Vodafone UK - Mansfield Reviews 150

TrustScore 5 out of 5

4.9

Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU Mansfield, GB


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Rated 5 out of 5 stars

We visited the Mansfield store today as we were having problems receiving voice mails on the phone we use for work, my wife and I while there asked about new plans that were available, Curtis answere... See more

Company replied

Rated 5 out of 5 stars

Curtis the representative who assisted me in the store, went above and beyond his job. He not only saved us money on my mobile phone sim only plan but also checked our home broadband and increase... See more

Company replied

Rated 3 out of 5 stars

Can’t say I’m overly impressed after having very slow Internet for over five days their response is not adequate.

Company replied

Rated 5 out of 5 stars

Called in to the Mansfield shop to obtain some advice about purchasing a new iPhone as I wasn’t sure which one I wanted. Received excellent help from Natalie who explained the difference between model... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Mansfield

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Ben was great help

June 1, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Qudrat,

This is fantastic to hear! We really appreciate the feedback for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Curtis and Natalie provided…

Curtis and Natalie provided professional services, and their team worked effectively.

May 29, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Mansfield office

I collected my upgrade phone from the Mansfield office today. Sid and Ben were professional, personable and efficient

May 12, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Paul,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sim plan

Went to Vodafone today to upgrade my sim plan I was served by Ben he was absolutely lovely really friendly had a good conversation very polite

May 7, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Brogan,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade

Curtis is lovly helpfull young man. He needs a pay rise.

May 2, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Graham,

Thanks for the lovely review and fantastic support for Curtis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Having brought 2 phones in for removing…

Having brought 2 phones in for removing viruses, Ben was very helpful and did a really great job in doing this with good knowledge and a very friendly manner. Thank you very much.

May 1, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben helped me with my problem this…

Ben helped me with my problem this morning on my phone he was great wish there was more like him !

May 1, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Theresa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was really helpful and explained…

Ben was really helpful and explained everything

April 17, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Kelly,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Curtis was amazing and very friendly…

Curtis was amazing and very friendly and saved me lots of money. Broadband is great.

April 13, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Stanley,

Thanks for the lovely review and fantastic support for Curtis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben and Curtis has done a good job in…

Ben and Curtis has done a good job in serving me and was very helpful

April 9, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Ann,
Thanks for the lovely review and fantastic support for Ben and Curtis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely brilliant Ben sorted…

Absolutely brilliant Ben sorted everything out swiftly with ease 5star

April 9, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Rob,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fab service from Alexia

Fab service from Alexia, thank you so much for everything.

April 8, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Julie

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben waa great

April 2, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben f

Ben, the person who served me, was extremely patient, helpful and polite. He explained things fully and took time to make sure I was happy with my purchase. He has since advised on a couple of things which is great after sales service.

March 13, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Tamar,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very polite and reliable young buyer

Very polite and reliable young buyer. Paid on time and communicated clearly throughout. I’m happy the phone has gone to someone who will look after it. Highly recommend

March 12, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was at the four seasons in Mansfield…

I was at the four seasons in Mansfield on Saturday 7th and a young guy by the name of Curtis was so helpful.He help be choose a new phone and help me set it up.Curtis I want to thank you for being so polite and friendly.
You was a absolute pleasure to shop with .

March 7, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Andrea,

Thanks for the lovely review and fantastic support for Curtis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Curtis at the mansfield branch was…

Curtis at the mansfield branch was excellent as per usual. Very helpful, and time efficient.

March 9, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi Spencer,

Thank you so much for your wonderful review and the amazing support you’ve shown for Curtis —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Mansfield

Went into the store last Wednesday, customer service was excellent. I was very impressed with Ben and Natalie they were very helpful knowledgeable and professional. They made me feel at ease, explained everything and I am completely satisfied with my new phone.

February 25, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Colleen,

Thanks for the lovely review and fantastic support for Ben and Natalie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone mansfield

Brilliant. I’ve started with this because I was at EE and what a bad company they are. I have been waiting to move into a new house so I’ve got no contract or broadband. So I wanted to have a simi only that I could cancel at any time but EE cocked that up and said I had to pay £240 to cancel. I did get it sorted but didn’t want to go to another company and fall down same hole. But a young lad Ben and Natalie were really great from start to finish. They understood what I wanted and gave me options and costs. I I felt very confident when I left the shop.

February 25, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Mick,
 
Thanks for the lovely review and fantastic support for Ben and Natali.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited the store as a past customer…

I visited the store as a past customer who received excellent service.
Curtis the adviser was welcoming and freindly and listened to my request making my upgrade and purchase smooth and efficient.

March 3, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey William,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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