I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advi... See more
Company replied
Location
Switch location31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
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It is wonderful to have humans to serve me rather than online. I hope you never close the stores. Sam was brilliant in his patience, willingness to listen to what I needed and found the best plan for... See more
Company replied
I was very impressed by the knowledge and professional manner of the staff member who sorted out my contract problem. He (Harry) was able to guide me through the whole process by using terms I cou... See more
Company replied
Great experience in store today in Abbey centre with Michael. Michael got me sorted with an upgrade with a new iPhone 16 and made the whole process very straightforward as after spending hours onlin... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newtownabbey
Written by the company
Contact info
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, United Kingdom
4.9
Excellent
465 reviews
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Great experience with Dylan today
Great experience with Dylan today. Took his time to get me all I needed in relation to 2 mobile phones broadband, international calls with some savings which will help reduce my monthly bill.
Very personable & extremely courteous
September 19, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
We're so happy to hear about your experience! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great Service!
Hi, visited Vodafone in Abbeycentre a few days ago to change network from O2 & am very pleased with everything, service was Great, i got served by Dylan and he was very helpful, he got everything sorted for me, Thanks very much😁
September 11, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Joel with perfect attitude made us have…
Joel with perfect attitude made us have a great experience and deal in Vodafone store.
September 12, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I had been locked out of my app for a…
I had been locked out of my app for a week and couldn't get logged back in the advisor harry was willing to sit with me and help me gain access back into my app. Couldn't have asked for a better service
September 11, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
Hey Roxy,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helped out with everything needed
August 30, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very helpful with every problem that…
Very helpful with every problem that can come up
August 30, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Michael helped letting me know what the…
Michael helped letting me know what the extra in my bill was
August 27, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
We're happy to hear that we could clarify your bill. We appreciate you taking the time to share your positive experience with us Anthony.
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Michael was excellent from start to…
Michael was excellent from start to finish extremely friendly and informative. Excellent customer service
August 24, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Was in and out for a new phone :)
Was in and out for a new phone, great staff, explained everything throughout the process perfectly, great service from Harry T, thank you. Couldn’t be more satisfied.
August 22, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Harry was perfect answered all my…
Harry was perfect answered all my questions for going away on holiday and got the cost brought down 10/10
August 24, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very personable, welcoming and informed
Very personable, fully up to date with product information. Top notch
August 16, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
This is what we love to hear :) thank you for the feedback!
Vodafone Social Media Team
Made the upgrade process simple and…
Made the upgrade process simple and straight forward
And traded in my phone to keep the bill down
August 15, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Oran.
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was in getting a roaming pass added by…
Was in getting a roaming pass added by Michael
August 11, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Mark,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and informative staff
Very helpful and informative staff. Dylan took time with 2 older customers and got us good deals and discounts
August 5, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Dylan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Harry sorted out my upgrade 10/10
July 29, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Callum,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience with Dylan in Vodafone Abbeycentre
Dylan was very helpful and spent time with me explaining all my options. He is a real credit to the Vodafone team
July 25, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Maura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sim change at Abbeycentre
The guy who looked after me was very knowledgeable, very helpful and very pleasant
July 24, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Lyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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