Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myse... See more
Company replied
Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU Newtownards, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myse... See more
Company replied
Very helpful staff, some good deals. Would recommend!
Company replied
I was in-store Vodafone Newtownards last week to upgrade 2 of my daughter's phones. We were served by a lovely girl Fionnaula, she couldn't be more helpful and let us know what the best deals were in... See more
Company replied
Stuart gave us such clear and thorough explanations of how our new iPhone 15 would work, costings and all the different options offered to us that we were completely understanding. So unlike the norma... See more
Company replied
Written by the company
Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU, Newtownards, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got an upgrade from Stuart. Great friendly service and he helped me set up my new Samsong Flip

Reply from Vodafone UK - Newtownards
Stuart helped me transfer everything over from my old phone to my new phone. It all works perfectly now

Reply from Vodafone UK - Newtownards
My phone was broken and Stuart recommended a great upgrade for me! So pleased with the service in this store. 5 stars.

Reply from Vodafone UK - Newtownards
I popped into store to ask about a Doro phone for my Mother. Stuart not only recommended a great device for her but he also managed to decrease her monthly payments. I'm very pleased with the service in Newtownards. They are lovely and friendly staff.

Reply from Vodafone UK - Newtownards
Stuart was a superb person, fantastic guy, very helpful, very knowledgeable and extremely nice. Thank you Vodafone for hiring this gentleman.

Reply from Vodafone UK - Newtownards
Stuart moved everything over from my old phone when I didn't think it could be done. Great service!

Reply from Vodafone UK - Newtownards

Reply from Vodafone UK - Newtownards
After having issues paying a bill over the phone, Start helped me in store. He Was incredibly helpful and friendly. 5 start.

Reply from Vodafone UK - Newtownards
Stuart have us amazing service in store. Everything was explained so well and easy to understand. Top marks!

Reply from Vodafone UK - Newtownards
Stuart got me a new phone and even moved everything from my old phone over. Overall, fantastic service!

Reply from Vodafone UK - Newtownards
It's not often that going to the phone shop with a broken phone and a sick one year old can be described as a great way to spend the morning. But thanks to John and Stuart in Ards store that's exactly what today was!
To say they couldn't have been more helpful would be an understatement. They talked me through all my options, loaned me a phone to sort my insurance claim and helped me get sorted with my new handset. All while helping keep a rather snuffly baby happy and entertained.
Really appreciated the help and the laughs. Keep up the good work!

Reply from Vodafone UK - Newtownards

Reply from Vodafone UK - Newtownards
Collected my new phone today and Stuart helped me move everything from my old phone. Lovely staff in this store!

Reply from Vodafone UK - Newtownards
Stuart helped me out with a new Pixel 7. Very fast and friendly service was able to get me sorted out quickly and answer any questions I had.

Reply from Vodafone UK - Newtownards
Stuart Ledgerwood was the staff dealing with us he is very helpful with us customers. There are actually four group of people he is dealing at the same time and he managed to do it by himself as there is no other staff available to help him. He is the definition of best customer service, He needs a raise!

Reply from Vodafone UK - Newtownards
The staff were helpful and knowledgeable. I upgraded to a new iPhone without any problems. Good experience.

Reply from Vodafone UK - Newtownards
Stuart gave us such clear and thorough explanations of how our new iPhone 15 would work, costings and all the different options offered to us that we were completely understanding. So unlike the normal ' blinded by the technology' received elsewhere! We have a super deal. Stuart should be teaching others this job. Fionnuala was also extremely helpful. Great assets to Vodafone. .

Reply from Vodafone UK - Newtownards

Reply from Vodafone UK - Newtownards
Served by Stuart. Very helpful and knowledgeable. Getting out of Plusnet broadband and back to Vodafone which I was on before. Can't wait !

Reply from Vodafone UK - Newtownards
Got broadband sorted with Stuart- great service!

Reply from Vodafone UK - Newtownards
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.