Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... See more
Location
Switch locationUnit L30 , Trafford Centre, M17 8BL Manchester, GB
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Excellent service from Sarah at the Vodafone Store at Trafford Centre -dealt with efficiently and excellent service & deal for our family of four. Thanks again much appreciated.
Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.
Company replied
We were served by Sean today at the Trafford Centre - very knowledgeable and extremely kind and courteous- a real credit to the voadafone company - give him a pay rise !!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Manchester Trafford
Written by the company
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Unit L30 , Trafford Centre, M17 8BL, Manchester, United Kingdom
4.7
Excellent
579 reviews
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Kian was very helpful
Kian was very helpful, made sure he got us the best deal will 100% recommend him to anybody
April 18, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Ellie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The adviser called Jacob was the most…
The adviser called Jacob was the most helpful person I have ever encountered in a Vodafone shop. He was so patient, explaining everything as we went along sorting my phones and iPads out.
Thank you Jacob!
April 16, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Val,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Barry was great very helpful
Barry was great very helpful. Good information and advice throughout.
April 16, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Adam,
Thanks for the lovely review and fantastic support for Barry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Easy peasy - thanks Jacob!
Jacob in the Trafford centre was so informative and friendly. He made the whole experience seamless
April 5, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Alanya,
We really appreciate your wonderful review and the amazing support for Jacob.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Jacob review
Jacob was very helpful and informative and answered all questions I needed. Gave me multiple options for all decisions and happy with my purchases
April 3, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Ellie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Glenn the lookalike
Jacob (Glen) was working alongside Hamish today both brilliantly accommodating and helpful! Had a great time and walked away happy! Thank you
April 2, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jacob was amazing also known as Glen ;)…
Jacob was amazing also known as Glen ;) made two customers very happy and a 10 year old little girl. Thanks a lot Jacob
April 2, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hey Leah,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant customer service from Jacob…
Brilliant customer service from Jacob took the deal due to him top lad
March 22, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Mr Shan,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jacob was brilliant
Jacob was brilliant. Explained the process thoroughly and clearly cared about the customer experience. It was a pleasure to chat with him and I’d recommend his services.
March 21, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Tom,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Easy going and a bit of a comedian
Easy going and a bit of a comedian. Thats Jacob
March 18, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hello Mizanur,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great guy very helpful and clear
Great guy very helpful and clear
Fantasy service
Thanks Jordan
March 16, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Craig,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Best services by ketan
Best services by ketan
He helped me alot and solved my all queries
March 15, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Really good customer service from…
Really good customer service from Jacob. Very attentive and got me the best deal. Came out with what I wanted and more!
March 15, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
We have been looked after by Ketan
We have been looked after by Ketan. Ketan took time to show us all options and explained all the different price plans and found the one most suited to my needs. Ketan was friendly and extremely helpful and nothing was too much trouble for him.
March 15, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Sign up for Fibre broadband with Ketan
Sign up for Fibre broadband with Ketan. He was absolutely marvellous. Explained the whole process and billing information very clearly.
Can't say the same for the other staff members present that day. Came across very rude and abrupt. Ketan was a breathe a fresh air.
March 15, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Gavin,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very friendly very helpful & all…
Very friendly very helpful & all questions were answered with the right information we needed. Thanks to Jacob for helping with our new phone 😀
March 14, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Erroll,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The most fun you’ll ever have buying a phone!
Jacob at Vodafone, Trafford Centre…Absolute Legend! If Vodafone isn’t already planning to promote Jacob, they’re seriously missing a trick man. This guy is an absolute sales wizard! We walked in with the simple goal of upgrading my partner’s phone. Nice and easy, right? WRONG. Thanks to Jacob’s sheer brilliance (and possibly some kind of mind control..voodoo? Haha), we somehow walked out with not just the phone upgrade for my partner but a new phone for myself too (convinced me within seconds to cut my trauma bond that I had with 3 network for 10 plus years), a new broadband deal, AND some freebies thrown in for good measure. Honestly, I’m half expecting to check my coat pockets and find a Vodafone branded toaster at this point. But here’s the thing…at no point did it feel like we were being ‘sold’ to. Jacob made the whole experience feel like we were just hanging out with a mate at the pub, having a laugh and somehow, in the middle of all that, signing up for new contracts. His energy, humour, and top tier banter made the whole process not just painless but genuinely enjoyable! Jacob could probably negotiate peace between India and Pakistan during a cricket match because his sales skills are that powerful lol
Vodafone, if you’re reading this - PROMOTE THIS MAN. And if you’re heading to Trafford Centre, do yourself a favour and go see Jacob. Just be warned, you will leave with more than you planned, but you’ll be too busy laughing to care!
Thanks for making this experience easy and fun Jacob! xx Ree & Tee
March 11, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Ramsha. Thank you for your glowing review for Jacob. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
iPhone 16 pro upgrade
Zaynah was really patient and explained the prices of the different phones and the offers on at the time. Got me the best deal on a better spec phone than the one I was looking at.
March 12, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Philip,
Thanks for sharing your fabulous feedback for Zaynah. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jacob was very helpful and informative!
March 11, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Russell,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
we good a new contract too
the customer service was very good ketan was very helpful too
March 9, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Ijaz,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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