Curtis the representative who assisted me in the store, went above and beyond his job. He not only saved us money on my mobile phone sim only plan but also checked our home broadband and increase... See more
Company replied
Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU Mansfield, GB
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Curtis the representative who assisted me in the store, went above and beyond his job. He not only saved us money on my mobile phone sim only plan but also checked our home broadband and increase... See more
Company replied
We visited the Mansfield store today as we were having problems receiving voice mails on the phone we use for work, my wife and I while there asked about new plans that were available, Curtis answere... See more
Company replied
Can’t say I’m overly impressed after having very slow Internet for over five days their response is not adequate.
Company replied
Called in to the Mansfield shop to obtain some advice about purchasing a new iPhone as I wasn’t sure which one I wanted. Received excellent help from Natalie who explained the difference between model... See more
Company replied
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Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom
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Thank you for all of your help, greatly appreciated :-)

Reply from Vodafone UK - Mansfield
Excellent service from the girls in Mansfield, always come here for help with my phones.

Reply from Vodafone UK - Mansfield
Curtis was amazing at helping us upgrade our iPhones and made it quick and easy. Fantastic customer service.

Reply from Vodafone UK - Mansfield
Called in to the Mansfield shop to obtain some advice about purchasing a new iPhone as I wasn’t sure which one I wanted. Received excellent help from Natalie who explained the difference between models and plans. I ordered an iPhone and it was delivered today, just 24 hours later. Great service and so much easier than using the website to compare models.

Reply from Vodafone UK - Mansfield
Thank you for helping me set up my new phone

Reply from Vodafone UK - Mansfield
Fantastic service and even set my phone up for me as I would have struggled, thank you Curtis.

Reply from Vodafone UK - Mansfield
Curtis was a phenomenal help, incredibly knowledgeable and insightful. Really made the experience very welcoming. Would highly recommend.

Reply from Vodafone UK - Mansfield
Fantastic service from the Ladies at Vodafone Mansfield. Thank you for all your help.

Reply from Vodafone UK - Mansfield
Curtis from Mansfield was great with me, helped me find the right deal for the right price in my range. Was lovely to talk to and I never felt pressured into getting something unnecessary. Loving my new phone already and glad I stopped by in the end!!

Reply from Vodafone UK - Mansfield
Fantastic service from start to finish, thank you for all your help.

Reply from Vodafone UK - Mansfield
Great from start to finish, great advice on products and what plan that suits me best,3 great employees in Curtis, Natalie and Savannah,in the Mansfield branch in the four seasons,who all helped out,thanks for your help, cheers Wayne.

Reply from Vodafone UK - Mansfield
Extremely happy with the service I got from Curtis, he explained everything throughout the visit to the store

Reply from Vodafone UK - Mansfield
The staff's friendliness and comprehensive information provision were highly commendable.

Reply from Vodafone UK - Mansfield
Curtis at the Mansfield store was very helpful and very kind during my experience :)

Reply from Vodafone UK - Mansfield
Fantastic service again from staff in Vodafone Mansfield, helped me with my broadband query as I didn’t understand the installation process. Thank you

Reply from Vodafone UK - Mansfield

Reply from Vodafone UK - Mansfield
Natalie and Curtis were brilliant this morning. I went in after being on the Web chat for over 40 mins then talking to a lady on the phone, suggested I could go into store contray to the web chat. This is what I will be doing in future. They were so helpful and sorted the mix up with no problem. More importantly made me feel it was not my fault. 10/10

Reply from Vodafone UK - Mansfield
The Vodafone Mansfield team provided exceptional service, offering timely and comprehensive assistance.

Reply from Vodafone UK - Mansfield
Your representative , Curtis, demonstrated a level of professional and personal attention rarely seen these days. First class, excellent

Reply from Vodafone UK - Mansfield
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