Abe was really helpful and explained the contract and phone very well. The deal saved me £16 a month so i would def reccommend Vodafone.
Company replied
Location
Switch locationUnit B3 Ards Shopping Centre , Circular Road, BT23 4EU Newtownards, GB
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See what reviewers are saying
Very helpful staff, some good deals. Would recommend!
Company replied
I was in-store Vodafone Newtownards last week to upgrade 2 of my daughter's phones. We were served by a lovely girl Fionnaula, she couldn't be more helpful and let us know what the best deals were in... See more
Company replied
Customer service advisor Curtis McCambley was fantastic with his service. Store manager Ben was also very helpful. Got me a new plan and phone for cheaper! Will be back!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newtownards
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU, Newtownards, United Kingdom
4.9
Excellent
88 reviews
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The staff were very helpful fixing my…
The staff were very helpful fixing my phone and explaining my contract
April 28, 2026
Unprompted review
Reply from Vodafone UK - Newtownards
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abe was really helpful and explained…
Abe was really helpful and explained the contract and phone very well. The deal saved me £16 a month so i would def reccommend Vodafone.
April 27, 2026
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Joan,
Thanks for the lovely review and fantastic support for Abe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rhys was very helpful in store
Rhys was very helpful in store ! Very good experience as always
April 20, 2026
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Amie,
Thanks for the lovely review and fantastic support for Rhys.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newtownards
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Customer service advisor Curtis…
Customer service advisor Curtis McCambley was fantastic with his service. Store manager Ben was also very helpful. Got me a new plan and phone for cheaper! Will be back!
March 25, 2026
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Joseph,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sterling Service from Vodafone Newtownards
I was having trouble with coverage on my previous network so I called into the Vodafone shop in Ards shopping centre. I had a chat with the manager and he recommended their Voxi Sim as I am only a Pay as you go customer.
He helped me obtain my PAC code so that I could keep my old number and set the whole thing up for me.
I am amazed by the improvement in coverage compared to previous provider.
I run a small business and attend events where I accept card payments but this only works when I have good mobile data coverage - I was losing sales before I switched to Vodafone.
Would highly recommend and can only describe my experience in Vodafone Ards as a Sterling service.
Thank you Vodafone 😊
April 19, 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Justin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fionnuala and Ben were great
Fionnuala and Ben were great. Assisted me in trying to retrieve a previously held number. Fionnuala was very thorough and kind with everything she did. Would highly recommend.
May 17, 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Craig,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptionally helpful staff
Exceptionally helpful staff! Solved my issue swiftly and helpfully!
May 14, 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Henry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Big thanks
Big thanks
I thought I had lost my phone. The team at Vodafone Belfast were really helpful disabling the phone and advising me on what to do next.
I later found the phone and went to Vodafone Newtownards to see if it could be reactivated. This was done sorted very professionally and I was promptly back on net.
Mega thanks to both teams, especially to Fionnuls and Ryan, for super customer service
May 13, 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hey John,
Thanks for the lovely review and fantastic support for Fionnuls and Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff!
Very helpful staff every time I go into store. Stuart helped me pick out a new phone and transferred all my information which was extremely handy.
May 1, 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hey MC,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The staff were very helpful and…
The staff were very helpful and patiently answered all my queries. Will definitely shop there again
April 25, 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Paul ,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Great service
Great service. Very helpful staff and had great knowledge of my new phone and contract.
April 25, 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Glynis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was in-store Vodafone Newtownards…
I was in-store Vodafone Newtownards last week to upgrade 2 of my daughter's phones. We were served by a lovely girl Fionnaula, she couldn't be more helpful and let us know what the best deals were in store for both girls phones. She was patient and explained everything right down to the breakdown of the new bills which ended up being cheaper than what I'm paying currently. Would definitely recommend this store. Very professional
April 11, 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Lorriane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New Phone and transfer
Stuart helped me upgrade my phone to get more data and helped move all my apps and pictures across to the new phone. Very helpful staff and great customer service!
March 21, 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Des,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Super helpful Fionnuala
I came to the store to set up temporary WiFi, I was served by Fionnuala, who was brilliant. Super helpful and very friendly. Will be back to Fionnuala soon!!
March 9, 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hi there,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I came into the store to upgrade my…
I came into the store to upgrade my phone contract. I spoke to Fionnuala and she couldn't have been more helpful. She spoke through the price breakdown of the new contract simply and was very friendly while in store.
March 8, 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Helpful & knowledgeable staff
I went into the ards store with no knowledge on phones really but Alain was able to point me in the right direction. He gave me all the information I needed and I didn't feel pressured to buy (unlike I did in a nearby similar store - and ended up leaving because of it). I was able to purchase a phone for my needs and Alain couldn't have been more helpful. Il
February 26, 2025
Unprompted review
Reply from Vodafone UK - Newtownards
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I have been with Vodafone for years
I have been with Vodafone for years. I visit the newtownards shop and have always had great customer service from them. They always check to see if I’m on the cheapest plan and explain things. Never had an issue with any part of the service Vodafone provides . Thanks to Stewart how assisted me today with my new purchase
February 27, 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Julie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service. Sorted my query and helped upgrade. Fionnella is a star
January 31, 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great experience!
I had been having lots of issues with my Home Broadband, and had been on and off with online agents. I called into store for an update, and Stuart and Alain were able to explain what the next steps were going to be, and when my problem would be resolved! Very knowledgeable and were able to explain what was happening without all the jargon!
January 22, 2025
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Fionn,
Thanks for your review for Stuart and Alain. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
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