Vodafone UK - Maidenhead Reviews 

189
TrustScore 5 out of 5

4.9

Queens Walk , 55 High Street, SL6 1JT Maidenhead, GB


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Rated 5 out of 5 stars

The most helpful, patient, polite and kind phone store and retail outlet staff that I have ever come across. Nothing was too much for them. I’d had my phone stolen and with that being the only Apple d... See more

Company replied

Rated 5 out of 5 stars

Just been to the store. Welcomed by two gents named (Malik) & (Talha) who had helped me with my new contract and (blocked) my old number due to my phone being stolen. Very comprehensive and caring in... See more

Company replied

Rated 5 out of 5 stars

Hamza and Sourav helped us with everything at Thier Vodafone store, had some issues that they walked us thought and provided an amazing customer experience. I wish all interactions with staff at store... See more

Company replied

Rated 5 out of 5 stars

I was looked after by Saurav and he managed to find me a great contract. Iv been a loyal customer of Three mobile for years, however after a recent issue I decided to pop into the Vodafone store to se... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Maidenhead

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Queens Walk , 55 High Street, SL6 1JT, Maidenhead, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

189 reviews

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4.9

All reviews

(189)

41,964 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Faisal the manager helped my partner…

Faisal the manager helped my partner get her mobile all set up. Very happy with the service.

March 24, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Roy,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Jamila in the…

Amazing service from Jamila in the Maidenhead store today. Made the process of upgrading very easy and a great experience.

March 21, 2025
Unprompted review
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Reply from Vodafone UK - Maidenhead

Hi Darina,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Talha was very professional and helpfu.

Talha was very professional and helpful.

March 12, 2025
Unprompted review
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Reply from Vodafone UK - Maidenhead

Hi Angela,

Thank you for your review for Talha. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

We had a new contract on a new phone…

We had a new contract on a new phone and renewed my phone contract and the Vodafone Broadband. The sales person talha was very helpful

March 10, 2025
Unprompted review
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Reply from Vodafone UK - Maidenhead

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Courtesy

Courtesy, kindness, understanding and really helpful and professional
Faisal and Talha are excellent.

February 27, 2025
Unprompted review
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Reply from Vodafone UK - Maidenhead

Hi Jane,

We appreciate your positive feedback for Faisal and Talha. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great help in getting me the best deal…

Great help in getting me the best deal for my home broadband. Great discounts given by the store manager. Would highly recommend the Maidenhead store.

February 26, 2025
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Thanks for the excellent feedback, Sienna - it's greatly valued! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Jamila from Maidenhead store was very…

Jamila from Maidenhead store was very helpful and patient, when helping me with me upgrading my phone thank you again jamila very helpful.

February 6, 2025
Unprompted review
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Reply from Vodafone UK - Maidenhead

Hi Toby,

This is such an amazing review for Jamila. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Amazing service by akshay and rest of…

Amazing service by akshay and rest of the staff would definitely recommend

February 2, 2025
Unprompted review
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Reply from Vodafone UK - Maidenhead

Hello, Doreen,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Akshay and the team.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service in store today in helping…

Great service in store today in helping me set up my new device. 10/10 service from all staff.

January 25, 2025
Unprompted review
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Reply from Vodafone UK - Maidenhead

Hi Layth,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience in store dealing with…

Great experience in store dealing with Talha very knowledgeable and great service from everyone in store today.

December 31, 2024
Unprompted review
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Reply from Vodafone UK - Maidenhead

Hey Hafsa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Riya

I was served by Riya, she was very helpful, calm and patient and informative towards my enquiries about the different offers.

December 23, 2024
Unprompted review
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Reply from Vodafone UK - Maidenhead

Hey Reena,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

amazing service

amazing service conducted by Vodafone Maidenhead staff , amazing service provided by akshay. Nicely showed me different and various options of which phone I would be able to go for and is very well spoken

December 29, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi. Thank you for your review for Akshay and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience in store today

Great experience in store today. Jamila was very helpful in helping me decide which phone and package was best.

December 24, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hello, Salma,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from the team in helping me…

Great help from the team and store manager in helping me set up my new mobile. Xx

December 24, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Anam,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Everything I asked about Jamila was so…

Everything I asked about Jamila was so knowledgeable and explained everything with clarity that even an old pensioner like myself could clearly understand.
Better still I was enabled to receive discount on a number of devices which in this current climate is outstanding.

November 28, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Trish,

This is such an amazing review for Jamila. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

It’s been great that Talha helped us…

It’s been great that Talha helped us know about the products and we made decision easily.
Thank you Talha for your assistance in my Vodafone experience.

November 23, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hello, Pinar,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Talha.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Talha was super helpful in getting me…

Talha was super helpful in getting me the best deal. He was also very honest and upfront about different options available to me. I’m very happy with the experience and would very much recommend to anybody looking for an upgrade or wanting to change provider

November 14, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Carlo,

/it's great to hear your feedback, thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service- patient and efficient

Great service- patient and efficient. Talha very good.

November 11, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hello, Mary,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Talia was so great

Talia was so great. Helped me find the best deal and with the data transfer. Definitely recommend

November 7, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Gill,

Thanks for letting us know what an amazing job Talia did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

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