Curtis the representative who assisted me in the store, went above and beyond his job. He not only saved us money on my mobile phone sim only plan but also checked our home broadband and increase... See more
Company replied
Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU Mansfield, GB
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Curtis the representative who assisted me in the store, went above and beyond his job. He not only saved us money on my mobile phone sim only plan but also checked our home broadband and increase... See more
Company replied
We visited the Mansfield store today as we were having problems receiving voice mails on the phone we use for work, my wife and I while there asked about new plans that were available, Curtis answere... See more
Company replied
Can’t say I’m overly impressed after having very slow Internet for over five days their response is not adequate.
Company replied
Called in to the Mansfield shop to obtain some advice about purchasing a new iPhone as I wasn’t sure which one I wanted. Received excellent help from Natalie who explained the difference between model... See more
Company replied
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Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom
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Good explanation of how different phones would suit my needs. Alexia and team were very patient and helpful thanks for your help.

Reply from Vodafone UK - Mansfield
I went into the Mansfield store this morning and was served by Ben and Curtis. I was looking to upgrade earlier than anticipated because my Google pixel 6 was on it's way out.
Excellent service. Great customer care. Looked at the best offers available to me. Explained the contract and transferred everything from old to the new phone.
I have been with Vodafone years and they've never failed me yet
Ben and Curtis are a great asset to Vodafone. Thank you guys

Reply from Vodafone UK - Mansfield
We visited the Mansfield store today as we were having problems receiving voice mails on the phone we use for work, my wife and I while there asked about new plans that were available, Curtis answered lots of questions we had about contracts and saved us lots of pounds on new plans on three phones without losing out on data etc.
A brilliant outcome.

Reply from Vodafone UK - Mansfield
Ben served me today at the Mansfield branch. Very friendly and attentive. Thank you very much for your help.

Reply from Vodafone UK - Mansfield
Curtis gave a great customer experience. He was empathetic to my needs and showed great active listing skills he worked within my budget. It was a great experience meeting with Curtis on my visit.

Reply from Vodafone UK - Mansfield
Brilliant service from Natalie, thanks for all your help with my phone, really appreciated!!

Reply from Vodafone UK - Mansfield
Always come to Mansfield instead of all the other stores, Natalie savannah and Curtis are always so helpful. Thanks guys

Reply from Vodafone UK - Mansfield
Upgraded my phone and the staff were very friendly and helpful

Reply from Vodafone UK - Mansfield

Reply from Vodafone UK - Mansfield
We were dealt with by Curtis from the Four Seasons Vodafone shop in Mansfield. He was excellent. Great customer service.

Reply from Vodafone UK - Mansfield
Curtis made the experience so easy new phone plan and excellent cusomer service. Perfect !

Reply from Vodafone UK - Mansfield
The experience was the friendly and polite vodafone staff member name of Natalie could not have been more friendly polite and very helpful with any question I had and it was a pleasure to go inside the store.

Reply from Vodafone UK - Mansfield
Savannah had been exceptional both times we have visited the store for help. Nothing was to much trouble and she was amazing.

Reply from Vodafone UK - Mansfield
Very friendly always smiling, happy to help all the time x

Reply from Vodafone UK - Mansfield
Great service from Natalie and Curtis, wouldn't go anywhere else.

Reply from Vodafone UK - Mansfield
Great service in store as always, got a great deal, thank you!!

Reply from Vodafone UK - Mansfield
It was specifically Curtis that made our experience 5 star. What a personable young man. He oozed professionalism whilst being realistic and clearly committed to helping us get the right.
A true asset to your company.

Reply from Vodafone UK - Mansfield
Visited the Vodafone shop in Mansfield other day I have been going there for years 3 staff are a credit to your company always pilot very helpful big shout out to them all

Reply from Vodafone UK - Mansfield
I wanted to upgrade my phone so I called into my local Vodafone shop in Mansfield. I was listened to and came home with a really good deal. Curtis really knew his job well and understood my needs.
It’s so much easier using the shop than on line and quicker to have the new phone in your hand.

Reply from Vodafone UK - Mansfield
Owen at the Mansfield store was very helpful and explained the phones to me and helped me decide what would be best package for me.

Reply from Vodafone UK - Mansfield
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