Vodafone UK - Mansfield Reviews 

169
TrustScore 5 out of 5

4.9

Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU Mansfield, GB


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Rated 5 out of 5 stars

Curtis the representative who assisted me in the store, went above and beyond his job. He not only saved us money on my mobile phone sim only plan but also checked our home broadband and increase... See more

Company replied

Rated 5 out of 5 stars

We visited the Mansfield store today as we were having problems receiving voice mails on the phone we use for work, my wife and I while there asked about new plans that were available, Curtis answere... See more

Company replied

Rated 3 out of 5 stars

Can’t say I’m overly impressed after having very slow Internet for over five days their response is not adequate.

Company replied

Rated 5 out of 5 stars

Called in to the Mansfield shop to obtain some advice about purchasing a new iPhone as I wasn’t sure which one I wanted. Received excellent help from Natalie who explained the difference between model... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Mansfield

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 47 , 44 The Square Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

169 reviews

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1-star

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4.9

All reviews

(169)

42,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff were very helpful and friendly

Staff were very helpful and friendly. Will be returning.

June 1, 2024
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Simon,

We love to hear it! Thanks for the 5 stars.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

the lad and woman made it very easy

May 15, 2024
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Thanks for the five start review! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to help 🙂 Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Huge thank u too

Huge thank u too, the two ladies in the Mansfield branch. It's absolutely brilliant I was worried not knowing what to do and thanks to these i got what i wanted thank u so helpful xx

May 9, 2024
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi Debbie,

Thank you for reviewing and sharing this feedback, it's great to hear about your recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and easy service

Quick and easy service

May 7, 2024
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi Robert,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff and lovely manager

Helpful staff and lovely manager

April 24, 2024
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi Reece,

Thanks for taking your time to leave this feedback for our Mansfield
store. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Great service in Mansfield as always.

April 23, 2024
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

HI Liam,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Savannah

Great service from Savannah, answered all my questions and explained all my options.

March 8, 2024
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi Chris,

Thank you for reviewing and sharing this feedback for Savannah.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 3 out of 5 stars

Can’t say I’m overly impressed after…

Can’t say I’m overly impressed after having very slow Internet for over five days their response is not adequate.

February 20, 2024
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey John, Apologies for any inconvenience this issues with your service have caused. If you pop us a private message through Facebook - vodafone.uk/3lCYUxW, or DM via X - vodafone.uk/3LXh2xl we'll be able to provide an update on this for you.
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Transferred all my data

Transferred all my data, very happy.

February 12, 2024
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi Tony,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

served by savanah…

Me and my partner was served by savanah in the Mansfield store.
She was so helpful in getting us both a new phone and contract. We would both highly recommend her and we appreciate her help.

January 28, 2024
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi John,

We're pleased to hear your feedback for Savanah. Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The staff there are great

The staff there are great. Explained about everything well. Ended up with a data contract perfect for what we wanted.

January 20, 2024
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey,

I'm glad we were able to support you! Thank you for your review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful team

Amazing lovely staff, very helpful.

January 17, 2024
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The best staff in town

The best staff in town!

I always go back to see Saf, Natalie and Curtis. They treat me like royalty. Thank you!

January 16, 2024
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi Sam,

This is such an amazing review for Saf, Natalie and Curtis. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Super helpful staff

Super helpful staff, highly recommend!

December 31, 2023
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Alex,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and great service would…

Very helpful and great service would highly recommend

December 31, 2023
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Karen,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All staff were attentive and polite

All staff were attentive and polite, will definitely be back in the future! :)

December 30, 2023
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Holly,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and friendly…

I've been into the Mansfield store today, and both girls were so helpful with my query about a suitable contract for my son. I will return to this store every time, as I know I will receive good service, and helpful advice. 10/10!

December 18, 2023
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi Margaret.

We're pleased to hear about your recent experience. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with Vodafone

December 14, 2023
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi Foster,

This is great to hear! Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Mansfield Vodafone shop

We went to the Vodafone shop in Mansfield 4 seasons centre on 4th December and were very impressed with Curtis who helped me choose a new contract. He was very helpful and pleasant. The lady manager was also very helpful. It was reassuring to have a face to face chat as I had been a victim of fraud a few weeks earlier and my account still had a fraud alert attached.

December 4, 2023
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hey Yvonne,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and good service from…

Very helpful and good service from Zachary

November 27, 2023
Unprompted review
Vodafone UK - Mansfield logo

Reply from Vodafone UK - Mansfield

Hi Chris,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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