The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... See more
Company replied
Location
Switch location108 High Street, SN8 1LT Marlborough, GB
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See what reviewers are saying
Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation
Company replied
Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... See more
Company replied
Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Marlborough
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
108 High Street, SN8 1LT, Marlborough, United Kingdom
4.9
Excellent
228 reviews
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Both Emily and Ed were incredibly…
Both Emily and Ed were incredibly helpful and knowledgeable. A pain-free upgrade experience.
March 29, 2025
Unprompted review
Reply from Vodafone UK - Marlborough
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fabulous Customer Service
Came into store with various questions and concerns regarding both hardware and software and accessories. Emily & Ed were brilliant demonstrating in-depth knowledge and helped me with kindness and patience. Left with all issues resolved. Well done Vodafone. Another triumph. AND I didn't have to queue!
March 17, 2025
Unprompted review
Reply from Vodafone UK - Marlborough
Hello Emma,
It's great to hear about the positive experience which you had with Emily and Ed. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan explained everything so well
Dan explained everything so well - being a technophobe I easily get stressed and I felt totally at ease.
February 28, 2025
Unprompted review
Reply from Vodafone UK - Marlborough
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Very helpful person helping me renew my…
Very helpful person helping me renew my contract- Dan. And advising me on how to sort my husbands phone aswell. Thankyou!
February 1, 2025
Unprompted review
Reply from Vodafone UK - Marlborough
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I was impressed with the service which…
I was impressed with the service which was explained patiently by Dan at vodophone Marlborough. Many thanks
February 1, 2025
Unprompted review
Reply from Vodafone UK - Marlborough
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Gemma was excellent.
Gemma was excellent. She helped me get the right phone at the best price. Changing my current deal, saved me some money.
Great service.
January 4, 2025
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Bob,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jana was really helpful
Jana was really helpful. Sorted out my mobile phone issues. One happy customer.
January 6, 2025
Unprompted review
Reply from Vodafone UK - Marlborough
Hello, James,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience at Vodafone in store
Great experience at Vodafone in store. Dan who served us was helpful, cheerful and honest.
January 4, 2025
Unprompted review
Reply from Vodafone UK - Marlborough
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Vodafone Marlborough is amazing
Dan was amazing, service like that should be applauded.
January 4, 2025
Unprompted review
Reply from Vodafone UK - Marlborough
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Gemma was really friendly.
Gemma was super helpful and despite the system being super slow, she sorted my issue and got my new contract done. She was friendly and chatty and knew exactly how to help.
December 10, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Rebecca,
Thanks for your review and your lovely words for Gemma! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Marlborough
Hi Georgina. Thank you for your review for Jana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful in shop advice
Really helpful in shop advice and guidance, and ability to ensure the best possible contract and price point, thanks Gemma
November 15, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Jamie,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Gemma was very polite and efficient…
Gemma was very polite and efficient with dealing with my phone issue. It was all quick and easy and no hassle to help out with any other problems I had
November 15, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Phil,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Pleasure of buying a new phone
Went into Marlborough branch on my way back from walking my dog on the off chance of discussing a new phone which I have her thinking about for a few months. It was nearly 5pm so didn’t expect to be coming out having bought a new phone. Gemma was brilliant, understood what I was wanting, straight to the point- I am very happy. Thank you Gemma .
November 9, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Gemma was incredibly knowledgable and…
Gemma was incredibly knowledgable and helpful, no complaints.
October 16, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Lara,
This is lovely feedback for Gemma. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Contract issue sorted
I was helped by Gemma to sort out a new contract and to remove the extra data that I'd inadvertently added. She was very understanding and friendly and efficient.
October 15, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Jo,
We’re glad to hear you found the best option for you with Gemma. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fantastic service from Jana really…
Fantastic service from Jana really helpful and gave us the perfect contract for me. Thank you
October 11, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Lewis. Thank you for your review for Jana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent advice from Gemma which…
Excellent advice from Gemma which passed the time while Vodafone's antique computers did their thing
September 12, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi there,
Thanks for sharing your fabulous feedback for Gemma. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Marlborough
Hi Nigel,
Thanks for sharing this lovely review for Jana. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service and Fibre 2 Broadband setup!
It's been excellent having the ability to visit the Vodafone shop in person. Gemma was fantastic - knowledgeable, professional and helpful. My Fibre 2 Broadband was ordered, connected and good to go in just four days!
September 5, 2024
Unprompted review
Reply from Vodafone UK - Marlborough
Hi Sue,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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