Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... See more
Company replied
305/306 Chequers Shopping Centre, ME15 6AS Maidstone, GB
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Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... See more
Company replied
Chan in Maidstone offered honest advise about varied plans that would save me money each month and patiently spend the time going through each family members contracts. Thank you
Company replied
Great experience at Vodafone in Maidstone. Jay spent time looking at all our options and the best money saving tariffs and deals. We weren’t rushed and everything was explained in details so we could... See more
Company replied
Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done! The store generally had a l... See more
Company replied
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305/306 Chequers Shopping Centre, ME15 6AS, Maidstone, United Kingdom
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James was so good with a me as I don't understand technology. He was helpful and very knowledgeable

Reply from Vodafone UK - Maidstone Chequers
Chan was really helpful with getting us the best tariffs to suit our needs.
Definitely be using him again.

Reply from Vodafone UK - Maidstone Chequers
From the moment I walked into the store to when I left with my new Phone Chan could not have been more welcoming. I felt like a valued customer before I even was.

Reply from Vodafone UK - Maidstone Chequers
Helped with phones & helped saved money. James was very helpful & patient with us. Very grateful!

Reply from Vodafone UK - Maidstone Chequers
The Vodafone employee made my e-SIM q He was very fast and professional. His name is Jay. Thanks Jay.

Reply from Vodafone UK - Maidstone Chequers
Jay was very helpful and happy to sit and take time to make sure I had the right product.

Reply from Vodafone UK - Maidstone Chequers
Went into Maidstone Vodaphone to discuss our broadband costs. We spoke to Jay who not only got us a better deal on broadband but improved both our mobile contracts. Very happy , great service.

Reply from Vodafone UK - Maidstone Chequers
Jay made upgrading our broadband package easy great service

Reply from Vodafone UK - Maidstone Chequers
James was great and gave me a great deal for both me and my wife.

Reply from Vodafone UK - Maidstone Chequers

Reply from Vodafone UK - Maidstone Chequers
Was very professional and gave great advice and savings

Reply from Vodafone UK - Maidstone Chequers
I found Rachel very helpful in the Maidstone branch.

Reply from Vodafone UK - Maidstone Chequers
What a lovely guy James is,he has truly helped us with our phone ,that we now have more confidence with your service thanks again James xx

Reply from Vodafone UK - Maidstone Chequers
Rachel was super helpful and patient while she sorted our business account and she made us some huge savings! Will definitely go back to her if and when I need anything else. Nasif was also very helpful!

Reply from Vodafone UK - Maidstone Chequers

Reply from Vodafone UK - Maidstone Chequers

Reply from Vodafone UK - Maidstone Chequers
Great help with jay today with picking what phone I need and network package I need also what best iPad I needed to suit my needs. What a brilliant service and hopefully will be coming back to work out our board band service I need for home.

Reply from Vodafone UK - Maidstone Chequers
Rachel did a fabulous job well done

Reply from Vodafone UK - Maidstone Chequers
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