Very good experience getting my son his first contract mobile. Both Connor and Scott were extremely patient and informative. Excellent service through out. Nice to see happy staff.
Company replied
Location
Switch location4 Green Street, SA11 1DR Neath, GB
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See what reviewers are saying
Called into Neath Vodafone today for advise on how to stop my daughter browsing 18+ contect on her mobile (I'm not a very technical person). such amazing.. helpful and friendly staff nothing is to mu... See more
Company replied
My reason for going into the shop was because my Broadband Contract was about to expire. I only had to wait a few minutes to be seen and the young man who helped me was very helpful, friendly, eff... See more
Company replied
Karl and Ralph from your Neath store provided excellent service last Thursday 12 sept. They gave us invaluable help to resolve quite a complex problem. Nothing was too much trouble and they had endle... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Neath Green Street
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
4 Green Street, SA11 1DR, Neath, United Kingdom
4.9
Excellent
151 reviews
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My reason for going into the shop .
My reason for going into the shop was because my Broadband Contract was about to expire.
I only had to wait a few minutes to be seen and the young man who helped me was very helpful, friendly, efficient and had an extremely calming and patient manner. He went out of his way to help me sort out a new Contract and SIM and was also quietly helping his other colleague to sort out queries!
It is a great pity that they are not allowed to be named, as this young man is an asset to Vodafone and deserves to go a long way in his career.
The only reason that my review didn't give 5 stars is that I wish that Vodafone prices were a little cheaper, but as I don't want the hassle of 'shopping around', would rather have a local shop that I can pop into .
January 19, 2026
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey Mrs Gibbs,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
karl was excellent thanks for helping
karl was excellent thanks for helping
February 6, 2026
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service today from Karl
Excellent service today from Karl, extremely happy with the experience we had in store. Friendly and professional answered all our queries and could not have been more helpful. Thank you so much.
February 6, 2026
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey Letitia,
Thanks for the lovely review and fantastic support for Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Served by Scott service was great and…
Served by Scott service was great and very useful thank you
February 4, 2026
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hi Gary ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Scott —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Karl was exceptional in store thank you
January 30, 2026
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good at his job
Very good at his job. Very kind and passionate. Explained everything in details and looking to find best deals for his clients. He is a an asset to his team.
January 26, 2026
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey Sandra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Today the 31st DecemberConnor was so…
Today the 31st DecemberConnor was so helpful in identifying the problem with the SIM card of the phone’s we brought in and in suggesting an immediate solution . Very pleasant and helpful with clear explanations. It made a difficult situation much easier. Thank you Connor
December 31, 2025
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey Linda,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I Have always gone to Vodafone Neath…
I Have always gone to Vodafone Neath store as staff are always helpful. Chris helped us renew a contract for a new phone. He had plenty of time, gave good advice and was very polite and chatty !
December 22, 2025
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, staff member Chris who was really patient and helpful and went above and beyond.
December 24, 2025
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey Hilary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Korey was superb and so helpful
Korey was superb and so helpful. Online help is a disaster!
December 16, 2025
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey Kerry,
Thanks for the lovely review and fantastic support for Korey.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Karl and Chris were most helpful and…
Karl and Chris were most helpful and couldn't do more to help. A testament to customer service, care and vodafone!
December 16, 2025
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey Basil,
Thanks for the lovely review and fantastic support for Karl and Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
He was polite and welcoming
He(Chris)was polite and welcoming, patience to questions and answered all queries so well, will recommend as he’s customer friendly
December 15, 2025
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey Hakeem,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chris did a wonderful job in upgrading…
Chris did a wonderful job in upgrading 2 kid's mobile contracts and helping me in finding a better usage plan,very satisfied with his friendly & knowledgeable service.
December 15, 2025
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey Williams,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chris at neath was perfect saleman
Chris the manger of neath store looked after my parents with a great deal and with a very polite professional and very curious.thank you so much.100% recommend
November 26, 2025
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Karl was absolutely fantastic
Karl was absolutely fantastic, so knowledgeable and polite. He managed to save my partner £15 a month and was so patient with all of our questions. I cannot praise his service enough and when I look to upgrade my phone I will be returning to speak to Karl - Kate/Stacy
November 22, 2025
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hey Katy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We were served by Connor and Aaron in…
We were served by Connor and Aaron in the Neath branch. So very helpful and sorting my phone out. So very grateful. Had time and patience with us
November 20, 2025
Unprompted review
Reply from Vodafone UK - Neath Green Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Cracking Customer Service
Cracking service by the team, Chris in particular. Spent more than an hour making sure that our issues were resolved while organising a busy shop and making sure that other customers were also seen.
November 8, 2025
Unprompted review
Reply from Vodafone UK - Neath Green Street
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Very friendly and helpful
Chris was very friendly and took his time to solve the issue. We had great chats which made the experience even more pleasant.
October 27, 2025
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We are so glad the issue was resolved! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I dealt with both Sam and Chris and…
I dealt with both Sam and Chris and they were exceptionally helpful. I would highly recommend this branch of Vodafone. Their service was professional and very personable.
October 21, 2025
Unprompted review
Reply from Vodafone UK - Neath Green Street
Hi. We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team members helpful and that you were pleased with the service you received at that location. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10
Massive thanks to Sam and Chris for their help in upgrading my mobile! They were super helpful throughout the whole process.
Overall I'm very happy with my experience.
October 21, 2025
Unprompted review
Reply from Vodafone UK - Neath Green Street
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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