Vodafone UK - Maidenhead Reviews 

189
TrustScore 5 out of 5

4.9

Queens Walk , 55 High Street, SL6 1JT Maidenhead, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The most helpful, patient, polite and kind phone store and retail outlet staff that I have ever come across. Nothing was too much for them. I’d had my phone stolen and with that being the only Apple d... See more

Company replied

Rated 5 out of 5 stars

Just been to the store. Welcomed by two gents named (Malik) & (Talha) who had helped me with my new contract and (blocked) my old number due to my phone being stolen. Very comprehensive and caring in... See more

Company replied

Rated 5 out of 5 stars

Hamza and Sourav helped us with everything at Thier Vodafone store, had some issues that they walked us thought and provided an amazing customer experience. I wish all interactions with staff at store... See more

Company replied

Rated 5 out of 5 stars

I was looked after by Saurav and he managed to find me a great contract. Iv been a loyal customer of Three mobile for years, however after a recent issue I decided to pop into the Vodafone store to se... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Maidenhead

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Queens Walk , 55 High Street, SL6 1JT, Maidenhead, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

189 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(189)

42,075 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just been to the store

Just been to the store. Welcomed by two gents named (Malik) & (Talha) who had helped me with my new contract and (blocked) my old number due to my phone being stolen. Very comprehensive and caring individuals who took my matter into their hands, and helped me remarkably.
Thank you

July 18, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

It's great to see Malik and Talha took their time to find you the best available deal Bartoz. Hoping you're loving your new phone 😍
Thanks, The Vodafone social Media team

Rated 5 out of 5 stars

went into maidenhead store today spoke…

went into maidenhead store today spoke to Talha wanted to renew airtime plan expertly explained and very polite sldo as doon ad u entered was acknowledged and told when i wouls be seen.
Great service

July 16, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Angus,

We love to hear it! Thanks for sharing this 5 star review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from all store staff.

June 30, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Aairah. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience here with Talha

Amazing experience here with Talha, found us some great deals would definitely recommend.

June 30, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Faisal. Thank you for your review for Talha. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service would highly…

Excellent service would highly recommend, gave fab offers on our upgrades.

June 30, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic Service

Popped in for an upgrade and received a fantastic service from Talha. He helped us with the phone upgrades and found fab offers for us too. Highly recommend. Go visit Talha for a helpful, straightforward experience. Many thanks 😄

June 1, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Vanessa,

Thanks for the great feedback! Enjoy your new deal.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful workers

May 28, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Sheena,

Thanks for this great feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Talha was an absolute star setting up…

Talha was an absolute star setting up the new device and it was very much appreciated. Pay rise is due! Thanks

May 27, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Chris,

Thank you for your review! We're delighted you had such a positive experience with Talha.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 1 out of 5 stars

Trick from Vodafone especially when you…

Trick from Vodafone especially when you receive rewards ,free subscription in youtube after that they charge you
No trust ,I m going for other company

May 1, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Franceske,

This isn't how we want to be leaving customers feeling, we're sorry to hear this. Please message us over on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone if there's anything we can do to help.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Samya was super helpful

Samya was super helpful. Excellent service

April 20, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Andrea,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saurav found me a great contract

I was looked after by Saurav and he managed to find me a great contract. Iv been a loyal customer of Three mobile for years, however after a recent issue I decided to pop into the Vodafone store to see what offers they had. Saurav found me a fab contract with all the global roaming that I needed and at a great price! Made me feel welcome and had a good sense of humour too!

April 18, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey Nikola, Welcome to Vodafone! It's great to see Saurav was able to find you a great deal today.
If you need anything, just reach out to us through one of our social channels. Thanks, The Vodafone Social Media team

Rated 5 out of 5 stars

Great service in store by Manager…

Great service in store by Manager Faisal for helping me fix my data issues.

April 10, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Saurav

Great service from Saurav, assistant manager of Maidenhead store.
Very good people skills

April 10, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Andre,

Thanks for taking your time to leave this review for Saurav.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Hamsa was really helpful

Hamsa was really helpful. Great service.

March 23, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super helpful

Super helpful, super polite staff.Really happy with the service I received

February 24, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Because Mohamed was so very helpful

Because Mohamed was so very helpful, nothing was too much, he did everything I required! Thank you so much.

February 3, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Alan. Thank you for your review for Mohamed. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Glad to be a new customer.

January 12, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi there Pania!

Thank you for your review. We're so glad you've decided to join us and have had a great experience doing so!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing team

Amazing team! Really good client service. They are patient and knowledgeable and will explain everything in detail. A pleasure to work with both Faisal and Samya

January 7, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Maria. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceedingly helpful - polite & knowledgeable. Samya

Samya is Exceedingly well versed in her product . Knowledgeable

January 6, 2024
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hi Katherine. Thank you for your review for Samya. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Saurav was a very helpful and got my upgrade fully sorted for me today.

December 30, 2023
Unprompted review
Vodafone UK - Maidenhead logo

Reply from Vodafone UK - Maidenhead

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look