I had an amazing experience today at Vodafone Arndale. I came because I lost SIM card and Badara kindly help me with this. The process was smooth and fast and doesn’t take much of your time. After a q... See more
Company replied
25 Market Street, M1 1WR Manchester, GB
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I had an amazing experience today at Vodafone Arndale. I came because I lost SIM card and Badara kindly help me with this. The process was smooth and fast and doesn’t take much of your time. After a q... See more
Company replied
Got absolutely brilliant service from Rayhan at Manchester Arndale Centre! Super helpful, friendly and knowledgeable, he found me the best possible deal and phone for my needs and answered all my ques... See more
Company replied
Renewed my mobile contract with Vodafone had some difficulty on the website with Ai chat but that improved after the transfer to a Live Agent Konrad who sorted out my new contract online an... See more
Company replied
Habib was extrememly helpful. I struggled to understand the different options and he explained everything so well, multiple times until I understood! He not only helped with my mobile but also our bro... See more
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25 Market Street, M1 1WR, Manchester, United Kingdom
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Habib and Isaac were absolutely fantastic with our change over- very helpful, knowledgeable and friendly! A credit to you your company - we wish them well! Thank you for great customer service

Reply from Vodafone UK - Manchester Experience Store
Rawan has been super helpful and knowledgable

Reply from Vodafone UK - Manchester Experience Store

Reply from Vodafone UK - Manchester Experience Store
Habib was super helpful with my upgrade. Great service!!

Reply from Vodafone UK - Manchester Experience Store
Rawan is super helpful and knowledgeable helped me get a new ipjone and redo my contract with no hidden agenda thanks girl 🩷🩷🩷

Reply from Vodafone UK - Manchester Experience Store
Great experience with Joe who was very clear and helped me with a phone and plan for my needs - top fella

Reply from Vodafone UK - Manchester Experience Store

Reply from Vodafone UK - Manchester Experience Store
Great service from Joe in the Marker Street branch. New phone and transfer done for me which i appreciate.

Reply from Vodafone UK - Manchester Experience Store

Reply from Vodafone UK - Manchester Experience Store

Reply from Vodafone UK - Manchester Experience Store

Reply from Vodafone UK - Manchester Experience Store
The person Rayhan that helped was very helpful and very professional in his job also he very good at his job thank you

Reply from Vodafone UK - Manchester Experience Store
I had an issue with my Vodafone account, and Laila helped me resolve it. She’s such a lovely lady. Thank you Laila and keep up the good work.

Reply from Vodafone UK - Manchester Experience Store
Friendly staff, was busy in store but kept me updated with wait times and saw to my needs as quickly as possible

Reply from Vodafone UK - Manchester Experience Store

Reply from Vodafone UK - Manchester Experience Store

Reply from Vodafone UK - Manchester Experience Store

Reply from Vodafone UK - Manchester Experience Store
I visited the manchester city branch and Isaac and Lila were very polite, friendly and helpful, I am very impressed by their service.

Reply from Vodafone UK - Manchester Experience Store
Roma listened to my needs and then provided information and options I hadn't thought of. Her manner and approach was friendly. I can now make an informed decision. Throughout I felt valued. I will be back when decision made because of the amazing customer service I received today. Thank you Roma.

Reply from Vodafone UK - Manchester Experience Store
Rawan been so helpful and amazing and helped me with everything swiftly!

Reply from Vodafone UK - Manchester Experience Store
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