Curtis the representative who assisted me in the store, went above and beyond his job. He not only saved us money on my mobile phone sim only plan but also checked our home broadband and increase... See more
Company replied
Location
Switch locationUnit 47 , 44 The Square Four Seasons Centre, NG18 1SU Mansfield, GB
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See what reviewers are saying
We visited the Mansfield store today as we were having problems receiving voice mails on the phone we use for work, my wife and I while there asked about new plans that were available, Curtis answere... See more
Company replied
Can’t say I’m overly impressed after having very slow Internet for over five days their response is not adequate.
Company replied
Called in to the Mansfield shop to obtain some advice about purchasing a new iPhone as I wasn’t sure which one I wanted. Received excellent help from Natalie who explained the difference between model... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Mansfield
Written by the company
Contact info
Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom
4.9
Excellent
169 reviews
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Fantastic shop
Fantastic shop, 10/10 would recommend. Curtis in particular is very helpful and friendly!
April 26, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Hey Pete,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service as always
Fantastic service as always, thank you ladies.
April 17, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Mansfield provides decent…
Vodafone Mansfield provides decent service with knowledgeable staff, but the experience felt slightly inconsistent. Curtis was exceptionally helpful and patient, especially with more challenging tech queries. However, some elements of the overall store interaction could have been streamlined for quicker assistance. It's an okay place for support and purchases, but not without room for improvement.
March 18, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Hey Carmynn,
We sincerely apologize for the issues you've encountered with our service. Rest assured, our customers are our top priority. We will thoroughly review your feedback and work on improvements.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
absolutely amazing!
can’t thank the team enough! so so kind and helpful would 1000% recommend to everyone.
March 26, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Hey Katy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to savannah in regards to…
Spoke to savannah in regards to arranging me a new contract and got me sorted quick and easy. Very pleasant customer service
March 26, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Hello Reece,
Thank you so much for your fantastic review! We genuinely value your kind words and it brings us great joy to hear such positive feedback. If you ever require any help or have questions, don’t hesitate to reach out to our Social Media team.
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good branch
Very good branch, staff care about their customers and don’t leave them standing around. I had a few questions about my contract and they were answered straightaway. Very polite staff, served with a smile, would highly recommend
March 19, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Hey Imy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service fixed my issues…
Very good service fixed my issues quickly
March 26, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Hey Mia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The staff in the store are absolutely…
The staff in the store are absolutely amazing from the manager to the store assistants nothing is too much for them and they are so caring especially with me suffering from mental health issues they take there time to explain everything and make sure I'm capable of affording everything
March 14, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Hi David. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service as always.
February 16, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Hey Amanda, thanks for tyour feedback. It's great to see our team never fail to impress.
All the best, The Vodafone Social Media Team
Big savings
Visiting Mansfield store, I was served by a lovely person Curtis.
I saved £15 on my phone bill and a £22 on my broadband, loads cheaper than sky.
Well worth a visit rather than a phone call. There are exclusive deals in store.
February 12, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Hi Lisa,
It's lovely to see you had such a positive experience with Curtis. This is absolutely what we aim for! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New phone
Wow what great service from the Vodafone shop. A big thank you to Theo and girls savannah and Natalie . Mansfield four seasons shopping centre . 10/10 five stars.
February 8, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Hi Alison. Thank you for your review for Theo, Savannah and Natalie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service everything you enter
Fantastic service everything you enter
February 2, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Hi Robert,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I had a fantastic experience at Vodafone Mansfield
I had a fantastic experience at Vodafone recently, thanks to Theo's outstanding service. He was incredibly knowledgeable, patient, and attentive throughout the entire process. Theo took the time to understand my needs, explained the options clearly, and helped me choose the perfect plan. He made what could have been a stressful decision seamless and enjoyable. I left feeling confident in my purchase and genuinely valued as a customer. Thanks again - I would definitely recommend to anyone needing a new phone or plan
January 5, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Hi Dylon,
Thank you for taking the time to leave a review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Curtis who helped me in the Mansfield…
Curtis who helped me in the Mansfield store was so brilliant he solved by queries was so helpful
He’s a star !
January 2, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Curtis the representative who assisted…
Curtis the representative who assisted me in the store, went above and beyond his job.
He not only saved us money on my mobile phone sim only plan but also checked our home broadband and increased the speed plus getting us full fibre, and saved more money on this service too.
Something the online system couldn't do.
I was extremely impressed with the service, despite his issues with outdated computers and no proper Internet in the shop.
January 2, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Hi there,
It's great to see you had such a positive experience with Curtis. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Curtis helped us get better deal on our…
Curtis helped us get better deal on our mobile and broadband and saved us money too thks
He was very helpful and friendly
January 2, 2025
Unprompted review
Reply from Vodafone UK - Mansfield
Hi Anne,
We appreciate your positive feedback for Curtis. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Mansfield
Hi Martin. Thank you for your review for Theo. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The store is excellent specially Curtis…
The store is excellent specially Curtis and Savannah they way provide me the service fabulous and extremely good. Also they provide me the best service ever.
December 7, 2024
Unprompted review
Reply from Vodafone UK - Mansfield
Hi Sayedul. Thank you for your review for both Curtis and Savannah. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mansfield store (Curtis)
Saw a guy called Curtis in the Mansfield store. He was so helpful, polite, listened, explained, knowledgeable - with what was probably an unusual query! He solved that but then went on to change my current charges to a cheaper one, to which I knew nothing about I could do. So, if Curtis hadn't noticed it on my account and mentioned it, I would have been paying the higher monthly rate. Curtis is a credit to your company!
November 11, 2024
Unprompted review
Reply from Vodafone UK - Mansfield
Hi. Thank you for your review for Curtis. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The customer service was outstanding…
The customer service was outstanding and it was a pleasure as a customer to be assisted
November 12, 2024
Unprompted review
Reply from Vodafone UK - Mansfield
Hi Valeri,
Thanks for your review for us. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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