Vodafone UK - Maidenhead Reviews 

189
TrustScore 5 out of 5

4.9

Queens Walk , 55 High Street, SL6 1JT Maidenhead, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The most helpful, patient, polite and kind phone store and retail outlet staff that I have ever come across. Nothing was too much for them. I’d had my phone stolen and with that being the only Apple d... See more

Company replied

Rated 5 out of 5 stars

Just been to the store. Welcomed by two gents named (Malik) & (Talha) who had helped me with my new contract and (blocked) my old number due to my phone being stolen. Very comprehensive and caring in... See more

Company replied

Rated 5 out of 5 stars

Hamza and Sourav helped us with everything at Thier Vodafone store, had some issues that they walked us thought and provided an amazing customer experience. I wish all interactions with staff at store... See more

Company replied

Rated 5 out of 5 stars

I was looked after by Saurav and he managed to find me a great contract. Iv been a loyal customer of Three mobile for years, however after a recent issue I decided to pop into the Vodafone store to se... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Maidenhead

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Queens Walk , 55 High Street, SL6 1JT, Maidenhead, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

189 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(189)

41,964 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great help in Maidenhead store and…

Done an upgrade to a Samsung A16 and the staff in store were great. Faisal helped me set it all up and transfer my contacts and pictures from my old device.

September 4, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

We're happy to hear that the team provided great support during your phone upgrade! We appreciate you mentioning the assistance you received with setting up your new device.

Thanks for your review,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best Vodafone store

Amazing service. Came for an upgrade and i was offered a great value contract. The advisors there always ready to help and answer all your questions. Best team i've met.

August 13, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Christina,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a new device today and the…

Got a new device today and the gentleman Faz helped me set it all up. Great help in store.

August 13, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing support from Rimza

Amazing support from Rimza, was due an upgrade. Amazingly done.

July 21, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Sarah,

Thanks for the lovely review and fantastic support for Rimza.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maidenhead does not disappoint!

It's always great visiting the store. The staff are amazing, the service is quick. Daniel did mine and my wife's contract renewals and i couldn't be more happy with what he offered. They always find solutions for everything, whether sales or service.

July 17, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Axel,

Thanks for the lovely review and fantastic support for Daniel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Lola who is such…

I was served by Lola who is such professional, kind,very helpful person.

July 16, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Wieslaw,



Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Facial was great

Collected my new device and needed all my stuff transferred across from old device. Faisal done for me with ease. Great help for someone who would have struggled to do it.

July 11, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Khushana,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great customer service from Rimza

great customer service from Rimza. Upgrade done easily will come back again!

June 24, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Rafia,

Thanks for the lovely review and fantastic support for Rimza.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Store Manager Faisal helped me transfer…

Store Manager Faisal helped me transfer all my data from old phone to the new one. Very grateful for the help as I was struggling to get it done. 10/10 service provided.

June 19, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Jane. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help in Maidenhead store today…

Great help in Maidenhead store today from Faisal.

June 11, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey M Youni,

Thanks for the lovely review and fantastic support for Faisal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Malik

Malik was really helpful in requesting my PAC code. We had many issues with my account but Malik was kind and patient when negotiating the online system.

May 26, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Jacob,

Thanks for the lovely review and fantastic support for Malik.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade

Rimza helped me with my upgrade and sped transfer my data - great service

May 16, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Glynis,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a new phone and Faisal helped me…

Got a new phone and Faisal helped me transfer all my stuff from my old phone. Would have been difficult for me. Really happy with the help and service provided.

May 16, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Sarah,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help in Maidenhead store today…

Great help in Maidenhead store today with getting a new device. Faisal was excellent.

May 12, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a new phone and Faisal made the…

Got a new phone and Faisal made the experience so easy for an old lady. Would highly recommend to all.

April 25, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Vivienne,

Thanks for the lovely review and fantastic support for Faisal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Customer Service

Amazing service from Jamila in the Maidenhead store today. Made the whole process very stress free and she helped me make sure i get the best deal in store today.

April 17, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Mina,

Thanks for the lovely review and fantastic support for Jamila.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful store Manager Faisal in…

Very helpful store Manager Faisal in Maidenhead. I am partially deaf and he helped me.

April 18, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Rashid,

Thanks for the lovely review and fantastic support for Faisal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help by the store manager Faisal…

Great help by the store manager Faisal in helping me get a great deal on a new phone and home broadband.

April 8, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Iris,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Vodafone Maidenhead has been a mixed…

Vodafone Maidenhead has been a mixed experience. While Samya and Jamila provided exceptional and patient service, sorting out phones and PAC codes smoothly, the initial interaction with another staff member felt frustrating and unhelpful. Overall, the team could use some consistency, but credit to those who made the effort to assist effectively. Worth considering for good service.

February 26, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Valtyn,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service by Riya with…

Very good service by Riya with upgrading my phone.

March 31, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey there,
 
This is fantastic to hear! We really appreciate the feedback. Glad Riya could help you out.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look