store were great. Faisal helped me set it all up and transfer my contacts and pictures from my old device.

Reply from Vodafone UK - Maidenhead
Amazing service. Came for an upgrade and i was offered a great value contract. The advisors there always ready to help and answer all your questions. Best team i've met.

Reply from Vodafone UK - Maidenhead
Got a new device today and the gentleman Faz helped me set it all up. Great help in store.

Reply from Vodafone UK - Maidenhead
Amazing support from Rimza, was due an upgrade. Amazingly done.

Reply from Vodafone UK - Maidenhead
It's always great visiting the store. The staff are amazing, the service is quick. Daniel did mine and my wife's contract renewals and i couldn't be more happy with what he offered. They always find solutions for everything, whether sales or service.

Reply from Vodafone UK - Maidenhead
I was served by Lola who is such professional, kind,very helpful person.

Reply from Vodafone UK - Maidenhead
Collected my new device and needed all my stuff transferred across from old device. Faisal done for me with ease. Great help for someone who would have struggled to do it.

Reply from Vodafone UK - Maidenhead
great customer service from Rimza. Upgrade done easily will come back again!

Reply from Vodafone UK - Maidenhead
Store Manager Faisal helped me transfer all my data from old phone to the new one. Very grateful for the help as I was struggling to get it done. 10/10 service provided.

Reply from Vodafone UK - Maidenhead
Great help in Maidenhead store today from Faisal.

Reply from Vodafone UK - Maidenhead
Malik was really helpful in requesting my PAC code. We had many issues with my account but Malik was kind and patient when negotiating the online system.

Reply from Vodafone UK - Maidenhead
Rimza helped me with my upgrade and sped transfer my data - great service

Reply from Vodafone UK - Maidenhead
Got a new phone and Faisal helped me transfer all my stuff from my old phone. Would have been difficult for me. Really happy with the help and service provided.

Reply from Vodafone UK - Maidenhead
Great help in Maidenhead store today with getting a new device. Faisal was excellent.

Reply from Vodafone UK - Maidenhead
Got a new phone and Faisal made the experience so easy for an old lady. Would highly recommend to all.

Reply from Vodafone UK - Maidenhead
Amazing service from Jamila in the Maidenhead store today. Made the whole process very stress free and she helped me make sure i get the best deal in store today.

Reply from Vodafone UK - Maidenhead
Very helpful store Manager Faisal in Maidenhead. I am partially deaf and he helped me.

Reply from Vodafone UK - Maidenhead
Great help by the store manager Faisal in helping me get a great deal on a new phone and home broadband.

Reply from Vodafone UK - Maidenhead
Vodafone Maidenhead has been a mixed experience. While Samya and Jamila provided exceptional and patient service, sorting out phones and PAC codes smoothly, the initial interaction with another staff member felt frustrating and unhelpful. Overall, the team could use some consistency, but credit to those who made the effort to assist effectively. Worth considering for good service.

Reply from Vodafone UK - Maidenhead
Very good service by Riya with upgrading my phone.

Reply from Vodafone UK - Maidenhead
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