I came in to upgrade my phone. I was greeted by Ash, he was friendly and funny but also professional throughout. It was busy due to being school holidays but he didn't rush me to get me out the door.... See more
Company replied
Location
Switch locationUnit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB
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Spent a long time in Vodafone dealing with a few issues but Safi was super helpful and patient. Great experience at Merry Hill Dudley. Thank you
Company replied
Lydia was amazing! Not only knowledgeable, but also friendly and explained the different elements to the phone plan. She arranged for delivery of the new phone and ensured we were happy throughout.
Company replied
I recently visited this branch for an upgrade, I was greeted politely by all. I was taken care of by Luke during my visit, he was kind, sweet and caring and ensured I was supported with anything I... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - MerryHills
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, United Kingdom
4.9
Excellent
449 reviews
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Very helpful and friendly
Very helpful and friendly. Ensured we had the best deal possible.
Emily was amazing - thank you
September 25, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Andrew
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was very helpful in helping us…
Emily was very helpful in helping us set up a new contract and updating our phones. :)
September 25, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Emily,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Danny took his time and went through…
Danny took his time and went through deals with us,
Left with a brand new Samsung phone and tablet, fully set up.
Very happy with the service
September 20, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Thank you so much for doing everything…
Thank you so much for doing everything so quickly and efficiently. Excellent customer service. Listened to what we wanted and gave us exactly that.
September 18, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I was privileged to be served very well…
I was privileged to be served very well by Mr. Ballal. He is very experienced man and his advice is brilliant.
Thanks Ballal.
September 13, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Was served by simran and demy and…
Was served by simran and demy and received great service
September 12, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
As I walk into the store Ryan come over…
As I walk into the store Ryan come over asked how can I help today . He was very helpful with is informed on the issue on which I when into with . He did not try the sell me again. Only informed me of the best thing and I save a bit of money to .
Very helpful to.
September 6, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're happy to hear that you had such a positive experience with our agent Ryan.
Thank you for your feedback,
Vodafone Social Media Team
Emily excellent customer service!
Emily was so helpful & polite and asset to vodofone!
September 6, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - MerryHills
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Emily and luke answered all our…
Emily and luke answered all our questions and sorted us out quickly
September 6, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Vodafone/ danny
Danny was Helpful , polite and friendly. And set up our new contracts , and gave me options on broadband..
September 1, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent Service
Really brilliant service today from Luke- friendly, informative and got me a really good plan on a device upgrade.
Couldn't have asked for more.
August 28, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Jon,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan was extremely helpful
Ryan was extremely helpful! Lovely gentleman!
August 25, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ryan was excellent in the sale and…
Ryan was excellent in the sale and transfer of mine and my husbands data
August 18, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Thanks a lot to lorelei she helped me a…
Thanks a lot to lorelei she helped me a lot. Quick and easy process, thanks a lot.
August 9, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Sami,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Had the great pleasure of meeting Ballal who was exceptionally knowledgeable and helpful. He explained everything in detail and knew the products that were available and matched them to our needs. Can’t speak highly enough of him.
August 5, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Ian,
Thanks for the lovely review and fantastic support for Ballal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We popped into the merry hill branch…
We popped into the merry hill branch for some tech help with a new phone and we’re delighted with the help and service we received from Indes.
He was so efficient and polite and didn’t judge us for being technophobes!!
August 5, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Samantha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpful staff
Danny was exceptionally helpful. Brilliant service, thank you!
August 6, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Peter,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank You Simran!
Would just like to say a HUGE thank you to Simran for all his help and brilliant customer service. He was really informative and helpful and went above and beyond to help!
Everything was explained and simplified (as not really a tech wiz!) and I felt confident in making a decision on the best plan due to Simran’s explanation and the time he took to help me. Nothing was too much trouble!
Extremely pleased with the customer service I received and would definitely recommend to anyone!
Thank you again!!
August 5, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Nicola,
Thanks for the lovely review and fantastic support for Simran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan was excellent!
Ryan was excellent!! Really helpful getting us moved onto Vodafone!!
August 3, 2025
Unprompted review
Reply from Vodafone UK - MerryHills
Hey Richard,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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