I needed to transfer data from a phone to a new phone and visited Vodafone in Abbey Centre, Newtownabbey. The young lady who served me, unfortunately I didn't see her name, was very clear in her advi... See more
Company replied
Location
Switch location31A Longwood Road,Abbey Centre, BT37 9UH NEWTOWNABBEY, GB
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It is wonderful to have humans to serve me rather than online. I hope you never close the stores. Sam was brilliant in his patience, willingness to listen to what I needed and found the best plan for... See more
Company replied
I was very impressed by the knowledge and professional manner of the staff member who sorted out my contract problem. He (Harry) was able to guide me through the whole process by using terms I cou... See more
Company replied
Great experience in store today in Abbey centre with Michael. Michael got me sorted with an upgrade with a new iPhone 16 and made the whole process very straightforward as after spending hours onlin... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newtownabbey
Written by the company
Contact info
31A Longwood Road,Abbey Centre, BT37 9UH, NEWTOWNABBEY, United Kingdom
4.9
Excellent
465 reviews
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Very quick and easy
Very quick and easy. Dillon was extremely understanding and made the transition very slick and easy. I came back to Vodafone due to my last experience with you and will undoubtedly be back again. 10 out of 10.
July 24, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Liam,
Thanks for the lovely review and fantastic support for Dillon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service!
Great service from Joel in Abbeycentre really friendly and informative!
July 20, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Rhiannon,
Thanks for the lovely review and fantastic support for Joel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent expertise and very helpful…
Excellent expertise and very helpful got me upgraded and up and running in no time. Highly recommend, staff is brilliant :)
July 12, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hi Ivo,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownabbey
Hey Becca,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service from Joel
I had got myself wrapped up in a really difficult web with my phone and I called into the abbey centre store today after having issues with vodafone online
Joel was so so helpful , so patient and helped me get my phone changed over to the phone I wanted
I then had to call back again later as my sim was playing up and again he sorted the problem instantly for me
Good customer service is hard to come by and as I have came from a customer service / managing background myself - Joel is exactly the type of help I would be looking for
Very polite, good craic and very helpful
He turned what was a extremely stressful experience into something that was manageable and fixable
Thanks Joel :)
July 5, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Cerys,
Thanks for the lovely review and fantastic support for Joel. It is always a pleasure to receive such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Most helpful and patient!
Harry helped me sort out my broadband after weeks of issues with my booster at home, most helpful and patient service from staff in store
July 3, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey MaxVin,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rachael and paul helped me with the…
Rachael and paul helped me with the signal issues I was having and came up with a solution , in the settings of the phone.
June 30, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Mark,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good helpful chap
June 29, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Ivan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rachel was able to help me get my new…
Rachel was able to help me get my new phone up and running after I broke mine only yesterday brilliant service 10/10
June 29, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Fionn,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jakub help me fix my app issue today
Jakub help me fix my app issue today
June 28, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Liam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Called in today about my network signal…
Called in today about my network signal mark help me out and fixed my problem and I was happy with the service
June 28, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Silly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Picked my phone up Michael set it up…
Picked my phone up Michael set it up and got it all working
June 18, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
We're happy to hear that your phone setup was smooth and efficient. Thank you for sharing your positive experience; we appreciate your feedback!
Vodafone Social Media Team
Very helpful
June 18, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Great to hear Paddy. Thank you!
Vodafone Social Media Team
Dylan help me get new phone and hbb
June 9, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Michelle. We're glad you had a positive experience getting a new phone. Thank you for sharing your feedback with us; we appreciate it.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michael was very helpful and friendly…
Michael was very helpful and friendly and made the whole process very straight forward. I guess you could call him a star
June 6, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hi Lola, we are pleased to hear about your fantastic recent experience with Michael. It's great to hear Michael was able to support you with choosing the right package and keeping it simplistic. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
Very good customer service
Very good customer service - mark helped me and my dad with a good deal
June 3, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Jack,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really good experience in this store
Really good experience in this store. I went in to deal with issues I was having with my account. The fella I dealt with was really knowledgeable and knew exactly how to help me. He showed me how to set up the app so I can manage my account easier on there. Problem solved in minutes. Thanks
May 26, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great deal
Michael was very helpful and sorted me out with a great deal. On a mobile SIM and broadband
May 30, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Bry,
This is fantastic to hear! We really appreciate the feedback for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dylan did a great job helping me with…
Dylan did a great job helping me with my new mobile phone
May 23, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Cecil,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely Helpful Staff
May 23, 2025
Unprompted review
Reply from Vodafone UK - Newtownabbey
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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