Vodafone UK - Marlborough Reviews 

227
TrustScore 5 out of 5

4.9

108 High Street, SN8 1LT Marlborough, GB


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Rated 3 out of 5 stars

The two members of staff in the Marlborough store were extremely helpful and knowledgeable. However, the time it took to complete my transaction was far too long due to a continuous queue. With only t... See more

Company replied

Rated 5 out of 5 stars

Tesh was most helpful and patient setting up my new iPhone and iPad. He spent a lot of time covering all aspects but could have been more helpful in demonstrating the basic operation

Company replied

Rated 5 out of 5 stars

Tim was a great help with our new phones. In a calm and measured way he talked us through the process and sorted everything out for us in a very satisfactory way. We felt we had excellent service and... See more

Company replied

Rated 5 out of 5 stars

Tim was a fantastic help to us today in the Marlborough store. He was very patient as we were asking for quite a lot of assistance updating our account. He is a great asset to the company. Thank you a... See more

Company replied


Company details


Contact info

  • 108 High Street, SN8 1LT, Marlborough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Tesh

Great service from Tesh, helped me transfer my data to the new phone wirh ease.

October 1, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Mike,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by Tesh

Was served by Tesh, excellent service with great knowledge would 100% recommend

October 1, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Eric,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Selena was great

Selena was great! Top class service with a smile and all so quick! Felt relaxed and in good hands!

September 6, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're so happy to hear that you felt relaxed, in good hands and that you received top-class and quick service! We appreciate you taking the time to leave us this amazing review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just a bit lovely

Straightforward, clear, friendly, honest. Thanks Selena. Really appreciate your time and expertise.

September 6, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh

Great service and a wonderful guy, Tesh helped me a lot with my new phone

September 5, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're so happy to hear that you received such great support with your new phone! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh

Tesh was really great giving my wife advice about her new phone and made the phone transfer really easy

September 5, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh

Brilliant service in Vodafone today. He made the transfer seamless and answered any questions we had. Highly recommend 👍🏼

September 5, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're happy to hear that the transfer was seamless and all your questions were answered! We appreciate you recommending our services and your positive feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh

Very good and helpful

September 4, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh

Tesh , brilliant service, very helpful setting up new phone

September 3, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Thanks for your review. We're happy to hear that you received such excellent service from our agent Tesh.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was really good today.

Tesh was really good today.

He helped me find a good deal and spent time with me to make sure everything was working before I left the store.

I feel confident that everything is working now.

Thank you to Tesh :-)

September 3, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We appreciate your feedback and are so glad that you were able to find a good deal.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and knowledge from…

Excellent service and knowledge from Tesh great guy!

September 3, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We appreciate you taking the time to leave us this lovely review about our agent Tesh,

Vodafone Social Media Team

Rated 5 out of 5 stars

Enison has been professional

Enison has been professional, helpful with such a great attitude, friendly !

September 1, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

ENISON WAS FAB.

September 1, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was very helpful polite a very…

Tesh was very helpful polite a very nice young man

August 22, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was excellent and had great…

Tesh was excellent and had great knowledge

August 22, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The three members of staff,Archie,Paul…

The three members of staff,Archie,Paul and Tesh were very professional and friendly. Helped me such a lot as I am not at all tech savvy. Also helped set up my old phone ready for my Grandaughter.
Helped make a stressful experience so much easier.

August 16, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Ann,

Thanks for the lovely review and fantastic support for Archie,Paul and Tesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was very helpful and did a great…

Tesh was very helpful and did a great job

August 21, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Mary,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tesh was very helpful helping my phone…

Tesh was very helpful helping my phone which was having issues.

August 19, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey,

Thanks for the lovely review and fantastic support for Tesh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from Tesh

Was served by Tesh. I had broken my phone but ended up with a fixed sim and a brand new phone. Very quick and efficient!

August 19, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Especially Paul and Archie

August 11, 2025
Unprompted review
Vodafone UK - Marlborough logo

Reply from Vodafone UK - Marlborough

Hey Steve,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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