i visited manchester store today to change my sim and mr. Masum helped me a lot and i didnt realize my contract was over and i was paying extra, masum reduced my contract price, thanks a lot, help muc... See more
Company replied
Location
Switch location25 Market Street, M1 1WR Manchester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Got absolutely brilliant service from Rayhan at Manchester Arndale Centre! Super helpful, friendly and knowledgeable, he found me the best possible deal and phone for my needs and answered all my ques... See more
Company replied
Isaac (sorry if I spelled that wrong) at the Arndale was great and very informative while I stumbled through a few questions. Good experience.
Company replied
Renewed my mobile contract with Vodafone had some difficulty on the website with Ai chat but that improved after the transfer to a Live Agent Konrad who sorted out my new contract online an... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Manchester Experience Store
Written by the company
Contact info
25 Market Street, M1 1WR, Manchester, United Kingdom
4.9
Excellent
957 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Isaac (sorry if I spelled that wrong)…
Isaac (sorry if I spelled that wrong) at the Arndale was great and very informative while I stumbled through a few questions. Good experience.
June 22, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Alex,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Isaac.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
i visited manchester store today to…
i visited manchester store today to change my sim and mr. Masum helped me a lot and i didnt realize my contract was over and i was paying extra, masum reduced my contract price, thanks a lot, help much appreciated
June 14, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hi Sandeep , thank you so much for your wonderful review and the amazing support you’ve shown for Masum , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Osman helped me and my partner to get…
Osman helped me and my partner to get new phones and the service was excellent. He answered all our questions and gave us the best options. Best service I have ever gotten in a store like this.
June 9, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Nora,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful
Visited Manchester Market st store
Osman was extremely helpful, patient and explained everything clearly
Took new phone plan and contract
My husband and I both took out new plans. Very pleased
June 1, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Lesley,
Thanks for the lovely review and fantastic support for Osman.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service from Rayhan at Arndale
Got absolutely brilliant service from Rayhan at Manchester Arndale Centre! Super helpful, friendly and knowledgeable, he found me the best possible deal and phone for my needs and answered all my questions too. Would 100% recommend 😊
June 6, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Sarah,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Rayhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adz was extremely helpful Knowledgeable…
Adz was extremely helpful Knowledgeable and helpful with my request. Great service so far.
May 22, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great experience at the store in Market…
Great experience at the store in Market St in Manchester. CJ was very helpful and friendly. He gave me a better deal than offered on the phone so I am very pleased with it. He was very nice and it’s good to come to a shop where the staff are helpful and friendly. Thank u, CJ.
May 21, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Experience was great
Experience was great, Badara was especially helpful - incredibly friendly and patient, went through everything in great detail!
May 19, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Roma always super helpful to me
May 19, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you adz
You are so amzing parse thanks and I'm happy to have you have great weekend 😊🙏😍
May 10, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Liya,
Thanks for the lovely review and fantastic support for Adz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Experience Store
Hey Jafer,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Habib is good person he’s provided good…
Habib is good person he’s provided good service
April 29, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Anjan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Habib very good
April 29, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A credit to Vodafone
Wow. What wonderful support and help from Roma in Manchester branch when we went to improve our Sim cards on both our phones. I changed to a new Pixel 10 pro and had everything done in branch. Roma spent well over an hour with us in order to complete the whole process! Could not have been more helpful. Many thanks Roma
April 29, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
He is the best
April 28, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Amazing customer service Rawan was…
Amazing customer service Rawan was polite,patient,and very helpful
April 27, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Roma is the best
Roma is the best. I'm coming to store for Romas services
April 27, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hi Walter, thank you so much for your wonderful review and the amazing support you’ve shown for Roma, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Its great even the staff is too…cooperative and nice even rawan especially she is nice person and cooperative
Its great even the staff is too cooperative especially the (rawan)she is the nicest one!!
April 24, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Kaurarshdeep,
Thanks for the lovely review and fantastic support for Rawan .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and caring
Very helpful and caring
Great service from Haidyr
April 24, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Chongrag,
Thanks for the lovely review and fantastic support for Haidyr.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Habib was very good
April 23, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Fawaz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.