Vodafone UK - Mansfield Reviews 

169
TrustScore 5 out of 5

4.9

Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU Mansfield, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Curtis the representative who assisted me in the store, went above and beyond his job. He not only saved us money on my mobile phone sim only plan but also checked our home broadband and increase... See more

Company replied

Rated 5 out of 5 stars

We visited the Mansfield store today as we were having problems receiving voice mails on the phone we use for work, my wife and I while there asked about new plans that were available, Curtis answere... See more

Company replied

Rated 3 out of 5 stars

Can’t say I’m overly impressed after having very slow Internet for over five days their response is not adequate.

Company replied

Rated 5 out of 5 stars

Called in to the Mansfield shop to obtain some advice about purchasing a new iPhone as I wasn’t sure which one I wanted. Received excellent help from Natalie who explained the difference between model... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Mansfield

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(169)

42,200 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you for all of your help

Thank you for all of your help, greatly appreciated :-)

November 1, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service very frendley

October 31, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from the girls in…

Excellent service from the girls in Mansfield, always come here for help with my phones.

October 28, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi. We're happy to hear that you consistently receive excellent support at our Mansfield location. We appreciate you taking the time to share your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Curtis was amazing at helping us…

Curtis was amazing at helping us upgrade our iPhones and made it quick and easy. Fantastic customer service.

October 5, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Helen,

Thanks for the lovely review and fantastic support for Curtis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful friendly advice

Called in to the Mansfield shop to obtain some advice about purchasing a new iPhone as I wasn’t sure which one I wanted. Received excellent help from Natalie who explained the difference between models and plans. I ordered an iPhone and it was delivered today, just 24 hours later. Great service and so much easier than using the website to compare models.

September 24, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi Elizabeth,

Thank you so much for your wonderful review and the amazing support you’ve shown for Natalie—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for helping me set up my new…

Thank you for helping me set up my new phone

September 18, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service and even set my phone…

Fantastic service and even set my phone up for me as I would have struggled, thank you Curtis.

September 7, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer services

Curtis was a phenomenal help, incredibly knowledgeable and insightful. Really made the experience very welcoming. Would highly recommend.

September 1, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from the Ladies at…

Fantastic service from the Ladies at Vodafone Mansfield. Thank you for all your help.

August 20, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Phil,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great phone, great price, great guy!

Curtis from Mansfield was great with me, helped me find the right deal for the right price in my range. Was lovely to talk to and I never felt pressured into getting something unnecessary. Loving my new phone already and glad I stopped by in the end!!

August 9, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Becky,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish, thank you for all your help.

August 1, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Paul,

Thanks for your review. It's delightful to receive such nice comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade to my phone

Great from start to finish, great advice on products and what plan that suits me best,3 great employees in Curtis, Natalie and Savannah,in the Mansfield branch in the four seasons,who all helped out,thanks for your help, cheers Wayne.

July 14, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Wayne,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely happy with the service I got…

Extremely happy with the service I got from Curtis, he explained everything throughout the visit to the store

June 30, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Louise,
Thanks for the lovely review and fantastic support for Curtis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff's friendliness and…

The staff's friendliness and comprehensive information provision were highly commendable.

June 14, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi Fred,

We appreciate your feedback and are happy to hear that you found our staff friendly and the information provided comprehensive.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Curtis at the Mansfield store was very…

Curtis at the Mansfield store was very helpful and very kind during my experience :)

June 11, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Gladys,

Thanks for the lovely review and fantastic support for Curtis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service again from staff in…

Fantastic service again from staff in Vodafone Mansfield, helped me with my broadband query as I didn’t understand the installation process. Thank you

June 7, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi Lily.

Thanks for your wonderful review! We're happy to hear that our Mansfield team provided fantastic support with your broadband installation questions.

For further assistance, reach out to our Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff

May 15, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Regis,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie and Curtis were brilliant this…

Natalie and Curtis were brilliant this morning. I went in after being on the Web chat for over 40 mins then talking to a lady on the phone, suggested I could go into store contray to the web chat. This is what I will be doing in future. They were so helpful and sorted the mix up with no problem. More importantly made me feel it was not my fault. 10/10

May 4, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Kas,

Thanks for the lovely review and fantastic support for Natalie and Curtis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredible service

The Vodafone Mansfield team provided exceptional service, offering timely and comprehensive assistance.

May 3, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Fred,
This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Your representCirtisative

Your representative , Curtis, demonstrated a level of professional and personal attention rarely seen these days. First class, excellent

May 1, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Patrick,

Thanks for the lovely review and fantastic support for Curtis. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look