The most helpful, patient, polite and kind phone store and retail outlet staff that I have ever come across. Nothing was too much for them. I’d had my phone stolen and with that being the only Apple d... See more
Company replied
Location
Switch locationQueens Walk , 55 High Street, SL6 1JT Maidenhead, GB
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See what reviewers are saying
Just been to the store. Welcomed by two gents named (Malik) & (Talha) who had helped me with my new contract and (blocked) my old number due to my phone being stolen. Very comprehensive and caring in... See more
Company replied
Hamza and Sourav helped us with everything at Thier Vodafone store, had some issues that they walked us thought and provided an amazing customer experience. I wish all interactions with staff at store... See more
Company replied
I was looked after by Saurav and he managed to find me a great contract. Iv been a loyal customer of Three mobile for years, however after a recent issue I decided to pop into the Vodafone store to se... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Maidenhead
Written by the company
Contact info
Queens Walk , 55 High Street, SL6 1JT, Maidenhead, United Kingdom
4.9
Excellent
189 reviews
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Saurav was extremely helpful
Saurav was extremely helpful. Very professional and knowledgeable.
August 1, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Ryan,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service
Great service, especially Saurav and Faisal were very helpful. Got myself a great deal and was told about all the different plans. They didn’t rush me and I was very impressed with their mannerism
July 17, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Rahul,
This is such an amazing review for Saurav and Faisal. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Samya was extremely helpful and very…
Samya was extremely helpful and very friendly
July 13, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Caroline,
Thanks for the lovely review and fantastic support for Samya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helped me choose the necessary plans I…
Helped me choose the necessary plans I wanted and were very kind
July 13, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
They helped me see what plans I could…
They helped me see what plans I could get and informed me on the different options on phones to buy as j had recently just broken mine m
July 12, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Samaksh,
Thanks for your lovely review for our Maidenhead store. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great customer service igreat customer n Vodafone…
Great customer service in Vodafone today by Saurav, went out of his way to update my phone, would highly recommend
July 12, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Jackie. Thank you for your review for Saurav. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samia was very helpful and efficient…
Samia was very helpful and efficient and assisted me with all that I needed
July 12, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Victoria. Thank you for your review for Samia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saurav @ Vodafone Maidenhead
Samya greeted us with such a welcoming attitude, then introduced us to Saurav who was a delight to deal with. Informative, polite, and most of all happy.
He couldn’t have been more helpful. We bought two IPhone upgrades and were delighted with the service.
Thanks!
June 27, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Melanie,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Excellent Customer Service
We went in to upgrade our daughters plan to cover while travelling in the USA and we left the shop paying £4.00 less a month! Malik knows all the tariffs inside out and was so helpful. We would have willingly paid more, but he ended up charging us less. Highly recommended.
June 23, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Lucy,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Amazing help from staff…
Hamza and Sourav helped us with everything at Thier Vodafone store, had some issues that they walked us thought and provided an amazing customer experience. I wish all interactions with staff at stores was this positive! Very helpful and will be back.
June 17, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Saurav and Hamza are exceptional staff…
Saurav and Hamza are exceptional staff and helped me so much! You should be proud to have such helpful and kind members of staff on board. I hope they are thanked and given the highest commendations!
June 17, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Josie,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service in maidenhead
Hamza and saurav great service I'm store sorted my daughter out with a great deal
June 15, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Raj,
Thanks for the lovely review and fantastic support for Hamza and Saurav.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Came Into the vodafone store who sorted…
Came Into the vodafone store who sorted out my phone upgrade great customer service from everyone in the store namely saurav, faisal and Shubhang.
All very helpful
All deserve pay rises
June 11, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Emily,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Helpful staff
Malik was very helpful . I had question about roaming as I am travelling back home and he explained best options available
May 31, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Samya,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Upgrade
Marius was very helpful in upgrading my phone, found me a good deal, and helped me to move my information from one phone to another
May 30, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Thank you for your review. It's great to see Marius was able to find you a great deal on your new contract. I Hope you're loving your new phone.
Thanks again, The Vodafone Social Media Team
Vodafone Maidenhead
Came to store for help with data transfer. Staff were very helpful and patient with me as I had a lot of questions
May 29, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hi Steve , thanks for your feedback, it's great to see they were patient, answered all your questions while helping transfer your data.
Thanks, The Vodafone Social Media
Saurav from Vodafone Maidenhead store…
Saurav from Vodafone Maidenhead store did an amazing job today helping with setting up my new phone and doing a challenging data transfer. Very helpful, patient, professional and great attention to detail. Thank you! M
April 6, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey. Thank you for your review for Saurav. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Saurav in Maidenhead was very helpful…
Saurav in Maidenhead was very helpful in helping my elderly mother recommend a new phone. He was very ‘kind’ in swapping over her contacts & showing her how to use it albeit for a tech cost. He laughed at the right times to her jokes and got a confusing situation sorted. Thank you.
April 6, 2023
Unprompted review
Reply from Vodafone UK - Maidenhead
Hey Natalie. Thank you for your review for Saurav in our Maidenhead store. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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