Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... See more
Company replied
Location
Switch location54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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See what reviewers are saying
Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... See more
Company replied
Fabulous service from Courtney very friendly helpful and answered all questions I asked explained everything as she went along
Company replied
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Metro Centre Experience
Written by the company
Contact info
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, United Kingdom
4.9
Excellent
480 reviews
Asks customers to review
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Reply from Vodafone UK - Metro Centre Experience
Hi Zack,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Adam was really helpful and friendly
Adam was really helpful and friendly. He explained everything so clearly.
February 25, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Ruth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Metro Centre Experience
Hey Madhu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Courtney saves the day.
I was well supported by Courtney with my concerns today. A mix up with upgrading my contract swiftly dealt with by Courtney whilst also looking into upgrade deals for my existing plans.
I would highly recommend doing all business in store with these real and knowledgeable people in future.
February 23, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Philip,
Thanks for the lovely review and fantastic support for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adam was helpful and clear
Adam was helpful and clear, very enthusiastic and got everything sorted for me.
February 22, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Harrison,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone and broadband
Fast service and easy to get sorted, good range of services and deals to go with.
February 21, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Freddie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harry the hero
Harry in store today was fantastic, so polite and helpful, the service was brilliant 👏
February 21, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Gillian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Unable to do what I needed online
Unable to do what I needed online. Harry helped me reset my details and got me a good deal on a broadband upgrade.
February 21, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Sian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Metro Centre Experience
Hey RMK,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam instore was very patient and…
Adam instore was very patient and helped me set up my devices. I would 100% recommend visiting him.
February 18, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Mary,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sayieed was super helpful and friendly
Sayieed was super helpful and friendly, made the experience seamless
February 13, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Emily,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff were amazing
The staff were amazing, helped me straight away with my issue
February 13, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to Vodafone metro centre to see if…
Came to Vodafone metro centre to see if I was due an upgrade. Adam was so helpful and explained everything. Very easy process, would definitely recommend. 5 star service
February 12, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into vodafone with a problem and…
Came into vodafone with a problem and was served by Courtney and Lorna who were extremely helpful. They always are friendly and happy to help me when I come into store thank you
February 12, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey k,
Thanks for the lovely review and fantastic support for Courtney and Lorna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adam was very informative and helpful
Adam was very informative and helpful. He went through the various options and helped me find the best deal
February 11, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hi Eric ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Adam —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Adam was very helpful and provided…
Adam was very helpful and provided great customer service
February 10, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Lance,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Metro Centre Experience
Hey Leoni,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
met by Dan and Sorted by Harry x a…
met by Dan and Sorted by Harry x a lovely friendly welcome and no waiting
then passed to Lovely young pleasant helpful Harry who explained everything in simple terms and extremely helpful . he did save me money and upgrade me to a faster system but if he hadn’t he explained why and informed me of future dates when i need to return to look at my contract
February 8, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was an incredibly helpful and…
Harry was an incredibly helpful and accommodating young man with a friendly and well mannered countenance.
He was particularly helpful with making sure that I could hear what he was saying. His annunciation and volume was clear.
He knew his way around the product he was selling, as well as the plans.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Kate,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Courtney was great
Courtney was great, sorted an issue I had in a different shop and got me a new phone. Very happy.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Anne
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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