Vodafone UK - Manchester Experience Store Reviews 

958
TrustScore 5 out of 5

4.9

25 Market Street, M1 1WR Manchester, GB


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Rated 5 out of 5 stars

I had an amazing experience today at Vodafone Arndale. I came because I lost SIM card and Badara kindly help me with this. The process was smooth and fast and doesn’t take much of your time. After a q... See more

Company replied

Rated 5 out of 5 stars

Got absolutely brilliant service from Rayhan at Manchester Arndale Centre! Super helpful, friendly and knowledgeable, he found me the best possible deal and phone for my needs and answered all my ques... See more

Company replied

Rated 5 out of 5 stars

Renewed my mobile contract with Vodafone had some difficulty on the website with Ai chat but that improved after the transfer to a Live Agent Konrad who sorted out my new contract online an... See more

Company replied

Rated 5 out of 5 stars

Habib was extrememly helpful. I struggled to understand the different options and he explained everything so well, multiple times until I understood! He not only helped with my mobile but also our bro... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Manchester Experience Store

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 25 Market Street, M1 1WR, Manchester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

958 reviews

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4.9

All reviews

(958)

42,916 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Her interaction with us was excellent

Her interaction with us was excellent; she was very kind and provided outstanding service.

January 6, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Abdullah,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Badara from Vodafone

He was very helpful and made sure I got the best customer experience possible. Would definitely recommend seeing him if you have the opportunity to.

January 6, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Hassan, ​

Thanks for the lovely review and fantastic support for Badara. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Habib was super helpful and friendly

Habib was super helpful and friendly. Amazing customer service.

January 6, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Marwan, ​

Thanks for the lovely review and fantastic support for Habibi. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Great salesman

Signed me up to more than I came for... Great salesman

January 6, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Joe in Manchester…

Great service by Joe in Manchester branch. Sorted broken SIM and got me a new deal.

January 6, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Lee,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Osman sold me a home WiFi and 2 sim…

Osman sold me a home WiFi and 2 sim contracts. Very happy with the offer

January 5, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Shaban,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Osman the advisor was very informative…

Osman the advisor was very informative and made the whole process feel very easing going and fast

January 5, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Adz in store today…

Great service from Adz in store today thanks

January 4, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Natalie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adz(Adam)

Was served by Adz. Was able to sort us out with some SIM cards that work in a stand alone smart watch without a phone link connection. Watch model DW100 Pro 4G android smart watch. Data, texts and minutes work.

January 4, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Yevgeniy,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He was excellent the best when I tell…

He was excellent the best when I tell you about service he does the full MOT

January 3, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Ivy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Osman is great

Osman is great, took time to explain me everything I need to know

January 3, 2026
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Giada, ​

Thanks for the lovely review and fantastic support for Osman. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful

January 3, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Evgheni,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Warm welcome

Warm Welcome by the staff

Isaac went through the current sim only deals and gave me a few options.

Very patient and My upgrade was done within 15 minutes

January 3, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Hassan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Masum

Masum
Was absolutely lovely helped me with my tech transfer

January 2, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Kolsoum,

Thanks for the lovely review and fantastic support for Masum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great experience at Voda phone…

I had a great experience at Voda phone today. As I am coming here since a year now, today Mr. Haidyr did deal me so friendly and efficiently. Thank You soo Much🙂

January 2, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Faizan,

Thanks for the lovely review and fantastic support for Haidyr.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional and helpful service

Very professional and helpful service
Clear explanation of new phone or sim only options.

January 2, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Joanne,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Osman did great job today.

January 2, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Mayank,
 
Thanks for the lovely review and fantastic support for Osman.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

January 2, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Siddhesh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service was helpful and…

Customer service was helpful and professional when I needed assistance, and my queries were resolved without unnecessary delays. I also appreciate the clear communication regarding billing and plan details, which makes managing the account easy.

January 2, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Shruti,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good and prompt

January 2, 2026
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Sadat,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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