I had an amazing experience today at Vodafone Arndale. I came because I lost SIM card and Badara kindly help me with this. The process was smooth and fast and doesn’t take much of your time. After a q... See more
Company replied
Location
Switch location25 Market Street, M1 1WR Manchester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Got absolutely brilliant service from Rayhan at Manchester Arndale Centre! Super helpful, friendly and knowledgeable, he found me the best possible deal and phone for my needs and answered all my ques... See more
Company replied
Renewed my mobile contract with Vodafone had some difficulty on the website with Ai chat but that improved after the transfer to a Live Agent Konrad who sorted out my new contract online an... See more
Company replied
Habib was extrememly helpful. I struggled to understand the different options and he explained everything so well, multiple times until I understood! He not only helped with my mobile but also our bro... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Manchester Experience Store
Written by the company
Contact info
25 Market Street, M1 1WR, Manchester, United Kingdom
4.9
Excellent
958 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rayhan
Rayhan - helped me set up new sim plan, the best customer service, very good polite and respectful person and patient. Cannot get any better. Thank you so much
March 1, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Oladipupo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rayman a good man he attended to me and…
Rayman a good man he attended to me and my friend very well
March 1, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Smart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Cleveland was a lovely salesman
Cleveland was a lovely salesman , made the experience great . Had a good laugh 🤭
February 28, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Alba,
Thanks for the lovely review and fantastic support for Cleveland.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Experience Store
Hey Charlotte,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic experience today
Fantastic experience today, Cleveland was very helpful and made it as easy for us as possible
February 28, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Kerensa,
Thanks for the lovely review and fantastic support for Cleveland.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Baysiti was amazing
Baysiti was amazing! Great customer service and extremely helpful. The best customer service experience ever!
Thanks so much
February 28, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey there,
Thanks for the lovely review and fantastic support for Baysiti.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clear advice and very nice person
Clear advice and very nice person
February 27, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Roma is always helpful and professional
Roma is always helpful and professional
February 27, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Foster,
Thanks for the lovely review and fantastic support for Roma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
the doubts was solved with the help of…
the doubts was solved with the help of Rawan and the customer service was good
February 26, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Bhuvanesh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Habib was a very pleasant young man…
Habib was a very pleasant young man explaining everything clearly and answered all my questions. He has made the whole process of renewing my WiFi and upgrading my phone easy to understand and was a pleasure to deal with..
February 26, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hi Susan,
Thank you so much for your wonderful review and the amazing support you’ve shown for Habib —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Habib has been very good and very…
Habib has been very good and very helpful
February 25, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Libeesh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Experience Store
Hey Marie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good bunch of lads helped me with my…
Good bunch of lads helped me with my broken ipad - managed to soft sell me an upgrade to a newer model but it was all worth it.
February 23, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Rowan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Cleaveland was super helpful. Amazing service and super efficient. Thank you!
February 20, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent Customer Service in Manchester
I went into the Vodaphone store in Manchester, Market Street to discuss an upgrade to my package. The whole experience was very pleasant from start to finish, from the person who greeted me at the entrance to the person who assisted me and answered all my queries. He explained everything clearly. I would recommend this store.
February 20, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Franc,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Experience Store
Hey Gulsen,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Patsy very professional
Patsy very professional, helpful and give all the information what I asked for, good service
February 19, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Chanakan
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Patsy is very helpful and great service
February 19, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rawan
Rawan, at shop in Manchester market street, was very helpful and very polite gave me excellent customer service.
February 17, 2026
Unprompted review
Reply from Vodafone UK - Manchester Experience Store
Hey Rubaeat,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Experience Store
Hey Arron,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.