Amazing help by Beth in MK. We have a family a family member needing specialist support with dementia. Handled with care and empathy. Vodafone should be proud of Beth.
Company replied
Location
Switch location70 Midsummer Arcade, MK9 3BB Milton Keynes, GB
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See what reviewers are saying
Boldi was knowledgeable about the products we needed and navigated us through the upgrade process and sorted the contract out easily.
Company replied
Popped into store to replace my handset. Been dealing with Alex for the last few years for handset and airtime contracts, easy every time! Couldn’t recommend going into store more than doing it online... See more
Company replied
Avril was polite, friendly & made me feel confident that she was aiming to find me a deal that was best suited to my needs. She pointed out that all our contracts were overdue for renewal without bein... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Milton Keynes
Written by the company
Contact info
70 Midsummer Arcade, MK9 3BB, Milton Keynes, United Kingdom
4.8
Excellent
206 reviews
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Caitlin has been super helpful and…
Caitlin has been super helpful and patient , she sorted out multiple issues with our account and a stolen handset
Thank you
April 19, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Mrs Young,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service.
Knowledge and helpfully.
Regards
April 10, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Reza,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Beth was brilliant
Beth was brilliant
She was smiley cheerful and explained everything
March 31, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Celina,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just been served by Boldi and he did an…
Just been served by Boldi and he did an amazing job at updating my contract and had a great conversation. Always and pleasurable experience
March 29, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Avril was super helpful
Avril was super helpful, and nice. She explained things clearly. Very friendly and approachable too. 10/10 customer service
March 4, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Mabel,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful lady
Very helpful lady. She explained everything in simple language and was very patient. Her name is Avril.
March 3, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Wendy,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Beth tried her level best for me I am…
Beth tried her level best for me I am very pleased and thankful to her customer service but Vodafone has been really disappointing
March 2, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hi Aisha ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Beth —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Kai was able to identify the real issue…
Kai was able to identify the real issue Vodafone would say I don't have a good credit score.Even though the credit score on Experian was perfect.
February 28, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Stefania,
Thanks for the lovely review and fantastic support for Kai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Avril was absolutely amazing from start…
Avril was absolutely amazing from start to finish. She was welcoming, understanding and very patient. She went above and beyond for me. I wanted to come into store for the help, and she did just that for me. She is a credit to your MK store.
February 26, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Kirsty,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Milton Keynes
Hey Beth,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful and personable helped…
Extremely helpful and personable helped with all that I needed and made my day
February 21, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Georgia,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First Class Service…
The young lady who served us could not have been nicer to try and help my 91 year old mother get a new SIM. Delighted!
February 4, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Alex was super helpful
Alex was super helpful and totally understoof what i needed and recommended me accordingly.
Great customer service
January 21, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Mrs Avril was very helpful today
Mrs Avril was very helpful today. She was very profesional and helped us with our problem straight away and even advised us that we could get a better deal on our payment. Thank you very much.
January 17, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Aliona,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Service provided by Avril
Service provided by Avril, so patient with great customer service. Communicated effectively ensuring that I understood all. SBL-1000000830189319
January 16, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, everything was fast and high-quality, I would like to say a special thank you to the qualified specialist Boldia.
January 10, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Olga,
Thanks for the lovely review and fantastic support for Boldia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10 customer service from Boldi
A gentleman called Boldi helped us. He was super knowledgeable and gave us load of good advice. We left with a great deal. 10/10 customer service.
January 2, 2026
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Nicole,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Needed help with an upgrade in MK store…
Needed help with an upgrade in MK store and was helped brilliantly by Beth - really patient and just all around fabulous
Thanks Beth
December 31, 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for help Boldi in Vodafone…
Thank you for help Boldi in Vodafone Store MK I hope to see you next time
December 30, 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Traian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Avril has been incredibly helpful and…
Avril has been incredibly helpful and patient as we tried to figure out moving contracts. She is a credit to your workplace.
Thank you
December 16, 2025
Unprompted review
Reply from Vodafone UK - Milton Keynes
Hey Sophie,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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