Vodafone UK - Manchester Experience Store Reviews 

958
TrustScore 5 out of 5

4.9

25 Market Street, M1 1WR Manchester, GB


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Rated 5 out of 5 stars

I had an amazing experience today at Vodafone Arndale. I came because I lost SIM card and Badara kindly help me with this. The process was smooth and fast and doesn’t take much of your time. After a q... See more

Company replied

Rated 5 out of 5 stars

Got absolutely brilliant service from Rayhan at Manchester Arndale Centre! Super helpful, friendly and knowledgeable, he found me the best possible deal and phone for my needs and answered all my ques... See more

Company replied

Rated 5 out of 5 stars

Renewed my mobile contract with Vodafone had some difficulty on the website with Ai chat but that improved after the transfer to a Live Agent Konrad who sorted out my new contract online an... See more

Company replied

Rated 5 out of 5 stars

Habib was extrememly helpful. I struggled to understand the different options and he explained everything so well, multiple times until I understood! He not only helped with my mobile but also our bro... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Manchester Experience Store

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 25 Market Street, M1 1WR, Manchester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

958 reviews

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4.9

All reviews

(958)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Habib and Isaac were absolutely…

Habib and Isaac were absolutely fantastic with our change over- very helpful, knowledgeable and friendly! A credit to you your company - we wish them well! Thank you for great customer service

February 17, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rawan has been super helpful and…

Rawan has been super helpful and knowledgable

February 16, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Laura,

Thanks for the lovely review and fantastic support for Rawan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good Servce and Knowledgeable

Good Servce and Knowledgeable rawan

February 16, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Steven,

Thanks for the lovely review and fantastic support for Rawan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Habib was super helpful with my…

Habib was super helpful with my upgrade. Great service!!

February 16, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hi Caoimhe,

Thank you so much for your wonderful review and the amazing support you’ve shown for Habib —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rawan is super helpful and…

Rawan is super helpful and knowledgeable helped me get a new ipjone and redo my contract with no hidden agenda thanks girl 🩷🩷🩷

February 14, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Sher,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with Joe who was very…

Great experience with Joe who was very clear and helped me with a phone and plan for my needs - top fella

February 14, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Conor,

Thanks for the lovely review and fantastic support for Joe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Roma was great

Roma was great. Sorted my home WiFi with discount

February 13, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Wayne,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Joe

Great service from Joe in the Marker Street branch. New phone and transfer done for me which i appreciate.

February 12, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey ABDIAZIZ,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a good experience

Had a good experience

February 9, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Priyanka,

Thanks for the lovely review and fantastic support for Jerry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Rawan!

Great service from Rawan!

February 9, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey John,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rawan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

I was well served

I was well served

February 7, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Meshack,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The person RAYHAN that herlped was rvery helpful…

The person Rayhan that helped was very helpful and very professional in his job also he very good at his job thank you

February 7, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Jason,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an issue with my Vodafone…

I had an issue with my Vodafone account, and Laila helped me resolve it. She’s such a lovely lady. Thank you Laila and keep up the good work.

February 6, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey De-Lovve,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, was busy in store but kept me updated with wait times and saw to my needs as quickly as possible

February 6, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Michael,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from rawan

Great service from rawan

February 6, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Tariq,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank You Adz!!

Amazing experience! Very kind and helpful!

February 4, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hi Rina ,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service
Coperating staff members

February 4, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Harman,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manchester City Branch

I visited the manchester city branch and Isaac and Lila were very polite, friendly and helpful, I am very impressed by their service.

February 4, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Roma listened to my needs and then…

Roma listened to my needs and then provided information and options I hadn't thought of. Her manner and approach was friendly. I can now make an informed decision. Throughout I felt valued. I will be back when decision made because of the amazing customer service I received today. Thank you Roma.

February 2, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rawan been so helpful and amazing and…

Rawan been so helpful and amazing and helped me with everything swiftly!

February 1, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Ali,

Thanks for the lovely review and fantastic support for Rawan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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