Vodafone UK - Manchester Experience Store Reviews 

958
TrustScore 5 out of 5

4.9

25 Market Street, M1 1WR Manchester, GB


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Rated 5 out of 5 stars

I had an amazing experience today at Vodafone Arndale. I came because I lost SIM card and Badara kindly help me with this. The process was smooth and fast and doesn’t take much of your time. After a q... See more

Company replied

Rated 5 out of 5 stars

Got absolutely brilliant service from Rayhan at Manchester Arndale Centre! Super helpful, friendly and knowledgeable, he found me the best possible deal and phone for my needs and answered all my ques... See more

Company replied

Rated 5 out of 5 stars

Renewed my mobile contract with Vodafone had some difficulty on the website with Ai chat but that improved after the transfer to a Live Agent Konrad who sorted out my new contract online an... See more

Company replied

Rated 5 out of 5 stars

Habib was extrememly helpful. I struggled to understand the different options and he explained everything so well, multiple times until I understood! He not only helped with my mobile but also our bro... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Manchester Experience Store

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 25 Market Street, M1 1WR, Manchester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

958 reviews

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1-star

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4.9

All reviews

(958)

42,916 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you adz

I really liked your personality because you patiently answered all my questions and solved my problem. Thank you.

December 29, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Pooria,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They are a useful, thank you adz

They are a useful, personable, and helpful job.

December 29, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Saber,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great person with a lovely

Great person with a lovely, helpful personality.
Mr Adz was the only one who truly helped me at the Vodafone branch in Piccadilly.
A genuinely nice guy.

December 29, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Behrooz,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Adz

we have never experienced the great amount of service that Adz provided from anyone! Very helpful and understanding. Couldnt thank him more.

December 14, 2025
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Robert,

Thanks for the lovely review and fantastic support for Adz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joe served us today for an additional…

Joe served us today for an additional sim only contact. Perfect service.

December 6, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Matt,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I like that the staff were welcoming…

I liked that the staff were really welcoming and understanding. I had Adz who dealt with my trade-in, and he was quick and efficient with everything. Great service!

December 6, 2025
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Hani,

Thanks for the lovely review and fantastic support for Adz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Habib was very good and excellent with…

Habib was very good and excellent with me

December 6, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Christopher,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great costumer service

Great costumer service

December 6, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Laura,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Masum did a great job with clarifying…

Masum did a great job with clarifying everything and getting everything done really quickly.

December 6, 2025
Unprompted review
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Reply from Vodafone UK - Manchester Experience Store

Hey Sam,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

it was an excellent experience

it was an excellent experience, and all staffs are friendly. Solved the problem quickly!

December 5, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Hailun,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I recently visited Vodafone and was…

I recently visited Vodafone and was assisted by Masum, and I couldn’t be happier with the service I received. From the moment I walked in, Masum was friendly, patient, and incredibly knowledgeable. He took the time to explain all my options clearly, helped me choose the best plan for my needs, and made the entire process quick and stress-free.

It’s rare to find customer service this good, and Masum truly went above and beyond. Because of his professionalism and positive attitude, I will definitely continue with Vodafone and recommend it to others.

Thank you, Masum, for the excellent support!

December 5, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Loaai,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful from the start. Found us a good deal nice and quick! Great experience 🙂

December 5, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Karen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He was amazing and the guidance was…

He was amazing and the guidance was perfect .

December 5, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Vijit,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went to a Vodafone store today in…

I went to a Vodafone store today in Manchester and the service was excellent and the assistant was very helpful and understanding.
Thanks to Haider.

December 5, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Maria,

Thanks for the lovely review and fantastic support for Haider.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience, issues were resolved promptly without any issues.

Masson was very informative and polite.

December 5, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Khurram,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Him sexy get some money

Him sexy get some money

December 4, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Sha,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joe was very helpful and friendly when…

Joe was very helpful and friendly when helping me to organise the upgrade of my phone!

December 4, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey India,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service with Karan

Amazing service with Karan

December 4, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Adriana,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Barbara was very great today in store


Barbara was very great today in store, help me sort out my phone and advice me on buying a new tablet. Gave me the best price.

December 4, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Shellian,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Barbara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joe was very helpful throughout

December 4, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Martin,

It's fantastic to hear that Jow was able to resolve the issue. We truly appreciate your feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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