We spent an especially long time with Lydia this morning. However she remained patient and calm. She was polite and funny, making our experience extremely pleasant. Thank you so much!!!
Company replied
Location
Switch locationUnit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB
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See what reviewers are saying
I went in with a phone and general life crisis! Sam was amazing and helped me with a sim and internet deal that I was very happy with. She offered exceptional customer service and we had a great laugh... See more
Company replied
Today Lydia of the Vodafone Merry Hill Branch helped me change from 02 to Vodafone and a much cheaper sim only contract. Despite a system issue, Lydia and her colleagues were able to facilitate the ch... See more
Company replied
Simran was so helpful with me today, he made changing phones so straightforward and transferred everything across for me! Great customer service.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - MerryHills
Written by the company
Contact info
Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, United Kingdom
4.9
Excellent
426 reviews
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Excellent service with Lydia
July 18, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We spent an especially long time with…
We spent an especially long time with Lydia this morning. However she remained patient and calm. She was polite and funny, making our experience extremely pleasant. Thank you so much!!!
July 18, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Cindy,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simran was so helpful with me today
Simran was so helpful with me today, he made changing phones so straightforward and transferred everything across for me! Great customer service.
July 14, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hi Janine, thank you so much for your wonderful review and the amazing support you’ve shown for Simran, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
I went in with a phone and general life…
I went in with a phone and general life crisis! Sam was amazing and helped me with a sim and internet deal that I was very happy with. She offered exceptional customer service and we had a great laugh too ! I left very happy and would definitely recommend
July 10, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Such great service
Such great service. Really helpful and patient. Thank you
July 6, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lydia made upgrading my phone quick and…
Lydia made upgrading my phone quick and easy with a smile. Nice to find a happy person who listens to the person and doesn't try to sell you what you don't need.
Thank you Lydia 😁
July 5, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Donna,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simran helped me with my phone…
Simran helped me with my phone upgrade.great service
July 3, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Wendy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5 stars for Demy
5 stars for Demy! She was very helpful and patient with getting me a new phone sorted.
June 28, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Helen,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into the shop to ask a question…
I went into the shop to ask a question about my new phone. Sim advised me and couldn’t have been more informative and helpful. A very good experience.
June 29, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Ann,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into Vodafone merryhill and I…
I went into Vodafone merryhill and I had a staff member call Sam, she is an amazing, excellent, informative member of staff, she was so helpful and without her help and assistance with my package I would not know where I would be.
June 23, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Mandy,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lydia sorted out my new phone and sim…
Lydia sorted out my new phone and sim for me today, she was so helpful and friendly, thanks
June 19, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very happy with the service Sam gave in…
Very happy with the service Sam gave in store. She transferred all my data and set everything up for me!
June 17, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the branch to upgrade.
I visited the branch to upgrade.
I was greeted by Sam, she went through all my particular needs. She went through various options and put together a phone and aur plan i was happy with.
Sam made the whole process quick and essy Thank you
June 16, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Nora,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Received fantastic service from demy…
Received fantastic service from demy today
June 14, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Vee,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic from start to finish
Fantastic from start to finish. Luke couldn't have been anymore helpful. Very happy. Cheers.
June 13, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Bob,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simran was amazing at sorting out my…
Simran was amazing at sorting out my new phone and transferring it all across for me! Thank you so much for your help I would definitely recommend!
June 12, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Wendy,
Thanks for the lovely review and fantastic support for Simran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lydia was very professional
Lydia was very professional, friendly and funny. Got us sorted quickly. Fantastic service!
June 10, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very Helpful Staff
Luke was very helpful, I went in for a new contract and he helped to find me the best deal within my budget. Really took the time to run through all options. Will certainly return.
June 6, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Hannah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I recently visited this branch for an…
I recently visited this branch for an upgrade, I was greeted politely by all. I was taken care of by Luke during my visit, he was kind, sweet and caring and ensured I was supported with anything I needed.
Such a sweet young man with lovely eyes, an absoloute dream boat.
I would highly reccomend Vodaphone, I will always be visiting this branch for any future upgrades.
I got great value for money and I couldn't be happier with the service I recieved
June 8, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Dorris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Was served by Simran today
Was served by Simran today. He was excellent.
June 6, 2026
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Holyhead,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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