Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... See more
Company replied
Location
Switch location54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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See what reviewers are saying
Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... See more
Company replied
Fabulous service from Courtney very friendly helpful and answered all questions I asked explained everything as she went along
Company replied
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Metro Centre Experience
Written by the company
Contact info
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, United Kingdom
4.9
Excellent
480 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Ed's provided 10/10 service.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Alexander,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Gary
February 7, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Anne,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amy was really helpful in helping my…
Amy was really helpful in helping my add my roaming pass on to go to Tenerife. Thank you!
February 7, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience getting my phone…
Great experience getting my phone transferred thought i'd lose all my photos! More than worth £25. Thanks Amy!
February 6, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Sid,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid was very helpful and patient
Sid was very helpful and patient. Helped me pay my airtime bill in store, what a great idea! Better than calling up.
February 6, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Anne,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Metro Centre Experience
Hey Mick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Felt at home in the store and the staff were excellent! Would recommend them 100%! Shout out to Bana who served us! Massive thanks!
February 3, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Heather,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in and got exactly what i wanted…
Came in and got exactly what i wanted with no hassle
January 30, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Callum,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good experience
Good experience
Listened to what my requirements were
Was able to get me a good deal and nearly half my monthly bill
Very knowledgeable, friendly and reassuring when helping to make decision
Helped by Neil in store metro centre
January 29, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Amy ,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience was great Shabana was…
My experience was great Shabana was very helpful and friendly.
January 29, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Neil at metro centre…
Great service from Neil at metro centre gateshead store.
Would definitely recommend
January 28, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by Adam
Adam did a great job of sorting a mistake I made with an order and ensuring I got the phone I wanted and a great contract thank you
January 28, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Robert,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Metro Centre Experience
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic service from both Adam's at…
Fantastic service from both Adam's at metro centre store, gave sound advice no hard sell, answered every question, nothing was an issue.
I will be recommending Vodafone to anyone who asks about providers.
January 17, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey there,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff!
It was very easy to upgrade! Your staff Vinay was very helpful and polite 😀
January 12, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Maria,
Thanks for the lovely review and fantastic support for Vinay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Adam Gibson in Metro Centre shop, offered a great service to us. We’re very happy chappies!
January 9, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Sharon,
Thanks for the lovely review and fantastic support for Adam Gibson.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam the retail advisor was fabulous he…
Adam the retail advisor was fabulous he got my bills to an acceptable amount and I feel very satisfied with my purchases. Adam was polite and chatty, deserves a pay rise and a promotion immediately!
December 28, 2025
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Metro Centre Experience
Hey Karen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Metro Centre Experience
Hey Charlie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam
Needed to upgrade and Adam was able to help as the phone I was wanting is no longer available.
He was helpful, smiley and friendly and sorted my upgrade out and with in the cost I was wanting.
Happy to be leaving the store with a new phone
December 13, 2025
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Gail,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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