Vodafone UK - Marlborough Reviews 

226
TrustScore 5 out of 5

4.9

108 High Street, SN8 1LT Marlborough, GB


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Rated 3 out of 5 stars

The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... See more

Company replied

Rated 5 out of 5 stars

Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation

Company replied

Rated 5 out of 5 stars

Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... See more

Company replied

Rated 5 out of 5 stars

Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you a... See more

Company replied


Company details


Contact info

  • 108 High Street, SN8 1LT, Marlborough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

226 reviews

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4.9

All reviews

(226)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

All the workers have been very helpful…

All the workers have been very helpful especially Tim

December 3, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Scarlett,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Tesh who was…

Excellent service from Tesh who was very friendly and polite

November 27, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was great help and very polite…

Tesh was great help and very polite would highly recommend him

November 22, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Sue,

Thanks for the lovely review and fantastic support for Tesh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great courteous service from the gent…

Great courteous service from the gent Tesh who sorted me out a great deal on my new phone.

November 20, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Tesh he was a…

Excellent service from Tesh he was a great guy and found me an excellent deal on my new phone.

November 19, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh had great excellent service and…

Tesh had great excellent service and helped setting up ny new phone. And also a very friendly team in the store

November 15, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was fantastic and patient would…

Tesh was fantastic and patient would recommend him if you want a new phone

November 14, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was great at getting me a new…

Tesh was great at getting me a new phone with a great deal

November 11, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Five Stars for Vodafone Marlborough

Everyone was very clear about the details. Tesh was super helpful. Thank you!

November 7, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was very patient

Tesh was very patient, helpful and polite

November 4, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hi. We are happy to hear that you found our team member to be patient, helpful, and polite. We appreciate your positive feedback very much. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh gave very great knowledge on my…

Tesh gave very great knowledge on my new phone and also gave me a great deal

October 20, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was very knowledgeable and great…

Tesh was very knowledgeable and great at helping me set up my new phone

October 17, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hi. We're happy to hear that the phone setup went smoothly. We appreciate you mentioning the team member's knowledge and assistance! Thanks for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff in Marlborough …

Tesh and Enison were absolutely wonderful in helping me with the broadband issue I had been having for 3 days.
Their support was invaluable and restored my faith in Vodafone.

October 15, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff are stars

Over a two week period Tesh, Tim and Paul in the Marlborough branch have provided excellent service to this ‘oldie’ trying to upgrade to a new phone. Three visits later, all has been achieved. Many thanks to these three helpful, courteous and patient young men.

October 9, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was very helpful and courteous

Tesh was very helpful and courteous

October 8, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nitesh served me and was fantastic and…

Nitesh served me and was fantastic and helpful

September 12, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was very helpful today

Tesh was very helpful today , great service and went the extra mile to help get my phone swapped over !

October 4, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Buster,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh has been super helpful and very…

Tesh has been super helpful and very polite and knowledgeable.

October 2, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent knowledge from Tesh who…

Excellent knowledge from Tesh who helped me set up my new phone

October 1, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Alison,

Thanks for the lovely review and fantastic support for Tesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

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