Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... See more
Company replied
Location
Switch location54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... See more
Company replied
Great customer service as always. I told Courtney what I wanted to sort today and she went straight through the process really quickly and kept me in the loop as she did it. Everything explained perfe... See more
Company replied
The girl Katie who served me at the vodafone store in the Metro Centre at Gateshead had excellent customer service skills. Nothing was to much trouble for her, she set up my new phone and transferred... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Metro Centre Experience
Written by the company
Contact info
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, United Kingdom
4.9
Excellent
479 reviews
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Top work by Sid
Top work by Sid. Sorted a new phone and separate sim out. Helped picking the perfect colour too!!
March 29, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Would like to thank Harry for his…
Would like to thank Harry for his fantastic service today, professional and knowledgeable. Top guy
March 29, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very good service
Ive been with Vodafone nearly 30 years or so. Harry who was the young lad that helped me today was very pleasant and helpful especially when explaining the plans and helped to choose the broadband speeds especially explaining the difference and benefits of each speed. Along with looking for a good deal to upgrade one of the sim numbers on my account. Throughout the experience he was polite and cheerful all through the experience.
March 28, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Debbie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was EPIC!!
Harry was open and honest and gave some great advice.
March 27, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Simon,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Neil was very helpful very polite and…
Neil was very helpful very polite and could not ov done anymore than he done
March 27, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Lee,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks, Adam
I needed to check my account, and Adam was excellent, and showed me, in detail, the breakdown of my account- thanks, Adam.
March 26, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Peter,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service
Fantastic customer service, friendly and very helpful.
March 26, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Sid :)
Great customer service from Sid who dealt with us as soon as we walked in.
Sorted me & my husband out with the best deals available.
Very kind & polite, friendly & quick service from Sid :).
March 25, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was having a lot of problems with…
Was having a lot of problems with another service provider so moved back to Vodafone, Sid was professional and gave us a really good sim only deal. Everything was smooth thanks.
March 25, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful staff member Sayieed
Helpful staff member Sayieed. Unfortunately chosen phone not in stock
March 25, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Sue,
Thanks for the lovely review and fantastic support for Sayieed.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and helpful got me the best…
Friendly and helpful got me the best deal possible!
March 25, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Una,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam Review
Adam was a lovely sales rep really helpful and lovely to talk to Would definitely recommend him to friends and family
March 25, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Byrnzy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Adam's was a wonderful help knew the…
Adam's was a wonderful help knew the product in and out. Help my partner decent which was the better deal for her even if the her number might have started with a 44
March 24, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Jordan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Metro Centre Experience
Hi Andy,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Fantastic knowledge and really helpful…
Fantastic knowledge and really helpful staff
March 21, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Iain,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredible service from Harry
I was served by Harry to upgrade my phone from an S22+ to a S26 Ultra. I cannot express enough how helpful he was! He was incredibly polite, funny and explained everything clearly and thoroughly to help aid my decision. The entire process was incredibly easy for the customer and I left very satisfied with the service. Lovely staff, great deals and overall one very happy customer with a new phone! Thoroughly recommend!
March 20, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service from Harry
Harry was very helpful throughout the experience and told me about all the offers, different deals that were available. And helped me find the best suited to my budget.
Excellent customer service
March 20, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Louise,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
Very good service. Adam was very helpful and very friendly
March 20, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Gemma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was fantastic today
Harry was extremely helpful, pleasant and knowledgeable. Made the whole process easy. Thank him so much for all his help (with Adams help too)
March 15, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service as always with…
Brilliant service as always with knowledgeable staff. Thanks to Vinay today
March 13, 2026
Unprompted review
Reply from Vodafone UK - Metro Centre Experience
Hey Barry,
Thanks for the lovely review and fantastic support for Vinay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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