I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... See more
Location
Switch locationUnit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB
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I came in to upgrade my phone. I was greeted by Ash, he was friendly and funny but also professional throughout. It was busy due to being school holidays but he didn't rush me to get me out the door.... See more
Company replied
Spent a long time in Vodafone dealing with a few issues but Safi was super helpful and patient. Great experience at Merry Hill Dudley. Thank you
Company replied
Lydia was amazing! Not only knowledgeable, but also friendly and explained the different elements to the phone plan. She arranged for delivery of the new phone and ensured we were happy throughout.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - MerryHills
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, United Kingdom
4.9
Excellent
450 reviews
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Thank You Simran!
Would just like to say a HUGE thank you to Simran for all his help and brilliant customer service. He was really informative and helpful and went above and beyond to help!
Everything was explained and simplified (as not really a tech wiz!) and I felt confident in making a decision on the best plan due to Simran’s explanation and the time he took to help me. Nothing was too much trouble!
Extremely pleased with the customer service I received and would definitely recommend to anyone!
Thank you again!!
August 5, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Nicola,
Thanks for the lovely review and fantastic support for Simran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan was excellent!
Ryan was excellent!! Really helpful getting us moved onto Vodafone!!
August 3, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Richard,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Danny was friendly and knowledgeable
Danny was friendly and knowledgeable. Everything was fully explained and a great deal found.
July 29, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Gillian,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan was very kind and courteous and…
Ryan was very kind and courteous and very understanding of my situation, I would highly recommend him to anyone
July 28, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Anne,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan was very helpful with the set up…
Ryan was very helpful with the set up of my new phone, made the process so simple. Thank you
July 28, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Stephen,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and and knowledgeable
Very helpful and and knowledgeable , was served by Inderpel , great advice all the way , went the extra mile to get me the best deal . Top marks , very happy .. fantastic service
July 26, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Danny who helped…
Excellent service from Danny who helped find the best deal to suit my requirements while explaining the pros and cons of many options.
July 26, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Bruce,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptionally helpful!
July 22, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Very helpful in store and set my phone…
Very helpful in store and set my phone up and sim properly. Thank you Sam from merry hill
July 21, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Glenda,
Thanks for the lovely review and fantastic support for Sam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan was great with processing a…
Ryan was great with processing a contract for myself and my daughter, very efficient in transferring all of my pictures over to!
July 20, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Alan,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Change of broadband provider were given a very good service by…
We were given a very good service by staff member Sam. We wanted to change our broadband provider to Vodafone and she was most helpful and answered all our questions .
July 17, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Mr Gordon,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan the problem solver
Spoke with Ryan at Merryhill who knew what he was doing and resolved the problem. Couldn’t get better service.
July 14, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Karen,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited for help with a data transfer…
Visited for help with a data transfer and was served by demy who was very helpful
July 11, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Danny was brilliant
Danny was brilliant. He went above and beyond to make sure I got everything I wanted. He explained every aspect of my contract with clear detail so I knew exactly what to expect and introduced me to my shiny, new Pixel 9. I couldn’t be happier! I’m so glad I chose Vodaphone
July 9, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Alex,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic experience sam was very…
Fantastic experience sam was very helpful
July 8, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Jake,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan is great!
Ryan was fantastic. Couldn’t have asked for much more from him. Helped with my issues and gave me information to take away and save some money. I’ll be back to get this level of service again
June 28, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Luke,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Danny was very helpful and nothing was…
Danny was very helpful and nothing was to much trouble
June 23, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hi Martin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from demy who set up…
Excellent service from demy who set up my new phone lovely girl brilliant service if u go to Merry hill ask for demy 😊
June 20, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Well done to Demy :) Thank you for the review and sharing this with us Heidi!
Vodafone Social Media Team
Demy was absolutely outstanding in her…
Demy was absolutely outstanding in her customer service.Simply brilliant customer and all the Merry Hill colleagues are 1st class in their roles.Very friendly,approachable and a great grasp of their knowledge in this industry.
June 11, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Martin,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was in merryhill today served by…Inder
I was in merryhill today served by Inder he was outstanding excellent customer service credit to your business.
I’ve been in customer service for 15 years found his approach service attitude outstanding credit where credits due.
Well done Inder
June 10, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We appreciate you taking the time to share your experience and we're happy to hear that you received outstanding customer service.
Thank you for your positive feedback,
Vodafone Social Media Team
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