Vodafone UK - Marlborough Reviews 

226
TrustScore 5 out of 5

4.9

108 High Street, SN8 1LT Marlborough, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... See more

Company replied

Rated 5 out of 5 stars

Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation

Company replied

Rated 5 out of 5 stars

Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... See more

Company replied

Rated 5 out of 5 stars

Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you a... See more

Company replied


Company details


Contact info

  • 108 High Street, SN8 1LT, Marlborough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(226)

42,916 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Despite our reservations about Vodafone…

Despite our reservations about Vodafone generally, Tim was simply marvellous

February 2, 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey there,

Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy to change my phone Tim was most helpful

Very easy to transfer my phone data. Tim was most helpful.

January 17, 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Enison was a great help in resetting my…

Enison was a great help in resetting my phone

January 16, 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh

Fantastic thanks to Tesh i walked out the store with a great deal on a new phone what a great guy!

January 15, 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Suzanne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh

Great service from Tesh who Was very efficient and helpful in setting up my new phone

January 15, 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Phil,

Thanks for the lovely review and fantastic support for Tesh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh

Very happy with the service, couldn’t have been more helpful and professional, well done!

January 15, 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh

Oh my goodness could not be more grateful for tesh's help. Last time I came in I was met with no help at all. I had serval things I needed sorted and tesh has organised everything for me with. So super pleased. Amazing guy.

January 9, 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Imogen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was great help at setting up my…

Tesh was great help at setting up my new phone, what a great guy!

January 9, 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good

Very good, wonderful and lovely service from Tim, who was very helpful

January 8, 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional service from Tim at…

Exceptional service from Tim at Vodafone Marlborough. Sold us a new phone and kindly transferred all data from our old one. Extremely helpful.

January 5, 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey John,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful Enison was absolutely…

Wonderful Enison was absolutely brilliant in customer service and solved the problem

January 5, 2026
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey there, ​

Thanks for the lovely review and fantastic support for Enison. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was really helpful and kind the…

Tesh was really helpful and kind the service was efficient and walked out with a new SIM deal

December 30, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Dane,

Thanks for the lovely review and fantastic support for Tesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great friendly service from Tesh who…

Great friendly service from Tesh who helped me set up new phone

December 30, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Anne,
 
Thanks for the lovely review and fantastic support for Tesh.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Enison for our business account at the Vodafone Marlborough store. He has been extremely professional, knowledgeable, and supportive throughout the entire process. Enison provided clear guidance and made everything easy and accessible, taking the stress out of what could have been a complicated experience. Truly impressive service – well done to him for his skills and dedication!

December 30, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Olga,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice young man by the name of Tim…

Very nice young man by the name of Tim helped me transfer my data from my old phone. Very polite, didn't rush and took his time. Overall very helpful and would recommend him to anyone

December 27, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Susie,

Thanks for the lovely review and fantastic support for Tim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh

Excellent service from Tesh who helped me set up my new phone efficiently, also a very friendly person.

December 20, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Garry,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh

Great help very happy with service

December 12, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hi Sadie,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh

Great help and knowledge from the advisor who went over and above helping me set up my new phone with a great deal.

December 9, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hi Stephanie,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh

Very patient and helpful with every aspect when purchasing iPhone.

December 5, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Gaenor,

Thanks for the lovely review and fantastic support for Tesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was great

Great service from Tesh who sorted me out a great deal on a new phone.

December 3, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look