Rhys was very helpful with helping me and my partner set up his new contract, he listened to what we wanted and helped us decide on what plan was best to suit us. Will definitely be changing over myse... See more
Company replied
Location
Switch locationUnit B3 Ards Shopping Centre , Circular Road, BT23 4EU Newtownards, GB
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See what reviewers are saying
Very helpful staff, some good deals. Would recommend!
Company replied
I was in-store Vodafone Newtownards last week to upgrade 2 of my daughter's phones. We were served by a lovely girl Fionnaula, she couldn't be more helpful and let us know what the best deals were in... See more
Company replied
Stuart gave us such clear and thorough explanations of how our new iPhone 15 would work, costings and all the different options offered to us that we were completely understanding. So unlike the norma... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newtownards
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit B3 Ards Shopping Centre , Circular Road, BT23 4EU, Newtownards, United Kingdom
4.9
Excellent
103 reviews
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Served by Stuart who set up my upgrade…
Served by Stuart who set up my upgrade and broadband. Such a nice lad and nothing was too much trouble!
August 18, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hey there,
Thanks for the lovely review and fantastic support for Stuart.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, explained everything in a clear and concise way.
August 14, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Leah,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
BEST STORE EVER
Couldn’t be any happier with my service Fionnuala was more than helpful and very understanding of my situation and explained everything in great detail couldn’t recommend this store more than enough came in for help with my bill and left with the issue resolved a tablet a broadband and ring doorbell John also managed to save me £60 on future bills overall I’m so very impressed
July 7, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Thanks for your review Kitty. It's great to hear our team instore took the time to explain everything for you and were also able to help save you money too.
Thanks, The Vodafone Social Media Team
We came in about a bill and we left…
We came in about a bill and we left with broadband and a tablet. Vodafones sales advisors are quality👍
July 7, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Ryan, It's great to see our team were able to get everything sorted for you and help you find a deal for your broadband and a new tablet too!
Thanks, The Vodafone Social Media Team
Absolutely amazing service we had a…
Absolutely amazing service we had a problem with one of our phones Stuart sorted it straight away and told me there was some dust in the speaker that is why we had a problem hearing he was unreal I wanted to pay for this he totally refused saying this is what we are here for.
Stuart unbelievable 100% customer service
July 4, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Gillian,
This is such an amazing review for Stuart. Thanks for sharing your kind words and review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service
Alain in newtownards was really helpful at setting up a new contract for my brother in law. Quick and simple. Fantastic service from the local store matching vadafones fantastic service
June 28, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Chris,
Thanks for letting us know what an amazing job Alain did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Best customer service I've ever had ⭐⭐⭐⭐⭐
I recently purchased a Google Pixel phone from Vodafone, and I had the pleasure of working with Stuart. I can confidently say that he provided me with some of the best customer service I've ever experienced. Not only was Stuart incredibly knowledgeable about the phone I was interested in, but he went above and beyond to help me find the best deal and price. His friendly and personable demeanor made the entire experience a breeze, and I felt like I was in good hands from start to finish.
Overall, I highly recommend Stuart as a sales rep at Vodafone. He is truly a credit to the company and a shining example of what great customer service should look like. Thank you, Stuart, for your help and dedication to making my phone-buying experience a great one!
June 22, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Phillip,
Thanks for letting us know what an amazing job Stuart did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful staff
Very helpful staff, some good deals. Would recommend!
June 23, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Emma,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great service
Fionnuala served us, and sorted out our new contracts for us - made the process very easy!
June 15, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Herbie,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Stuart was unbelievably kind and helpful
Stuart helped me with my upgrade and also transferred everything across to my new phone. He was incredibly kind and friendly and an asset to the company. I can't recommend him highly enough!
May 13, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Thanks for your review Joan. It's great to hear Stuart took the time to transfer everything to your new phone and explain everything to you. I hope you're loving your new phone!
Thanks,
The Vodafone Social Media Team
Very professional and helpful and…
Very professional and helpful and excellent customer service!
May 9, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Andrew,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I am usually very nervous about going…
I am usually very nervous about going into phone shops as I'm not very techy, but the staff at Vodafone Newtownards were so friendly and knowledgeable that I felt very much at ease. Stuart discussed plenty of options with me until we found one that suited and even saved me money!
May 10, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Samuel,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service fron Fionnuala
Excellent service fron Fionnuala. She was very knowledgeable and helpful.
May 10, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Colin,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very very helpful
May 10, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Tracy,
Thanks for letting us know what an amazing job did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Was in recently just having a nosey to…
Was in recently just having a nosey to see what was about and was well impressed with the service and information provided. Dude working there Stuart was very helpful!
May 6, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Darren,
Thanks for letting us know what an amazing job Stuart did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A guy named stuart
I was in last Thursday and I was met by a member of your team named Stuart he was in the Newtownards store and helped me with trouble I was having with my phone great help and very friendly and approachable would recommend to anyone needing help
May 4, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Curtis,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I came into store as my father had an…
I came into store as my father had an issue with his phone that I couldn't fix. Stuart was extremely helpful and friendly and managed to fix the problem very quickly! I definitely will be coming to the Ards store for my upgrades from now on.
April 14, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Neil,
Thank you for your support and review. It's always lovely to read positive feedback.
Thanks again,
Vodafone Social Media Team
Fionnula
Fionnula
In newtownards store deserves a payrise!
Top woman in sales and knowledge and should be given a promotion!
Got me 2 x new phones and new broadband all for cheaper than I was paying previously with other suppliers
Highly recommended!!!
April 8, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Glenn,
Thanks for the fantastic feedback for Fionnula. We hope you enjoy your new phones and of course the savings. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3lCYUxW or via Twitter at vodafone.uk/3LXh2xl
Thanks, Vodafone Social Media Team.
Fionnuala was first class
Fionnuala was first class. Very knowledgeable and really efficient.
April 6, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hey Elma. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service, friendly staff
On arrival of the Newtownards store the staff were very friendly and welcoming. Stuart dealt with me on the day moving my network over to Vodafone and setting up my new contract. He explained and broke down all the details and was super helpful. Couldn't recommend the store and Stuart especially on the day for his help.
February 22, 2023
Unprompted review
Reply from Vodafone UK - Newtownards
Hi Jade,
Thank you for your support and feedback. Please edit your review to let us know which store you recently visited so we're able to feed this back to Stuart directly.
Thanks again,
Vodafone Social Media Team
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