Vodafone UK - Manchester Experience Store Reviews 

958
TrustScore 5 out of 5

4.9

25 Market Street, M1 1WR Manchester, GB


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Rated 5 out of 5 stars

I had an amazing experience today at Vodafone Arndale. I came because I lost SIM card and Badara kindly help me with this. The process was smooth and fast and doesn’t take much of your time. After a q... See more

Company replied

Rated 5 out of 5 stars

Got absolutely brilliant service from Rayhan at Manchester Arndale Centre! Super helpful, friendly and knowledgeable, he found me the best possible deal and phone for my needs and answered all my ques... See more

Company replied

Rated 5 out of 5 stars

Renewed my mobile contract with Vodafone had some difficulty on the website with Ai chat but that improved after the transfer to a Live Agent Konrad who sorted out my new contract online an... See more

Company replied

Rated 5 out of 5 stars

Habib was extrememly helpful. I struggled to understand the different options and he explained everything so well, multiple times until I understood! He not only helped with my mobile but also our bro... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Manchester Experience Store

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 25 Market Street, M1 1WR, Manchester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

958 reviews

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1-star

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4.9

All reviews

(958)

42,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Masum was lovely quick and helped us…

Masum was lovely quick and helped us with what we need

February 1, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Abdulhadi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone rocks

My server Cleaveland went above and beyond to provide personal service

January 28, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hi there,

Thank you so much for your wonderful review and the amazing support you’ve shown for Cleaveland—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service thanyou Joshua in Manchester centre!

I'd like to give a huge shout-out to Joshua from Vodafone's Manchester office. He was incredibly kind, professional, and helpful during my phone call Truly an asset to the company. Thank you, Joshua! He is an asset to the company

January 27, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Roma

January 20, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hi Ruth,

Thank you so much for your wonderful review and the amazing support you’ve shown for Roma—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A gentleman called Osman was extremely…

A gentleman called Osman was extremely helpful. Explained everything superbly and saved us some money.

January 20, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lila was very clear and calm

Lila was very clear and calm. Buying new technology can be anxiety-inducing, but it was very easy. Would recommend!

January 19, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey,

Thanks for the lovely review and fantastic support for Lila.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Habib great service very good

January 19, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Heba, ​

Thanks for the lovely review and fantastic support for Habib. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

joe is number 1

joe was great help and set my friend up with a sim deal

very helpful and patient

joe is number one

January 16, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Hamid,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very good service with Anna Belle

very good service with Anna Belle

January 16, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Victor,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Osman was very good in helping me with…

Osman was very good in helping me with my account and new contract

January 16, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Pannee,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My problem was solved in a minute

My problem was solved in a minute, great service!

January 15, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Elliot,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Excellent service

Appreciate the service

January 15, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Sow,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The two lads I had were very helpful…

The two lads I had were very helpful with my trade in great experience

January 14, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Katie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He is a wonderful and very ideal…

He is a wonderful and very ideal employee.

January 13, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Harbi,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Roma is helping me all the time

Roma is helping me all the time

January 13, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Janina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adz was an amazing sales advisor great…

Adz was an amazing sales advisor great vibes, super polite. The team needs more people like him. Absolutely great customer service

January 12, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Dolly, ​

Thanks for the lovely review and fantastic support for Adz. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 4 out of 5 stars

Rawan

She was very kind,and very friendly.

January 10, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service



Masum at the Vodafone store provided outstanding service. He listened carefully to my problem, explained all the options clearly, and handled everything quickly and professionally. He was friendly, knowledgeable, and made the whole process very smooth. This is the kind of customer service that makes people want to come back. Thank you, Masum!

January 10, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey,

Thanks for the lovely review and fantastic support for Masum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Haidyr was extremely friendly and very…

Haidyr was extremely friendly and very helpful!

January 10, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Lauren,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and Informative

Rawan was really helpful and provided information to facilitate my decision. Really appreciated her help!

January 8, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Marie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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