The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... See more
Company replied
108 High Street, SN8 1LT Marlborough, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... See more
Company replied
Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation
Company replied
Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... See more
Company replied
Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you a... See more
Company replied
Written by the company
108 High Street, SN8 1LT, Marlborough, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Despite our reservations about Vodafone generally, Tim was simply marvellous

Reply from Vodafone UK - Marlborough
Very easy to transfer my phone data. Tim was most helpful.

Reply from Vodafone UK - Marlborough
Enison was a great help in resetting my phone

Reply from Vodafone UK - Marlborough
Fantastic thanks to Tesh i walked out the store with a great deal on a new phone what a great guy!

Reply from Vodafone UK - Marlborough
Great service from Tesh who Was very efficient and helpful in setting up my new phone

Reply from Vodafone UK - Marlborough
Very happy with the service, couldn’t have been more helpful and professional, well done!

Reply from Vodafone UK - Marlborough
Oh my goodness could not be more grateful for tesh's help. Last time I came in I was met with no help at all. I had serval things I needed sorted and tesh has organised everything for me with. So super pleased. Amazing guy.

Reply from Vodafone UK - Marlborough
Tesh was great help at setting up my new phone, what a great guy!

Reply from Vodafone UK - Marlborough
Very good, wonderful and lovely service from Tim, who was very helpful

Reply from Vodafone UK - Marlborough
Exceptional service from Tim at Vodafone Marlborough. Sold us a new phone and kindly transferred all data from our old one. Extremely helpful.

Reply from Vodafone UK - Marlborough
Wonderful Enison was absolutely brilliant in customer service and solved the problem

Reply from Vodafone UK - Marlborough
Tesh was really helpful and kind the service was efficient and walked out with a new SIM deal

Reply from Vodafone UK - Marlborough
Great friendly service from Tesh who helped me set up new phone

Reply from Vodafone UK - Marlborough
I recently had the pleasure of working with Enison for our business account at the Vodafone Marlborough store. He has been extremely professional, knowledgeable, and supportive throughout the entire process. Enison provided clear guidance and made everything easy and accessible, taking the stress out of what could have been a complicated experience. Truly impressive service – well done to him for his skills and dedication!

Reply from Vodafone UK - Marlborough
Very nice young man by the name of Tim helped me transfer my data from my old phone. Very polite, didn't rush and took his time. Overall very helpful and would recommend him to anyone

Reply from Vodafone UK - Marlborough
Excellent service from Tesh who helped me set up my new phone efficiently, also a very friendly person.

Reply from Vodafone UK - Marlborough

Reply from Vodafone UK - Marlborough
Great help and knowledge from the advisor who went over and above helping me set up my new phone with a great deal.

Reply from Vodafone UK - Marlborough
Very patient and helpful with every aspect when purchasing iPhone.

Reply from Vodafone UK - Marlborough
Great service from Tesh who sorted me out a great deal on a new phone.

Reply from Vodafone UK - Marlborough
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.