The most helpful, patient, polite and kind phone store and retail outlet staff that I have ever come across. Nothing was too much for them. I’d had my phone stolen and with that being the only Apple d... See more
Company replied
Location
Switch locationQueens Walk , 55 High Street, SL6 1JT Maidenhead, GB
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See what reviewers are saying
Just been to the store. Welcomed by two gents named (Malik) & (Talha) who had helped me with my new contract and (blocked) my old number due to my phone being stolen. Very comprehensive and caring in... See more
Company replied
Hamza and Sourav helped us with everything at Thier Vodafone store, had some issues that they walked us thought and provided an amazing customer experience. I wish all interactions with staff at store... See more
Company replied
I was looked after by Saurav and he managed to find me a great contract. Iv been a loyal customer of Three mobile for years, however after a recent issue I decided to pop into the Vodafone store to se... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Maidenhead
Written by the company
Contact info
Queens Walk , 55 High Street, SL6 1JT, Maidenhead, United Kingdom
4.9
Excellent
189 reviews
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brilliant service from Talha he really…
brilliant service from Talha he really helped me find the right phone for myself and talked through all the other options for my upgrade.
October 31, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Fatima, It's always great to see such good feedback for one of our team and that Talha was so helpful.
Thanks again, The Vodafone Social Media Team
Excellent service in store the other…
Excellent service in store the other day will most definitely be returning!
October 31, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Thank you for your review. It's always good to read such complimentary feedback for our team.
Thanks again, The Vodafone Social Media Team
Amazing service was provided
Amazing service was provided, the team had explained what the differences were between the new 16’s and 16 pro’s. Akshay had helped out a lot talking about broadband and further saving me more money towards my monthly bills.
October 25, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Askhay, Thanks for your feedback😊
All the best, The Vodafone Social Media Team
Jamila in Vodafone Maidenhead Branch…
Jamila in Vodafone Maidenhead Branch excellent very helpful and patient with me as not so good with technology.
October 17, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Sheila,
Thank you for taking the time to leave a review, and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Unhelpful, dishonest and rude
I had an office phone with Vodafone contract and once I received a PAC code I went to Vodafone Maidenhead asking for a contract that would allow me to retain the number and for an iPhone I could transfer my data to from my office iPhone 14. The guy in the shop gave me an iPhone 8 and proposed an additional sim card with a different number and 15G absolutely free of charge. When I tried to return my phone Vodafone Maidenhead would not have anything to do with it and directed me to another store where I found out that I was paying good money for the extra sim card.
The crew at Vodafone Windsor was very helpful and honest. The guy that served me at Maidenhead store was unhelpful, came across as very dishonest and when I tried to give back the iPhone 8 even rude.
September 30, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hello, Michele,
It's disappointing to hear that you had a negative experience while in store, as it's our aim to provide a helpful service to our customers, and so your feedback is appreciate so that we can do better moving forward.
With that being said, it's good to hear that you had a more positive experience while in our Windsor store.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
The young lady Samya was friendly
The young lady Samya was friendly, courteous & very helpful
I am nearly 80 years old & can find some things difficult.
Samya was so patient.
Wish more people were like her.
An asset to Vodafone.
October 10, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Valerie. Thank you for your review for Samya. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help with new phone
Thanks very much to Jamila for her time & great help setting up my new phone. Really appreciated!
October 2, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Gill,
Thank you for taking the time to leave us a 5 star review and the feedback about the great help Jamila has provided.
Thanks,
The Vodafone Social Media Team
Talha has been a great help
Talha has been a great help, Made me feel really assured. Great at his job.
All staff have been fab.
Highly recommend.
September 21, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Emma,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamila was extremely helpful...would…
Jamila was extremely helpful...would not of had a clue without her expertise. Bravo!!!
September 19, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Sarah,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great customer care
Great , efficient service . Delighted with my new phone and deal
September 19, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Ashleigh,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic experience in store today…
Fantastic experience in store today Talha was great setting up the new device.
September 18, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Musab,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from Talha excellent…
Great service from Talha excellent experience ın store will definitely be returning.
September 18, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi there,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service friendly and helpful…
Great service friendly and helpful getting a return done and swapping to a new contract. All done at the same time.
August 30, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Talha
Great service from Talha, excellent memory and commitment, recommended
August 27, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Mishelle,
It's great to hear about your recent experience, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Quick and smooth transaction
Quick and smooth transaction. Would 100% recommend and return to this store for future purchases! Talha was very helpful and supportive throughout my purchase.
August 13, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Prateek. Thank you for your review for Talha. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service, very quick and helpful. Would highly recommend and we'll be back!
August 9, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Talha was extremely respectful and very…
Talha was extremely respectful and very helpful to an ageing member of the population 😀😀.
August 9, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Penny,
It's lovely to see you had such a positive experience with Talha. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great help in me getting my new Samsung…
Great help in me getting my new Samsung device in store. The manager Faisal was a great help!
July 22, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Tony,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Came into upgrade my phone
Came into upgrade my phone. Super friendly service from Talha who answered any questions we had! So happy I came into this branch today. Highly recommend!
July 20, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Gillian. Thank you for your review for Talha. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Maidenhead store dealt with…
Visited Maidenhead store dealt with talha who with great expertise and customer appreciation sorted out the return of wrong phone order and upgrade for right phone.
As a whole very swift and good experience will now deal in store.
Rest off staff also polite
July 19, 2024
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Susan. Thank you for your review for Talha and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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