I had an amazing experience today at Vodafone Arndale. I came because I lost SIM card and Badara kindly help me with this. The process was smooth and fast and doesn’t take much of your time. After a q... See more
Company replied
Location
Switch location25 Market Street, M1 1WR Manchester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Got absolutely brilliant service from Rayhan at Manchester Arndale Centre! Super helpful, friendly and knowledgeable, he found me the best possible deal and phone for my needs and answered all my ques... See more
Company replied
Renewed my mobile contract with Vodafone had some difficulty on the website with Ai chat but that improved after the transfer to a Live Agent Konrad who sorted out my new contract online an... See more
Company replied
Habib was extrememly helpful. I struggled to understand the different options and he explained everything so well, multiple times until I understood! He not only helped with my mobile but also our bro... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Manchester Experience Store
Written by the company
Contact info
25 Market Street, M1 1WR, Manchester, United Kingdom
4.9
Excellent
958 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Patsy she gave me a great service
Patsy she gave me a great service, shout out to her
March 11, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Siphathisiwe,
Thanks for the lovely review and fantastic support for Patsy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Experience Store
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bought a new phone with Joe :)
I bought a new phone on Monday and I had Joe help me with the process. Joe was patient and informative, which I am especially thankful for considering this was my first time buying a phone as an adult 🫣 So I wasn't familiar with the process at all! I had a lot of questions and he was very kind when I needed him to repeat a few things for me 🥹... Loved being helped by him!
March 9, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Nicole,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fast service
Fast service, and excellent customer service delivery. Rawan has been able to deal with my inquiry in a fast and efficient way.
March 10, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Ahmed,
Thanks for the lovely review and fantastic support for Rawan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Vodafone service
Joe given the best service and was very humble and patient with all our doubts.
He was explaining very clearly about the device and prices .
Toady when ever I walk in to the store, I had the best service from *Joe* which turned into a best experience.
If I get service like this, i am definitely gonna come again.
Thanks for the best service
Regards.
March 10, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Esha ,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic quick service!
March 9, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Marc was absolutely awesome
Marc was absolutely awesome. I came in not really knowing what I wanted, and he helped me out massively, and helped me save some money.
Just all around a great guy that seemed very knowledgeable and interested in the job.
March 8, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Bertie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rawab was well presented and had a…
Rawab was well presented and had a great smile welcoming me. Great patience to understand my queries. She took so much time to explain to me things on the note pad and she was able to convince me to buy the product.
March 8, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Sanjeev,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thank you Adz
Thank you Adz, it was a lovely experience, he helped me to make my new contract and i really appreciate it!!!
March 8, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Vlada,
Thanks for the lovely review and fantastic support for Adz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you Adz
Adz is amazing!! Brilliant customer service, very quick and made everything very clear for me. My phone got stolen and he helped me so much today!!!! Love him
March 7, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Elena-Alina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Badara was the sales advisor who…
Badara was the sales advisor who helped and advised us. He was polite, knowledgeable and helpful. Excellent service!
March 6, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Athanasios,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Badara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
CJ was very helpful and polite helping…
CJ was very helpful and polite helping me purchase a new phone! Amazing service!
March 5, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Olivia,
Thanks for the lovely review and fantastic support for CJ.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Experience Store
Hey Raad,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Joe
Fantastic service from Joe, helped me get a better deal on my wife and sim plans and also provided me helpful info on avoiding scam calls.
March 3, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Yvonne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I’ve had two visits recently and both…
I’ve had two visits recently and both were very smooth: the sales advisors, Joe and Faz, answered all my questions, were very helpful, and efficient. It was a pleasure to go there.
March 3, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Frank,
Thanks for the lovely review and fantastic support for Joe and Faz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cleveland is great and explained…
Cleveland is great and explained everything
March 3, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Mehreen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
She is the best and I really enjoyed…
She is the best and I really enjoyed while attending to me and my family. Nice lady
March 3, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hi Halima ,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Rowan helped in assisting me with updating sim
Rowan helped in assisting me with updating my sim card and also opening up an new sim only.
Rowan was super friendly and easy to talk to. Thank you!!
March 1, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Chia,
Thanks for the lovely review and fantastic support for Rowan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rayhan is a very nice with smile worker ,I’m very happy
Look after customers need
March 1, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Tony,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from rawan
March 1, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Hussein,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.