Vodafone UK - Maidstone Chequers Reviews 

425
TrustScore 5 out of 5

4.9

305/306 Chequers Shopping Centre, ME15 6AS Maidstone, GB


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Rated 5 out of 5 stars

Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... See more

Company replied

Rated 5 out of 5 stars

Chan in Maidstone offered honest advise about varied plans that would save me money each month and patiently spend the time going through each family members contracts. Thank you

Company replied

Rated 5 out of 5 stars

Great experience at Vodafone in Maidstone. Jay spent time looking at all our options and the best money saving tariffs and deals. We weren’t rushed and everything was explained in details so we could... See more

Company replied

Rated 4 out of 5 stars

Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done! The store generally had a l... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Maidstone Chequers

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 305/306 Chequers Shopping Centre, ME15 6AS, Maidstone, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

425 reviews

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1-star

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4.9

All reviews

(425)

40,836 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chan was very helpful and really got me…

Chan was very helpful and really got me a very good deal, thank you!

July 12, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Elizabeth,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best customer service!!

Best customer service!!! Top deals, great customer focus, Thank you Rachel

July 9, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey SM,

Thanks for the lovely review and fantastic support for Rachel. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went to Vodafone with a faulty sim…

I went to Vodafone with a faulty sim from a broken phone. Jay fixed my issue promptly, was very friendly and offered a brilliant service. Would highly recommend visiting if you need any phone help!

July 5, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was amazing and helped my family…

James was amazing and helped my family out with everything required highly recommend.

July 5, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rachel was a pleasure today really…

Rachel was a pleasure today really helpful and accommodating. Helped us with an upgrade and managed to get us a good plan. Thank you

July 4, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Hannah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay is very helpful..!!

Jay is very helpful..!!
Talked us through all the process patiently
Cleared all doubts

July 3, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Rachel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sales advisor Jay

Your sales advisor Jay, is efficient and informative. He explains things clearly making them easy to understand.

July 3, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hi Helen, thank you so much for your wonderful review and the amazing support you’ve shown for Jay, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Chan was very helpful and gave us a…

Chan was very helpful and gave us a really good deal on a contract! meaning we didn’t have to pay more elsewhere

July 1, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Grace,

Thanks for the lovely review and fantastic support for Chan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I received honest and useful advice…

I received honest and useful advice regarding my upgrade and discount options. Thumbs up to James.

June 27, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Cospy,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James gave me a amazing service

James gave me a amazing service, was very clear in how to use my new phone would 100% come back to see him again :)

June 19, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hi Roderic, thank you so much for your wonderful review and the amazing support you’ve shown for James , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Very helpful today with getting new and…

Very helpful today with getting new and better contract thank you to jay

June 18, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Lilly,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing visit in Maidstone vodafone store!

Had to visit Vodafone today to help get my mother a new phone due to hers not turning on. We went in and got seen by Wayne, he helped me to not only set my mum up with a new phone but also to help me adjust my monthly payments with my broadband and SIM card to make it more suitable for me. Will be coming back to see Wayne with any issues in the future!

June 17, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Chloe,

Thanks for the lovely review and fantastic support for Wayne.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rachel was lovely and very patient and…

Rachel was lovely and very patient and informative

June 15, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay has been so professional and…

Jay has been so professional and patience towards our service 😀😀😀

June 15, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Agnes,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay was extremely helpful

Jay was extremely helpful, going through step by step on different things.
He explained all the different pads. He was wasting away and hungry again this was through he lunch period.

June 14, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay was very helpful in helping me…

Jay was very helpful in helping me upgrade my accounts and get me the best deals. Great customer service ⭐️⭐️⭐️⭐️⭐️

June 10, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hi Robert , thank you so much for your wonderful review and the amazing support you’ve shown for Jay, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Jay explained the whole process really…

Jay explained the whole process really well, made my first contract very easy!

June 6, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Amber,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service from Chan

Amazing customer service from Chan. We are always pleased to see him at the store.

June 6, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Danuta,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jay was a complete professional

Jay was a complete professional, helpful and explained everything clearly. His customer service was excellent

June 5, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Steph,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service here is fabulous

The service here is fabulous. Both Jay and James are sincere, professional and provided me with full information regarding the switch broadband and mobile data plan. No hassle, peace of mind.

June 4, 2026
Unprompted review
Vodafone UK - Maidstone Chequers logo

Reply from Vodafone UK - Maidstone Chequers

Hey Liat,

Thanks for the lovely review and fantastic support for Jay and James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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