I had an amazing experience today at Vodafone Arndale. I came because I lost SIM card and Badara kindly help me with this. The process was smooth and fast and doesn’t take much of your time. After a q... See more
Company replied
25 Market Street, M1 1WR Manchester, GB
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I had an amazing experience today at Vodafone Arndale. I came because I lost SIM card and Badara kindly help me with this. The process was smooth and fast and doesn’t take much of your time. After a q... See more
Company replied
Got absolutely brilliant service from Rayhan at Manchester Arndale Centre! Super helpful, friendly and knowledgeable, he found me the best possible deal and phone for my needs and answered all my ques... See more
Company replied
Renewed my mobile contract with Vodafone had some difficulty on the website with Ai chat but that improved after the transfer to a Live Agent Konrad who sorted out my new contract online an... See more
Company replied
Habib was extrememly helpful. I struggled to understand the different options and he explained everything so well, multiple times until I understood! He not only helped with my mobile but also our bro... See more
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25 Market Street, M1 1WR, Manchester, United Kingdom
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Masum was lovely quick and helped us with what we need

Reply from Vodafone UK - Manchester Experience Store
My server Cleaveland went above and beyond to provide personal service

Reply from Vodafone UK - Manchester Experience Store
I'd like to give a huge shout-out to Joshua from Vodafone's Manchester office. He was incredibly kind, professional, and helpful during my phone call Truly an asset to the company. Thank you, Joshua! He is an asset to the company

Reply from Vodafone UK - Manchester Experience Store

Reply from Vodafone UK - Manchester Experience Store
A gentleman called Osman was extremely helpful. Explained everything superbly and saved us some money.

Reply from Vodafone UK - Manchester Experience Store
Lila was very clear and calm. Buying new technology can be anxiety-inducing, but it was very easy. Would recommend!

Reply from Vodafone UK - Manchester Experience Store

Reply from Vodafone UK - Manchester Experience Store
joe was great help and set my friend up with a sim deal
very helpful and patient
joe is number one

Reply from Vodafone UK - Manchester Experience Store
very good service with Anna Belle

Reply from Vodafone UK - Manchester Experience Store
Osman was very good in helping me with my account and new contract

Reply from Vodafone UK - Manchester Experience Store
My problem was solved in a minute, great service!

Reply from Vodafone UK - Manchester Experience Store

Reply from Vodafone UK - Manchester Experience Store
The two lads I had were very helpful with my trade in great experience

Reply from Vodafone UK - Manchester Experience Store
He is a wonderful and very ideal employee.

Reply from Vodafone UK - Manchester Experience Store

Reply from Vodafone UK - Manchester Experience Store
Adz was an amazing sales advisor great vibes, super polite. The team needs more people like him. Absolutely great customer service

Reply from Vodafone UK - Manchester Experience Store

Reply from Vodafone UK - Manchester Experience Store
Masum at the Vodafone store provided outstanding service. He listened carefully to my problem, explained all the options clearly, and handled everything quickly and professionally. He was friendly, knowledgeable, and made the whole process very smooth. This is the kind of customer service that makes people want to come back. Thank you, Masum!

Reply from Vodafone UK - Manchester Experience Store
Haidyr was extremely friendly and very helpful!

Reply from Vodafone UK - Manchester Experience Store
Rawan was really helpful and provided information to facilitate my decision. Really appreciated her help!

Reply from Vodafone UK - Manchester Experience Store
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