I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advi... See more
Company replied
Location
Switch location31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
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See what reviewers are saying
It is wonderful to have humans to serve me rather than online. I hope you never close the stores. Sam was brilliant in his patience, willingness to listen to what I needed and found the best plan for... See more
Company replied
I was very impressed by the knowledge and professional manner of the staff member who sorted out my contract problem. He (Harry) was able to guide me through the whole process by using terms I cou... See more
Company replied
Great experience in store today in Abbey centre with Michael. Michael got me sorted with an upgrade with a new iPhone 16 and made the whole process very straightforward as after spending hours onlin... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newtownabbey
Written by the company
Contact info
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, United Kingdom
4.9
Excellent
465 reviews
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Outstanding service
Outstanding service! Rachel was extremely polite and professional, and she completed everything flawlessly. I’m 100% satisfied and highly recommend her!
October 19, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service! Rachel was very polite and friendly, and she completed everything perfectly — 100% satisfied!
October 19, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great experience
Really helpful, able to answer any of my queries and could tell that he cares about the outcome for the customer. Top class service
October 18, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Micheal was brilliant and so helpful.
October 16, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Joel was very helpful switching…
Joel was very helpful switching accounts over, this is the 2nd time he has done this for me. Went back to him knowing he'd do a good job.
October 11, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
We're happy to hear that we could help you save money. Thank you for your positive feedback; it means a lot to us.
Thanks,
Vodafone Social Media Team
Michael got everything sorted quickly…
Michael got everything sorted quickly and was friendly.
October 9, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Rachel was very chatty
Rachel was very chatty, was including my 5 year old in the conversation also which kept stress levels lower.
October 7, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Hollie,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was very simple and great customer…
Was very simple and great customer service by Dylan at the Vodafone store at abbey centre
October 6, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Dealt with Dylan who was very helpful…
Dealt with Dylan who was very helpful and got me upgrade and plan sorted very efficiently
October 6, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Elaine,
Thank you for Dylan's wonderful support and the wonderful review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
Hey Thomas,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service by Harry
October 3, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Uel,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone contract
Helped me sort out a new phone using my vet discount
October 1, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredibly helpful and patient and did…
Incredibly helpful and patient and did his best to get the best deal.
October 1, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dylan was very helpful
September 28, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Carole,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was a good looking young man and…
Dylan was a good looking young man and very helpful
September 28, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Michele,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rachael was nothing short of Superb in…
Rachael was nothing short of Superb in the Newtownabbey Branch
September 21, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Rachael was 10/10
Rachael was 10/10. Sorted both me and my partner out with new phones and provided us with advice about our broadband.
Knew her stuff about what would work best for both of us and was extremely friendly and approachable.
September 21, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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