Vodafone UK - Manchester Experience Store Reviews 

958
TrustScore 5 out of 5

4.9

25 Market Street, M1 1WR Manchester, GB


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Rated 5 out of 5 stars

I had an amazing experience today at Vodafone Arndale. I came because I lost SIM card and Badara kindly help me with this. The process was smooth and fast and doesn’t take much of your time. After a q... See more

Company replied

Rated 5 out of 5 stars

Got absolutely brilliant service from Rayhan at Manchester Arndale Centre! Super helpful, friendly and knowledgeable, he found me the best possible deal and phone for my needs and answered all my ques... See more

Company replied

Rated 5 out of 5 stars

Renewed my mobile contract with Vodafone had some difficulty on the website with Ai chat but that improved after the transfer to a Live Agent Konrad who sorted out my new contract online an... See more

Company replied

Rated 5 out of 5 stars

Habib was extrememly helpful. I struggled to understand the different options and he explained everything so well, multiple times until I understood! He not only helped with my mobile but also our bro... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Manchester Experience Store

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 25 Market Street, M1 1WR, Manchester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

958 reviews

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4-star
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1-star

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4.9

All reviews

(958)

42,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Badara top man!

April 12, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Simon,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Made my phone work

Made my phone work. Came in and left with what I needed. Got the job done efficiently

April 12, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Cat,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Roma helped me with software update on…

Roma helped me with software update on the phone

April 10, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Sophie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience thanks for the help…

Great experience thanks for the help Masum :)

April 9, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Marianna,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Masum was lovely helped out with the…

Masum was lovely helped out with the click and collect order

April 9, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Habtu

Thanks for the lovely review and fantastic support for Masum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really amazing customer service today…

Really amazing customer service today from Haidyr!

April 8, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Georgia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Roma is fantastic!

April 2, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Celene,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very accommodating and I really felt…

Very accommodating and I really felt relaxed talking to him after a long stressful day.

March 24, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Attended well to us and accommodating

Attended well to us and accommodating

March 24, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Olakunle,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in with no 5g tech guy helps great…

Came in with no 5g tech guy helps great service friendly staff.

March 22, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Akito,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an excellent experience at…

I had an excellent experience at Vodafone thanks to Baysiti and Karen, the manager. Their customer service was truly outstanding. They both took extra time to help us, showing incredible patience and making sure we fully understood everything.

We never felt rushed, and they went above and beyond to find the best options for us. Thanks to their support, we were able to purchase two phones and two Apple devices with complete confidence.

Their professionalism, kindness, and dedication made the whole experience smooth and enjoyable. Highly recommend this Vodafone store, especially if you get the chance to be assisted by Baysiti and Karen!

March 21, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Yasaman,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cleveland is helpful and Very nice…

Cleveland is helpful and Very nice service and staff are friendly

March 21, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Maha,

Thanks for the lovely review and fantastic support for Cleveland.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Swapping my SIM was easy

Swapping my SIM was easy. He assured me it wouldn’t take long, and it really was quick and straightforward.

March 19, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Lilian,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well detailed explanation and good…

Well detailed explanation and good customer service and support

March 19, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cj was amazing he was very quick and…

Cj was amazing he was very quick and efficient and helped me with problem. Thanks so much Cj!!

March 18, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Christiana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media TeamHey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and efficient

March 18, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Daniel,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Haidyr’s services today were perfect

Haidyr’s services today were perfect. He was very professional in his work and has the customer interest at heart. He speaks in clear and simple language making it easy to understand and comprehend. I give him a 5 star.⭐️⭐️⭐️⭐️⭐️

March 17, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Lyneth,

Thanks for the lovely review and fantastic support for Haidyr.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Roma helped me with my new phone

March 17, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing very professional and polite

Amazing very polite, extreamly informative she went through everthing in detail, great personality and great customer service and very professional

March 12, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Gemma,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Renewed my mobile contract with…

Renewed my mobile contract with Vodafone had some difficulty on the website with Ai chat but that improved after the transfer to a Live Agent Konrad who sorted out my new contract online and arranged for a new sim to be fitted at Vodafone Market Street Manchester

First through the door at 9am I was greeted by Karan who sorted out and fitted my new sim whilst retains my current number

Many thanks to you both

Regards

Michael

March 12, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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