The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... See more
Company replied
Location
Switch location108 High Street, SN8 1LT Marlborough, GB
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See what reviewers are saying
Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation
Company replied
Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... See more
Company replied
Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Marlborough
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
108 High Street, SN8 1LT, Marlborough, United Kingdom
4.9
Excellent
229 reviews
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Excellent customer service and Fibre 2 Broadband setup!
It's been excellent having the ability to visit the Vodafone shop in person. Gemma was fantastic - knowledgeable, professional and helpful. My Fibre 2 Broadband was ordered, connected and good to go in just four days!
September 5, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Sue,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gemma provided us with excellent…
Gemma provided us with excellent assistance in all respects.
September 4, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi William,
Thanks for your review for Gemma. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fantastic professional service from…
Fantastic professional service from Jana!
August 27, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Thanks for the great feedback for Ashley, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gemma was lovely
Gemma was lovely. The systems were really painfully slow. She couldn't have been nicer or more apologetic. Explained everything clearly and warm, friendly service
August 15, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hello Dawn,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Gemma In the Marlborough store today …
Gemma In the Marlborough store today sat 3rd May was brilliant I been trying to sort the issue with my account all week on the phone , Gemma sorted it out within 30 minutes very professional very polite couldn’t ask for anyone better great service Thank you Gemma !!
August 3, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi, Chris,
It's great to hear about the positive experience which you've had with Gemma. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Seb was excellent!
Seb was excellent and very helpful with my time in store.
July 17, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hello Yasmin
Thanks for letting us know what an amazing job Seb did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful
July 10, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi, It's great to see we've been able to help you Marlon 😊
Thanks for your feedback, The Vodafone Social Media team
Gemma was Helpful and knowledgeable.
July 3, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Mark,
Thanks for taking the time to review and sharing this feedback for Gemma.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience with Gemma
Great experience with Gemma, will definitely return to this store
May 7, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Michael. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma was very helpful
Gemma was very helpful, kind and patient with me. I don’t understand too much about technology and she went through everything very clear with me, and ensured I understood. Very happy with her service today.
June 27, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi. Thank you for your review for Gemma. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Marlborough
Hi Tom,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone in Marlborough were very…
Vodafone in Marlborough were very helpful in sorting out my new phone, contacts and the porting of my number. This was particularly true of Jana.
June 10, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi William,
It's great to see your kind words, we really appreciate your feedback! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing staff!
My phone needs a battery refresh so I had to buy a cheap one to keep me going while mine was away, I was also unsure of my Google password. The combination of transferring my contacts to a cheap android and my poor memory proved a lengthy challenge but Verity and Seb were totally professional and positive throughout despite many setbacks. I am in awe of their good nature and expertise and extremely grateful. They are amazing!!!!
May 15, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Chrisie,
This is such an amazing review for Verity and Seb. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful advisor
Very helpful advisor, while process of replacing a phone is long, 2 phones..., but not her fault
May 15, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Cassandra,
Thanks for your review for our colleague in our Marlborough store. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful advisor in Marlborough…
Very helpful advisor in Marlborough store this morning. Although handset purchase and data transfer took longer than expected, she kept me informed and updated throughout the process.
May 6, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi David,
Thank you for your review. We're so happy you had such a positive experience despite the amount of time it took to purchase your new phone! Thanks for your patience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Fantastic Service
Wandered into Vodafone with a few issues, was sorted in a timely and professional manner. New SIM plan and watch on the way, thanks to Seb!
May 3, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi there,
Thanks for taking the time to write such a great review! We're delighted that Seb was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I had an amazing experience at Vodafone…
I had an amazing experience at Vodafone Marlborough today. Sebastian delivered a very high standard of customer service, going the extra mile to offer opportunities i would otherwise not have explored. He ensured my needs were met and I was happy with the result.
April 11, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hey Ruth,
Thanks for letting us know what an amazing job Sebastian did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service.
February 10, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Thanks for you excellent feedback Rachael.
Thanks again, The Vodafone Social Media Team
Excellent customer service
Jana was extremely helpful in reducing my account costs which I wasn’t expecting and managing the problem I came into the shop with.
January 23, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Tara,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Treated with respect and understanding
January 12, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Susan,
We're glad to hear you've had a positive experience with us! Thank you for your review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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