Vodafone UK - Maidstone Chequers Reviews 

425
TrustScore 5 out of 5

4.9

305/306 Chequers Shopping Centre, ME15 6AS Maidstone, GB


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Rated 5 out of 5 stars

Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... See more

Company replied

Rated 5 out of 5 stars

Chan in Maidstone offered honest advise about varied plans that would save me money each month and patiently spend the time going through each family members contracts. Thank you

Company replied

Rated 5 out of 5 stars

Great experience at Vodafone in Maidstone. Jay spent time looking at all our options and the best money saving tariffs and deals. We weren’t rushed and everything was explained in details so we could... See more

Company replied

Rated 4 out of 5 stars

Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done! The store generally had a l... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Maidstone Chequers

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 305/306 Chequers Shopping Centre, ME15 6AS, Maidstone, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

425 reviews

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1-star

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4.9

All reviews

(425)

40,694 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful customer service fromChan

August 9, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Anne,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful James

James was very helpful and knowledgeable about phones and searched for the best deals.

August 8, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hi, thank you so much for your wonderful review and the amazing support you’ve shown for James, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

James gave a great service and…

James gave a great service and explained everything very well
Would definitely recommend seeing James at Vodafone Maidstone

August 8, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Besmir,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay was the most helpful assistant I…

Jay was the most helpful assistant I have ever had helpful in every thing and explained everything easily to understand reccomend Vodafone store in Maidstone

August 8, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Jay explained everything clearly every step of way getting me the best deal possible. He was friendly and made sure I was happy at each step. Walked away with a new phone and saving money on my exaiting deal.

August 7, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Thomas,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were seen by the store manager…

We were seen by the store manager Rachel who was really helpful and knowledgeable. She was able to upgrade the phone, tell us how to cancel a device and provide information on broadband

August 7, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Paul,

Thanks for the lovely review and fantastic support for Rachel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay’s customer service was exceptional

Jay’s customer service was exceptional, and he was extremely helpful throughout the upgrade process. I would thoroughly recommend.

August 6, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Steve,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience at Vodafone Maidstone

Great experience at Vodafone in Maidstone. Jay spent time looking at all our options and the best money saving tariffs and deals. We weren’t rushed and everything was explained in details so we could make the right choice for us.
I would definitely recommend. Their customer service is excellent.

August 6, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Finch,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Jay at Vodafone

Excellent service from Jay at Vodafone, Maidstone. Not at all pushy and very helpful and knowledgeable.

August 6, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Lee,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Jay

Jay explained all options available to us, worked with us to get the best deals available, was very patient, knowledgeable and personable. Great customer service

July 30, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Natalie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay was very helpful with trying to…

Jay was very helpful with trying to resolve my phone issues...he spent quite a lot of time checking throughly to diagnose the issue and recommended next steps with insurance.

July 28, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Vivian,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James knowledge and friendly service…

James knowledge and friendly service made it a very pleasant and an excellent experience.

July 26, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Ronald,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Explained everything very well

Explained everything very well. was also very helpful and polite.
I am very with the service

July 25, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Mohamad,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Nasif

July 25, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Ionel,

Thanks for the lovely review and fantastic support for Nasif.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chan was very helpful on finding the…

Chan was very helpful on finding the right phone for me, very professional and friendly.
I definitely recommend the Vodafone store in Maidstone (the Mall)

July 25, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay was very helpful when helping with…

Jay was very helpful when helping with my sons phone. Was given all the right information needed. Polite,friendly and patient 😊

July 21, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Sian,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Staff were very helpful and friendly…

Staff were very helpful and friendly sorted everything out straight away. Nasif was very clear about what he was doing

July 19, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Mr Long,

Thanks for the lovely review and fantastic support for Nasif.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was absolutely brilliant

James was absolutely brilliant, he was knowledgable and courteous. He was able to answer my question clearly.
I highly recommend . Give this man a raise.
Thank you James.

July 16, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Ann,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was great

James was great. Very helpful and friendly.

July 14, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Rebecca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was extremely helpful &…

James was extremely helpful & knowledgeable.

July 14, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Karen ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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