Vodafone UK - Mansfield Reviews 

169
TrustScore 5 out of 5

4.9

Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU Mansfield, GB


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Rated 5 out of 5 stars

Curtis the representative who assisted me in the store, went above and beyond his job. He not only saved us money on my mobile phone sim only plan but also checked our home broadband and increase... See more

Company replied

Rated 5 out of 5 stars

We visited the Mansfield store today as we were having problems receiving voice mails on the phone we use for work, my wife and I while there asked about new plans that were available, Curtis answere... See more

Company replied

Rated 3 out of 5 stars

Can’t say I’m overly impressed after having very slow Internet for over five days their response is not adequate.

Company replied

Rated 5 out of 5 stars

Called in to the Mansfield shop to obtain some advice about purchasing a new iPhone as I wasn’t sure which one I wanted. Received excellent help from Natalie who explained the difference between model... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Mansfield

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

169 reviews

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1-star

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4.9

All reviews

(169)

42,075 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Good explanation of how different phones would suit my needs. Alexia and team were very patient and helpful thanks for your help.

February 9, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Don,

Thanks for the lovely review and fantastic support for Alexia & team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

I went into the Mansfield store this morning and was served by Ben and Curtis. I was looking to upgrade earlier than anticipated because my Google pixel 6 was on it's way out.
Excellent service. Great customer care. Looked at the best offers available to me. Explained the contract and transferred everything from old to the new phone.

I have been with Vodafone years and they've never failed me yet

Ben and Curtis are a great asset to Vodafone. Thank you guys

February 15, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Having issues receiving calls and voicemails

We visited the Mansfield store today as we were having problems receiving voice mails on the phone we use for work, my wife and I while there asked about new plans that were available, Curtis answered lots of questions we had about contracts and saved us lots of pounds on new plans on three phones without losing out on data etc.
A brilliant outcome.

February 12, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Graham,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben served me today at the Mansfield…

Ben served me today at the Mansfield branch. Very friendly and attentive. Thank you very much for your help.

February 3, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Stephen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Curtis gave a great customer…

Curtis gave a great customer experience. He was empathetic to my needs and showed great active listing skills he worked within my budget. It was a great experience meeting with Curtis on my visit.

January 28, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Lee.
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from Natalie

Brilliant service from Natalie, thanks for all your help with my phone, really appreciated!!

January 18, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always come to Mansfield instead of all…

Always come to Mansfield instead of all the other stores, Natalie savannah and Curtis are always so helpful. Thanks guys

January 18, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Michael,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Natalie, Savannah and Curtis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgraded my phone and the staff were…

Upgraded my phone and the staff were very friendly and helpful

January 14, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Linda,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great store

Great store, very helpful staff

January 10, 2026
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey James,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were dealt with by Curtis from the…

We were dealt with by Curtis from the Four Seasons Vodafone shop in Mansfield. He was excellent. Great customer service.

December 29, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Allison,
 
Thanks for the lovely review and fantastic support for Curtis.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfection

Curtis made the experience so easy new phone plan and excellent cusomer service. Perfect !

December 15, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Eva,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie vodafone staff

The experience was the friendly and polite vodafone staff member name of Natalie could not have been more friendly polite and very helpful with any question I had and it was a pleasure to go inside the store.

December 12, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Simon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Savannah had been exceptional both…

Savannah had been exceptional both times we have visited the store for help. Nothing was to much trouble and she was amazing.

December 5, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Steph,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly always smiling

Very friendly always smiling, happy to help all the time x

December 2, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Garry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Natalie and Curtis

Great service from Natalie and Curtis, wouldn't go anywhere else.

December 1, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Owen,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service in store as always

Great service in store as always, got a great deal, thank you!!

December 1, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey David,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff that made our experience 5 ⭐️

It was specifically Curtis that made our experience 5 star. What a personable young man. He oozed professionalism whilst being realistic and clearly committed to helping us get the right.
A true asset to your company.

November 9, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Stephanie,

Thanks for the lovely review and fantastic support for Curtis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited the Vodafone shop in Mansfield…

Visited the Vodafone shop in Mansfield other day I have been going there for years 3 staff are a credit to your company always pilot very helpful big shout out to them all

November 11, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi. We're happy to hear that you consistently receive helpful and positive experiences from our team. We appreciate you taking the time to leave us this fantastic feedback. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrading my phone in person

I wanted to upgrade my phone so I called into my local Vodafone shop in Mansfield. I was listened to and came home with a really good deal. Curtis really knew his job well and understood my needs.
It’s so much easier using the shop than on line and quicker to have the new phone in your hand.

November 10, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Owen at the Mansfield store was very…

Owen at the Mansfield store was very helpful and explained the phones to me and helped me decide what would be best package for me.

November 1, 2025
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi. We're happy to hear that you had such a positive experience! We appreciate you mentioning how helpful our team member was in explaining the phone options and helping you choose the best package. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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