Vodafone UK - Manchester Experience Store Reviews 

958
TrustScore 5 out of 5

4.9

25 Market Street, M1 1WR Manchester, GB


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Rated 5 out of 5 stars

I had an amazing experience today at Vodafone Arndale. I came because I lost SIM card and Badara kindly help me with this. The process was smooth and fast and doesn’t take much of your time. After a q... See more

Company replied

Rated 5 out of 5 stars

Got absolutely brilliant service from Rayhan at Manchester Arndale Centre! Super helpful, friendly and knowledgeable, he found me the best possible deal and phone for my needs and answered all my ques... See more

Company replied

Rated 5 out of 5 stars

Renewed my mobile contract with Vodafone had some difficulty on the website with Ai chat but that improved after the transfer to a Live Agent Konrad who sorted out my new contract online an... See more

Company replied

Rated 5 out of 5 stars

Habib was extrememly helpful. I struggled to understand the different options and he explained everything so well, multiple times until I understood! He not only helped with my mobile but also our bro... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Manchester Experience Store

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 25 Market Street, M1 1WR, Manchester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

958 reviews

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1-star

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4.9

All reviews

(958)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Cleaveland was amazing

I had a great experience☺️ Cleaveland was very friendly professional and gave the right advice I needed for my upgrade.

December 4, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Naomi,

Thanks for the lovely review and fantastic support for Cleaveland.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

She is very helpful and

She is very humble and helpful

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Gurnoor,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My advisor was extremely helpful and…

My advisor was extremely helpful and kind and made the process of picking up the phone a breeze.

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Shane,

Thanks for the lovely review and fantastic support for agent.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super friendly service and very helpful!

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Steph,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Doing Great Job

Doing Great Job
Explaining A lot OF thinks
No Rush At all
Gave us What We want

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Manish,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He is very friendly and helpful.

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Sameer,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service was efficient and nice

Service was efficient and nice. I got my order very quickly and Rawan helped answer all my questions about my air plan and contract.

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Tania,

We value your review. It's heartwarming to read such encouraging feedback for Rawan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Habib was great

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey there, ​

Thanks for the lovely review and fantastic support for Habib. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Isaac and Cleveland were absolutely…

Isaac and Cleveland were absolutely amazing, brilliant customer service and all round support.

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Isaac and Cleveland—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

isaac and cj

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Aman,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely workers

Lovely workers, help me a lot especially Annabelle. Would like to say a thank you.

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Eman,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am so happy with the service Marc was…

I am so happy with the service Marc was very helpful and helped me save money

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Mahmood,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rauan was a great help today

Rauan was a great help today, even when I was in a rush and stressed.

December 2, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Patt

Patt was excellent ..

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Appiah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cleveland (the guide) was great support!

Cleveland (the guide) was great support!

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Catalina,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

CJ was very helpful and friendly

CJ was very helpful and friendly! Got my sister sorted with what she needed on her visit! Recommended

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Paula,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and great advice

Really helpful and great advice

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Izzy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good helpful

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey there,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cleaveland was absolutely amazing,very…

Cleaveland was absolutely amazing,very profesional and helpful!

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Lorena,

Thanks for the lovely review and fantastic support for Cleaveland.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful and knowledgeable

December 3, 2025
Unprompted review
Vodafone UK - Manchester Experience Store logo

Reply from Vodafone UK - Manchester Experience Store

Hey Stephen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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