Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... See more
Company replied
Location
Switch location54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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See what reviewers are saying
Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... See more
Company replied
Great customer service as always. I told Courtney what I wanted to sort today and she went straight through the process really quickly and kept me in the loop as she did it. Everything explained perfe... See more
Company replied
The girl Katie who served me at the vodafone store in the Metro Centre at Gateshead had excellent customer service skills. Nothing was to much trouble for her, she set up my new phone and transferred... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Metro Centre Experience
Written by the company
Contact info
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, United Kingdom
4.9
Excellent
479 reviews
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Neil was absolutely amazing talked me…
Neil was absolutely amazing talked me through all my options and found me a great deal very helpful and friendly thank you Neil
April 18, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Marie,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harry was extremely informative
Harry was extremely informative, friendly and helpful during my experience. I often find buying a new phone stressful as I always find the contracts with data/storage etc difficult to understand. He made this a very quick and joyful experience buying my new iPhone.
Thank you!
April 17, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Hannah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was extremely helpful and…
Harry was extremely helpful and knowledgeable to find the best deal to suit my needs and expectations.
April 17, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Bryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful assistance at Vodafone, Metro centre
Very competent and helpful member of the Vodafone team (Harry). Assisted me with a log in issue, then went on to advise on a new sim deal for my mobile phone. A very competitive offer to move my contract from my current provider in a seamless manner.
April 17, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Kevin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Everything so easy and great service by…
Everything so easy and great service by Neil
April 17, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Lois,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Using my phone abroad
Courtney was very helpful and was understanding to my previous problems about using my phone abroad. She looked into what might have happened and solved my problem and I now have a new plan for no extra money and peace of mind that my phone will work on holiday.
April 14, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Cheryl,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff are always helpful &…
The staff are always helpful & informative. Harrison helped us get the best deal on pay as you go. We always prefer to speak to someone face to face rather than on line.
April 11, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Mrs Newton,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was great today ,was very helpful…
Adam was great today ,was very helpful ,polite and friendly .Explained everything so well.Was happy with everything
April 11, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Sarah,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Metro Centre Experience
Hey Mark,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very knowledgeable and polite
Very knowledgeable and polite.
Very good deals available.
Excellent service and would highly recommend.
April 9, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Broadband change.
The representative was polite and efficient. Everything went very smoothly
April 8, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent support from Vinnie
Excellent support from Vinnie
Even though my girlfriend's phone was still set to Thai language
Great job - thanks
April 7, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly staff
Friendly staff, no pressure, customer focused.
Neil at metro centre store was amazing at finding what deal was perfect for us.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sayieed was absolutely fantastic in…
Sayieed was absolutely fantastic in helping me in store today, couldn’t recommend him enough
April 4, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Natalie,
Thanks for the lovely review and fantastic support for Sayieed.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Been in today and seen Neil he has took…
Been in today and seen Neil he has took the time to help me and got a great deal very happy long time customer thank you
April 3, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Courtney was extremely helpful and…
Courtney was extremely helpful and patient, really recommend
April 1, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Kathleen,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Courney from metro centre was fantastic…
Courney from metro centre was fantastic explained everything about products changed my broadband to Vodafone
April 1, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Sheelagh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was extremely helpful
Adam was extremely helpful, chatty and informative when I was in store upgrading my phone. I couldn’t have had better service! A very smooth and thoughtful interaction! Thank you so much :)
March 30, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Maia,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was in Vodafone Metrocenter branch…
I was in Vodafone Metrocenter branch The shop assistant called harry he was great and helpful and explained deals very well for me.thanks
March 29, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Salman,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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